Canadian Affair Arvostelua 4 274

TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had used Canadian Affair for my only previous visit to Canada in 2005, and they did a bespoke itinerary for me then that was quite complex but worked beautifully. I wanted to plan a further trip for... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We have used Canadian affair several times for trips to Canada. We have often spoken to the Amazing Adele who is an absolute star, and always goes out of her way to help as much as possible. She is... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Jo Buckley, such a star! Booking this holiday had previously been such a headache dealing with so many details and unreliable agents until I decided to try Canadian Affair. What a fantastic experienc... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Julie Heath was fantastic- really helpful and knowledgeable. She was able to give us advice on the best options available and the optimum route to take for our Canadian tour. Clearly knew her stu... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. Autovuokraamo
  3. Risteilyvarustamo
  4. Lentojen hakusivusto
  5. Hotelli
  6. Matkatoimisto

Yrityksen kirjoittama

Our fantastic new office space in London Paddington is bright, modern and ready to welcome you. Settle down in our comfortable seats as a Canada Travel Expert talks you through all the fine details of your big trip. Between your passionate travel consultant and an interactive TV screen, there will be plenty of inspiration.

Welcome to Canada

Yrityksen kirjoittama

Talk to us today
Canada is epic and rich in adventures. A destination of discovery that has something for everyone. As the UK’s award-winning Tour Operator that specialises in travel to Canada, we are dedicated to creating exceptional, once in a lifetime experiences. Whether you opt for one of our tried and tested iconic itineraries or a tailor-made trip to suit your exact needs, you are sure to return with memories that will last a lifetime. Speak to our Canada Travel Experts to help you book your dream holiday: 0207 616 9167
The Canada Travel Experts
We’ve spent more than 25 years exploring Canada, seeking out the things we think you’ll love. Every visit ensures we keep our finger on the pulse to maintain our intimate knowledge of the country, from its cities and wildernesses to the best places to eat. When you book with us, you book with the experts.
World-class partners
You’ll be able to choose holidays from our world-class partners like Holland America Line cruises, Rocky Mountaineer train tours, Fairmont hotels and Avis car hire. We handpick the companies we work with to make sure you have a quality and reliable experience.
Tailor-made experiences
Visit our website and you’ll find carefully curated tours with flights, vehicle hire, hotels and our favourite locations included in the package. But the best part? All our tours can be tailor-made. Just call us to explore your options and talk through the sights you’d love to see. We’ll make sure you don’t miss a thing.
Award-winning holidays
Thanks to the votes of our happy customers, we’ve received gongs at the British Travel Awards for the last four years in a row, including the Gold Award for Best Holiday Company to Canada (Large) and the Silver Award for Best Rail Holiday Company (Large).
Price Match Guarantee
Canada has been our business since 1995. Our strong and enduring relationships with suppliers mean we can promise you unbeatable prices. In the rare eventuality you find the same Canadian holiday elsewhere for cheaper, we'll match it. That way you're guaranteed the best price on all our holidays, every time.
UK-based travel consultants
Our advisors are our greatest asset. Call them yourself and you’ll soon find that their passion and enthusiasm for Canada is infectious. Whether you’re planning a special anniversary, a family getaway or the retirement trip of a lifetime, our advisors will bring your holiday dreams to life.

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A Pleasure to deal with

I had used Canadian Affair for my only previous visit to Canada in 2005, and they did a bespoke itinerary for me then that was quite complex but worked beautifully. I wanted to plan a further trip for 4 of us taking in the Rocky Mountaineer and an Alaskan Cruise. I completed the online query form and received a comprehensive itinerary within 36 hours that “ticked all my boxes”. Questions were answered very promptly by Kasey and within a week everything was agreed and booking completed. I am quite sure that any further questions I have between and June next year will be answered quickly too. I have every confidence that I am in the hands of professionals and have no hesitation in recommending Canadian Affair to others.

19. toukokuuta 2026
Canadian Affair-logo

Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your wonderful review & your generous feedback.

We truly appreciate your comments about our Travel Expert Kasey We’re delighted to hear this and will be sure to pass your feedback on to her directly.

We know your time is valuable, and we’re grateful that you took a moment to share your experience with us.

We hope you have an amazing time on your trip when holiday to Canada in June 2027.

Kind regards

Allan

Customer Service

Saanut 5/5 tähteä

Mark what a helpful guy.

We found booking a holiday with Canadian Affair so easy, everything explained and planned from departure to homecoming. Mark was exceptionally ,
professional and pleasant in planning our bucket list holiday in Canada.
,

19. toukokuuta 2026
Canadian Affair-logo

Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your wonderful review & your generous feedback.

We truly appreciate your comments about our Travel Expert Mark We’re thrilled to hear this and will be sure to pass your feedback on to him directly.

We know your time is valuable, and we’re grateful that you took a moment to share your experience with us.

We hope you have an amazing time on your trip when holiday to Canada.

Kind regards

Allan

Customer Service

Saanut 5/5 tähteä

Very speedy and professional customer…

Very speedy and professional customer service. I have always found that planning and booking a holiday with Canadian Affair a very personal experience that is hard to find these days. I would highly recommend this company.

5. toukokuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your kind review and your lovely feedback.

We truly appreciate your comments about our Travel Experts We’re delighted to hear this and will be sure to pass your feedback on.

We know your time is valuable, and we’re grateful that you took a moment to share your experience with us.

We hope you have a fantastic time on your vacation.

Kind regards

Allan

Customer Service

Saanut 5/5 tähteä

We have used Canadian affair several…

We have used Canadian affair several times for trips to Canada.
We have often spoken to the Amazing Adele who is an absolute star, and always goes out of her way to help as much as possible.
She is a credit to the company.

13. toukokuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your kind review.

We truly appreciate your generous comments about our travel experts. It’s wonderful to hear such positive feedback, and we will be sure to pass your message on to the team.

Kind regards

Allan

Customer Service

Saanut 5/5 tähteä

Unfortunately due to illness we had to…

Unfortunately due to illness we had to move our holiday from 2026 to 2027 the agents were very helpful and understanding and made the necessary changes without any confusion or question

6. toukokuuta 2026
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Vastaus yritykseltä Canadian Affair

Good afternoon,

Thank you for your kind review and your lovely feedback.

We appreciate your lovely comments about our Travel experts we are pleased to hear this and will be sure to pass this on

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a wonderful time on your trip and are pleased this got amended till next year in 2027 due to illness so you can enjoy your vacation then.

Kind Regards

Allan

Customer Service

Saanut 1/5 tähteä

Booked a hotel through CA for 2 nights…

Booked a hotel through CA for 2 nights in Victoria. They rang me the following day to check some details and then sent me a confirmation.
At the time i could have had the choice of 25/30 hotels in the Victoria BC area, but after 10 days they sent me an email to say the hotel hadn't confirmed the booking. Frantically looking on Booking.com etc I find that all the hotels are now booked up, apart from the one I'd requested! They can take my booking but it costs an extra £450!! Meanwhile CA are still advertising hotel rooms at cheap rates that don't exist. Scandalous.
PS - Still waiting for my refund!

5. toukokuuta 2026
Oma-aloitteinen arvostelu
Canadian Affair-logo

Vastaus yritykseltä Canadian Affair

Good afternoon,

Thank you for providing valuable feedback.

If you could kindly e-mail your quotation reference number to mail@canadianaffair.com and a member of our customer service team will review the concerns raised.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Very efficient and found exactly what we wanted

Mark was great, seemed to know exactly what we wanted and needed to do with good suggestions and helpful information

1. toukokuuta 2026
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Vastaus yritykseltä Canadian Affair

Good afternoon,

Thank you for your kind review and your lovely feedback.

We appreciate your lovely comments about our Travel expert Mark we are pleased to hear this and will be sure to pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Easy booking

Easy booking, choice of hotels good flight times,staff very easy to get on with.

31. maaliskuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your review.

We appreciate your generous comments about our Travel experts we are delighted to hear this amazing feedback and will pass this on.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Jo Buckley Superstar!

Jo Buckley, such a star! Booking this holiday had previously been such a headache dealing with so many details and unreliable agents until I decided to try Canadian Affair. What a fantastic experience!! Jo was listened to exactly what I wanted and came up with a fantastic itinerary within my budget. I’m blown away with the effort she put in to finding me my dream holiday. It wasn’t an easy one for her with all my requirements and hotels being sold out all over the place (my fault for leaving it all toothed last minute) but she didn’t stop until we got everything sorted, even working over time to finalise everything for me.
Thanks Jo, the kids and I can’t wait for my 30 year later, return to Banff and Jasper holiday! You’re a superstar!

24. huhtikuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your kind review and your generous feedback.

We appreciate your lovely comments about our Travel expert Jo we are pleased to hear this wonderful feedback and will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

I hope you have an amazing time on your travels when you go on holiday to Canada.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Knowledgeable and keen to help without…

Knowledgeable and keen to help without being pushy

22. huhtikuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your review.

We appreciate your generous comments about our Travel experts we are happy to hear this great feedback and will pass this on.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Julie was very helpful explained…

Julie was very helpful explained everything that the trip included, quick to respond to any emails I sent.

10. huhtikuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your great review and your wonderful feedback.

We appreciate your lovely comments about our Travel expert Julie we are pleased to hear this wonderful feedback and will be sure to pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

I hope you have a great time on your travels when you go on holiday.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Very easy and smooth booking process

The whole booking experience was very smooth and reassuring. Any query we had was promptly addressed. The booking agent (Kasey) was very personable, polite and respectful.

7. huhtikuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your review and your kind feedback.

We appreciate your lovely comments about our Travel expert Kasey we are pleased to hear this feedback and will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

I hope you have a fantastic time on your travels when you go on holiday.

Kind Regards

Allan

Customer Service

Saanut 4/5 tähteä

Tailor-made

Helpful, well-informed staff. A good sense of being able to book a personally-tailored holiday.

1. huhtikuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your review.

We appreciate your generous comments about our Travel experts we are thrilled to hear this great feedback and will pass this on.

I hope you have a wonderful day and a great holiday when you go on your travels.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Helpful and informative.

Helpful and informative.

30. maaliskuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your review.

We appreciate your lovely comments about our Travel experts we are delighted to hear this great feedback and will pass this on.

I hope you have a wonderful day.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Smooth booking process

The booking was smooth and the vehicle met our specifications although we have not had our trip yet so cannot verify the quality of the vehicle. Having an agent in the UK made the booking process easier

4. maaliskuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your review.

We truly appreciate your lovely comments about our travel experts. We’re delighted to hear such fantastic feedback and will be sure to pass this on to the team.

I hope you have a wonderful day and an amazing holiday when you travel. We also hope the vehicle meets all your expectations.

Kind regards,

Allan

Customer Service

Saanut 5/5 tähteä

Service

Service, response times to queries , individuals taking time to work out what type of holiday you want and producing an itinerary that is spot on. I haven't experienced the holiday yet but the research and booking experience was excellent.

17. maaliskuuta 2026
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Vastaus yritykseltä Canadian Affair

Good afternoon,

Thank you for your lovely review and for your generous feedback.

We appreciate your kind comments about our Travel experts we are thrilled to hear this feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

I hope you have fantastic time on your travels when you go on holiday

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Excellent service.

Julie Heath was fantastic- really helpful and knowledgeable.
She was able to give us advice on the best options available and the optimum route to take for our Canadian tour.
Clearly knew her stuff and had been to several of our stops herself so was able to speak with experience.
The process was easy and we never felt like we were being sold to.
Thanks Julie - great service.

10. maaliskuuta 2026
Canadian Affair-logo

Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your wonderful review.

We appreciate your lovely comments about our Travel expert Julie we are pleased to hear this feedback and will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

I hope you have an amazing time on your travels when you go to Canada.

Kind Regards

Allan

Customer Service

Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. I originally booked a flight in 2020 which was cancelled due to the pandemic. Canadian Affair gave me indefinite credit, which I've just spent on a new flight out to Canada today. Had the loveliest customer services call of my life with Mark, who was able to sort out my credit, my flights and give me some great tips for my holiday. Highly recommend.

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Canadian Affair-logo

Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your kind review and your generous feedback.

We appreciate your lovely comments about our Travel expert Mark we are pleased to hear this feedback and will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

I hope you have an amazing time on your travels when you go on holiday to Canada.

Kind Regards

Allan

Customer Service

Saanut 1/5 tähteä

Avoid this company for car hire

Avoid this company for car hire! 90% cancellation fees not specified at time of booking.
We booked a car and when we found out that snow tyres were compulsory until the end of March (Canadian Affair never told us this) we tried to cancel. We were told it is a 90% cancellation fee. Not only can we not afford to lose this money, we now have to pay an additional $20 per day for the winter tyres. Do yourself a favour and go with any other company which offers a standard free cancellation up until 48 hrs before the booking.

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Canadian Affair-logo

Vastaus yritykseltä Canadian Affair

Hi Katie,

I'm sorry to read that you have concerns regarding our terms and conditions. If you could kindly email your booking reference number to mail@canadianaffair.com, a member of our customer service team will review your comments and get in touch with you directly.

Kind regards,
Lindsey
Customer Service

Saanut 5/5 tähteä

Excellent service, highly recommended

Excellent service from the initial enquiry to the actual booking and beyond. Thoughtful and helpful advice on hotels and excursions. Could not ask for more, highly recommended.

11. helmikuuta 2026
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Vastaus yritykseltä Canadian Affair

Good morning,

Thank you for your taking time of your day to leave a review

We appreciate your kind comments about our Travel experts we are delighted to hear this generous feedback and we will pass this on.

I hope you have a wonderful day.

Kind Regards

Allan

Customer Service

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