BuckyDrop Arvostelua 43

We have been using Buckydrop since last year and are very happy with the service provided. The response time is fast and the service is professional and exceptional.

I have been in the ecommerce business for about 6 years now, buckydrop is by far the best partner I have worked with in that time.
They provide great support following up any issues with the sourcing from Chinese suppliers with me directly. Their online system for order management is great for visibility of orders progress especially when daily order volume starts to increase and operations become complex.

Buckydrop is not only is providing me with great standard services but they are also willing to work with me to offer some additional customised services to meet my needs.

I hope we can continue to have a win win partnership and grow together!

I’ve been using Buckydrop for some time now and it has really improved the way I manage my dropshipping business. The support team is very responsive and always helpful, new features are constantly being introduced, and the platform keeps getting easier to use. I also like how they handle sourcing and fulfillment efficiently. Overall, it’s been a reliable partner for my store and I truly appreciate their support.

I’ve been using Buckydrop for a while to run my dropshipping store and I can genuinely say they’re the best on the market, they do custom packaging/branding aswell as sourcing and fulfilling, idk why they don’t have 5 stars and no I wasn’t paid to say it his but they’re goated

The website and it's processes is very confusing. I was trying to purchase some items from 1688 to be sent to me however i ended up having this items sent to their warehouse for stocking up. i emailed them a few times to try and get this resolved and never got a response. My Items will probably end up being "destroyed". I think to save yourself money and unnecessary headaches just avoid . There is noone to help when things go wrong.

I have been working with Buckydrop for 6 months now. In the beginning, the service was perfect: processing times were excellent, and the support team was very responsive.

However, I have noticed a significant decline in service quality recently. Delays are becoming more and more frequent, and although the support agents are still available to answer, they are not as reactive as they used to be. Furthermore, since they started using a third party to handle deliveries, the process has become a real ordeal, and the delays have become extremely long.

I am writing this comment hoping it will reach the decision-makers. I am giving you one more chance to correct this, but if no improvements are made, we will be forced to change service providers.

They have the best shipping rates compare to other agents, the wide range of products available truly stands out. My service manager, SETH is very professional, always responsive and helps solve any issues quickly. Their dedication to making your shopping experience effortless is remarkable. The platform is user-friendly, it has saved me a lot of time from editing to migration of products to my store. If I had learned about this platform earlier, would have been much better. Very good for business.

Support staff is superficial, can't get started. Poor service

Honestly, BuckyDrop saved our business. We don’t use it as our supplier, but we use it to sync stock with 1688, and it works amazingly. Their team is very responsive, and if there’s any problem, they are happy to resolve it and truly value their clients. We recommend BuckyDrop to everyone, if we had known about them earlier, we would have used them as our supplier.

Account managers are very attentive and always respond to my messages. They have some of the best shipping rates for the price compared to other agents and are always helpful with reducing my shipping costs. Would highly recommend!

Very Very rude support. She delays my order by 2 weeks ignores all my questions and this is what she says in the middle of the conversations.
"conversation will be closed later
It's currently time for rest. If you have any further questions, you can come back in for consultation after 13:30PM Beijing time"

i was supposed to get a refund, its been a week and still haven't got my money. i contacted them 3 days ago and they said they would refund me and still nothing!

The website is poorly coded, there are errors everywhere. It takes a week for an order to be processed. Avoid at all costs.

I contacted Buckydrop last fall and they seemed great. The BuckyDrop app is easy to use, with a large quality product selection from all China major paltforms and has a smart ordering system. To be honest, it helped me understand the process of drop-shipping easily.

My private account manager, very professional and always help me get shipment solution so fast. In general, Buckydrop has been a very good, collaborative partner. I recommend their service.

I started my eCommerce store recently and like most starers, my budget was tight. I am glad that I visited BuckyDrop website and cooperate with them from that day. So far the experience has been good. My private account manager sylvia is professional and responsed me so fast; help me to source and purchase goods on 1688 (even bargain for better price) and fulfill the shipment. Overall really good experience for me so far. If you're a beginner like me seeking for awesome experiece, then BuckyDrop should be your no.1 pick.

I work and produce a lot in China
The company allows me to work with suppliers without having to worry
They have a great team that loves to help
highly recommend

My name is Cindy from SA and I source and dropship fashion clothes for my store using buckydrop since 2021. I am very happy with their outstanding skills. Their website is very professional and friendly staff is always there to assist with fast response. I realy love the platform for the effort they took to build it to fit our needs. I recommend it.

Fantastic Fulfilment Service Provider. Been with these guys for almost a year. If they assigned a dedicated Account Manager, they really mean it.

I've never had any issues getting in touch with my AC manager when I need some assistance. The response is fast and even their general customer service personnel will be right on it if you ever encountered any problems.

They have an array of services and are truly one-stop for all your dropshipping or bulk order needs.

Their value-added inspection service is top-notch and has saved me numerous times which otherwise could be a disaster if it was directly shipped to my customers.

They will even help you in finding a replacement supplier if the one you're dealing with is not up to scratch in terms of service.

These guys are problem solvers and truly care for your business and reputation. And the platform itself, (after dealing with other platforms) makes it so easy to scout for products on TMALL, Taobao, and 1688 which most often than not beat the heck of AliExpress in terms of pricing.

There is some learning curve though as it provides so much functionality, but ask either the Customer Service officer or your account manager and they will guide you with patience.

The only setback about Bucky is that they don't have a foreign warehouse (U.S. or E.U.) but it has come to my understanding that they are about to establish a warehousing presence in the US. which makes the Returns process so much easier and gives some sort of credibility for your store and trust in customers.

I had problems assigning different product sizing and weight to respective courier services to fully leverage the shipping charges (different courier charges more while others less based on weight and dimension and because of this, I have to manually assigned the order to ensure I get the best pricing for that shipment category

Suggested this idea to my account manager and now the team is right on it. That means: you assigned each product to the respective courier service providers with the best tariff, set it, and forget it as it will be automated which is exactly what I want. Hassle-Free!

You should check them out seriously. I believe the lack of reviews about these guys is a kinda injustice and that's why I am writing a long one as a show of appreciation for their above and beyond service.

I highly suggest you sign up with their account (which is free anyway) and have a feel of the platform console; check their "Service Market" section to see all the full-stack services that they offer and see if it's a good fit. You won't be disappointed.

I have been using Buckydrop for more than four years and have received great support and help from the buckydrop team. My dropshipping business is a little complex but they have helped and supported me. From Nora, Sylvia, and everyone on the team. I have tried other dropshippers but none as organized and consistent as Buckydrop. From negotiating with sellers to shipping goods to customers in a timely manner.

I recently used Buckydrop for my store as the drop shipping platform, as they work with most of Chinese e-commerce platforms, so we have high flexibility to choose high quality products, in addition, Buckdrop has a very strict process from placing orders, warehouses, packaging, to international delivery, and my customer manager Jimmy explained every detail I asked when I have problems patiently, really appreciated for that, thank you