Nothing wrong with the service or product. Price was very good compared to competitors. The tracking system was not great. Giving a different ETA every hour started saying between 9am and 10am, when t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great telephone manner and sorted the sale over the phone by Tom , delivered as said on the day and kept updated on the order , definitely use again for third time next ,and would recommend highly
Coal Drop is well organised 'had to re-arrange my original delivery date with no hassle and it came within the time specified ,and one huge plus that I have not had from my last two coal suppliers, it... Näytä lisää
Coal Drop have an excellent customer communication service they rang me up about 20 mins after i placed the online order saying the order could be delivered in 3 days or i could choose my own delivery... Näytä lisää
Yrityksen tiedot
- Lämminvesivaraaja- ja lämmityspalvelut
- ja myös
- Kiinteän polttoaineen tuottajat
- Kivihiilen toimittaja
- Polttopuutoimittaja
Yrityksen kirjoittama
Coal-Drop is our online retail outlet for premium smokeless fuel and kiln dried hardwood logs. We are specialists in the domestic fuel market with over 60 years experience in the trade. We are based in the West Midlands and serve customers all over the United Kingdom. We pride ourselves on providing quality fuels, great prices and excellent customer service. We aim give each customer a seamless and straightforward shopping experience with a reliable and effective after-sales support service. We understand the importance of using good quality fuel products which is why we only offer fully approved and authorised fuels that have passed quality control checks, ensuring our customers get what they expect with every order.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.coal-drop.co.uk
4,8
Erinomainen
185 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for the kind feedback! We're glad everything was punctual and that our team was able to help. Your support means a lot.
Great service
Great service.
Just before Christmas I ordered a mixed 1 tonne pallet which included 10 bags of Multi which is really good, did everything it said on the bag. Arrived before Christmas too.
Also the bag is very sturdy too. Definitely recommend it.
23. joulukuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you so much for sharing your experience! We're thrilled everything arrived on time for Christmas and that the fuel worked well for you. Your recommendation is greatly appreciated.
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for your review! We’re really glad you were happy with the quick delivery and pricing. We appreciate your custom. Let us know how we could improve so we can hit your 5 star target next time. Many thanks!
Excellent service
The fuel is at a reasonable price and delivered quickly. It is super easy to order online, or if ordered on the phone, Tom who takes the order is very pleasant and helpful. Used three time now and the service is great.
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for your repeated support — it truly means the world to us. We're delighted you continue to find ordering simple and that you’ve had helpful service each time. We’re always here whenever you need us.
Kiln dried logs
Second order and great advice from Tom, so very helpful. Delivery on the day, driver again very helpful with the drop off. Superb service all the best for the coming year.
2. tammikuuta 2026
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for coming back to us — it really means a lot! We're so pleased the advice and delivery met your expectations again. Wishing you all the very best for the year ahead!
great service
20. joulukuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you so much! We're delighted you were happy with the service and we really appreciate you taking the time to leave a review.
Delivered quickly and a great price
22. joulukuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for your review! We're really glad you were happy with the speed and value of your order. Thanks for choosing us!
All round great service.
Great customer sevice. Easy to arrange delivery. Super efficient delivery on pallet. Great price.
18. joulukuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for your kind words! We're delighted the ordering and delivery were simple and that the pricing hit the mark. Your custom is truly appreciated.
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for the great feedback! We're happy to hear you're pleased with both the service and the coal. We appreciate you choosing us and look forward to helping again.
Great service and value for money.
The coal was delivered quickly and efficiently, exactly as promised. Good quality product, competitively priced, and excellent customer service throughout. Would definitely purchase again.
10. joulukuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for such a lovely review! We're really pleased the delivery, product quality, and service all met your expectations. Your support means so much to us, and we’d be honoured to serve you again.
Another great order
Another great order. Great price fast delivery. Driver called when nearby and went above and beyond with the delivery. Thanks again. Will definitely be ordering again.
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for your continued trust in us! We're thrilled to hear your latest delivery went so well and that the driver looked after you. It’s wonderful customers like you that make what we do so rewarding.
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for your feedback! We're so pleased the whole process was quick and hassle‑free for you. We really appreciate your support.
5 Star service from Coal Drop
I bought a pallet of EXCEL and paid over the phone. It arrived 2 days later. was properly wrapped and without any damage.The driver who phoned just before arrival was great. Tom at Coal Drop is an excellent communicator - he’s very clear and concise.
It was all seamless and easy and the price is spot on.
I will definitely be buying again. Thank you.
26. marraskuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you so much for this detailed and generous review! We're delighted everything went smoothly from ordering to delivery, and it means a lot to hear you found the process clear and easy. Your kind words truly encourage us and Tom is humbled by your feedback — we look forward to helping you again!
Good efficient service
26. marraskuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for taking the time to leave a review! We're really glad you found the service efficient, and we truly appreciate your custom.
Great service from order to delivery
Great service from order to delivery. Driver was very polite and friendly also contacted us half an hour before drop off
25. marraskuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for sharing such positive feedback! We’re so pleased our driver and team made the process easy and friendly for you. Your trust and support mean everything to us—thank you!
Flexible and helpful delivery
12. marraskuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
We really appreciate your kind words! Flexibility and helpfulness are what we strive for, and it’s wonderful to know we delivered that for you. Thank you for choosing us!
How a business should be run
On time and very helpful couldn't fault the company and the driver
18. marraskuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for your lovely feedback! We’re thrilled everything went smoothly and that the driver was helpful. Your support means a lot, and we hope to serve you again soon.
All round excellent service
Perfect transaction, Tom was amazing and explained everything clearly, a smooth stress free purchase. Not to mention very competitive prices.
Great communication, and friendly and efficient delivery driver 👍, I would definitely recommend
25. marraskuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Thank you for such a glowing review! We’re delighted Tom made the process smooth and stress-free for you. Your recommendation means so much to us, and we’re grateful for your trust and kind words.
A great affordable coal merchant
Start to finish was a positive experience and I’m glad out of the plethora of coal merchants to choose from im glad I used Coaldrop.
Good communication,good delivery personnel and a great all round company with knowledgeable people who can advise and deliver a wonderful service.
Will definitely be using again soon!
Many thanks Coaldrop.
13. marraskuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
Your thoughtful feedback truly warms our hearts! We’re so glad you chose Coal Drop and had such a positive experience. Thank you for appreciating our team’s efforts—it’s customers like you who make what we do so rewarding.
Exceptional from ordering to delivery…
Exceptional from ordering to delivery and product
6. marraskuuta 2025
Vastaus yritykseltä Coal Drop: Nationwide Fuel Suppliers
What a wonderful review—thank you! We’re so pleased everything was exceptional for you. Your support and trust mean everything to us, and we can’t wait to serve you again.
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