I an glad I found this service. I get the sense that i have someone else on my team. The tracking services appear highly accurate. The rates are reasonable too. Marvin was very helpful in troubles... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Simple system to set up. Mervin from customer service was excellent. He helped me set up a text notification if someone starts up the car. This will help when I am away. Thank you Mervin and Bri... Näytä lisää
I have used brick house security's app and services for several months now, with very few minor issues with there systems. The app and system works excellent and would highly recommend. The best part... Näytä lisää
I always appreciate having the app automaitically open to the map page without having to go through a dozen clicks and remove ads popups before seeing my trackers location. In a potentially stressful... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
BrickHouse Security specializes in delivering top-notch GPS tracking solutions for both fleet managers and individual users. Established in 2005, BrickHouse Security is dedicated to providing reliable, innovative products coupled with exceptional customer service. Their GPS tracking devices are known for their accuracy, durability, and user-friendliness, offering peace of mind whether managing a fleet of vehicles or tracking a single asset. Understanding the unique challenges faced by businesses and individuals, their products offer real-time location data, historical tracking, and geofencing capabilities. BrickHouse Security stands out due to their unwavering commitment to customer satisfaction. They offer a lifetime warranty on their products, ensuring long-term reliability and customer peace of mind. Their knowledgeable support team is always ready to assist with setup, troubleshooting, and any questions customers may have. Customers can call or text for support, ensuring quick and convenient assistance. BrickHouse Security believes in making security and tracking accessible and effective for everyone. They are trusted to safeguard what matters most with their state-of-the-art GPS tracking solutions. Join the thousands of satisfied customers who rely on BrickHouse Security for their tracking needs and experience the difference their commitment to excellence can make.
Yhteystiedot
5718 W. 79th Street, 46278, Indianapolis, Yhdysvallat
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
4,9
Erinomainen
871 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Always fast service
Always fast service Czarmaine assisted me today she was exceptionally great
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for acknowledging Czarmaine's assistance! We're glad she could support you and maintain the fast, reliable service you've come to expect from our team.
Great customer/technical service
I was having trouble making some changes on the app and got connected with their customer service.
Trish responded almost immediately and was very helpful in getting me the information I needed to solve my problem.
Also the tracker I have and the app are working wonderfully
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We are happy to hear that Trish was able to assist you quickly with the changes you needed in the app. We’re glad that everything is now functioning smoothly and that you are satisfied with both the tracker and the app. We will make sure to pass along your appreciation to her.
I was assisted by Marvin who answered…
I was assisted by Marvin who answered all of my questions. He did so in a very professional manner and he was very knowledgeable in his product.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We're glad to hear Mervin was able to assist you and answer all your questions professionally. We'll be sure to pass along your kind words. We're here if you need any further assistance.
I love how you can track in real time…
I love how you can track in real time and see what time they stoped and you can make boundaries and see what time they entered and even when they leave. You can even hid the tracker under your car and it won’t be detected by any or so app or device, thank you brick housing security!
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
We're glad to hear that you're finding the tracking features valuable, particularly the real-time monitoring and the notifications you receive when vehicles enter or leave designated areas. It is important to us that you feel informed and confident in your tracking. Thank you for choosing us and for sharing your experience!
I'm sure their GPS services are great…
I'm sure their GPS services are great if you're made of money, but if you buy one of their GPS tracking online, you're basically forced on one of their monthly or yearly plans, you'll buy a GPS offline with the intention of paying $20-40, and if you decline to sign up for their $400 a month plan they swindle you out of $81 a month.. until you force them to cancel your membership..
I wouldn't know how good the GPS tracking devices because I never got to use it for its intended purposes because of dealing with their hidden predatory business practices.
They won't give you a return address either they'll b******* you and b******* you until you've run out of time to return your device to them..
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Aaron, please check your email and voicemail. Our customer service team has been trying to reach you, and we have a full refund ready for you as soon as you confirm that you’d like to send the device back.
I’m sorry for the frustration here. I realize that with the hardware on sale this month at such a low price, you may not have read every detail on the page before purchasing.
Real-time GPS trackers do require an active cellular and cloud software service in order to provide live location data, and that service plan requirement is disclosed in multiple places during the purchase process, including on the product page, in the cart, and again at checkout when selecting a plan.
That said, we do not want you to feel stuck with a product or service you did not intend to buy.
Please reply to our customer service team, and we’ll take care of the full refund for both the hardware and the service fee.
If you still need a real-time GPS tracker, we’d also be happy to help you choose the right plan and make sure you get the level of service and support you expected from us.
-Todd
Founder & CEO
BrickHouse GPS
Reliable and great customer service!
Reliable and great customer service! "Czarmaine" is the agent who assisted me. Thanks for the quick and speedy assistance
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you! We’re pleased to hear that you received prompt and helpful support from Czarmaine and that you are satisfied with our service overall. We appreciate your trust and are always available whenever you need assistance.
Long time customer
Long time customer. Hardware and software have been robust and reliable. And help today with a small request was efficiently and quickly provided by Czarmaine. Highly recommended!
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for being a long-time customer! We're glad to hear the hardware and software have been reliable for you, and that Czarmaine was able to quickly help with your request. We appreciate your recommendation and continued support.
I’ve only had the device for one month…
I’ve only had the device for one month but it is very accurate. My wife has early dementia and sometimes forgets her phone. This device on her car helps me know her location in case she gets confused. Very satisfied!!
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you! We’re pleased to hear that our GPS product has been accurate and helpful in allowing you to keep track of your wife’s location when she needs it most.
We understand how important those moments of clarity can be, and we appreciate your trust in us to be a part of your support.
Since I been using the GPS Tracker 12…
Since I been using the GPS Tracker 12 volt. I been able to monitor the safety of my girlfriend. If she needs help because of the vehicle. My neighbor like so, much that he is looking to one for his business and home vehicles.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We are thrilled to hear that our GPS product has helped you monitor your girlfriend's safety and has given you peace of mind.
It's also wonderful to know that your neighbor is considering using a tracker for their business and vehicles. We appreciate you taking the time to share your experience with us!
I always appreciate having the app…
I always appreciate having the app automaitically open to the map page without having to go through a dozen clicks and remove ads popups before seeing my trackers location. In a potentially stressful times, NOT going through multiple steps is a godsend. I also wanted to shout out to
Trisha in CS! A quick response and accurate reply wins five stars everytime!
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We are delighted to hear that our app provides direct access to the map view without any extra steps, especially when quick access to your tracker is crucial. We understand how important simplicity is during stressful moments, and we’re glad it helps make things easier for you.
We also appreciate your kind words about Trish and will be sure to share your praise for her quick and accurate support.
Mervin was AWESOME!
Mervin made my transaction so easy. Everything was handled quickly and all my questions were answered. He was very easy to communicate with. Marvin was very professional in explaining billing and re activation on my device. I am happy with his service.
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We're glad Mervin made the transaction easy, handled everything quickly, and provided clear, professional support with your billing and device reactivation. We'll be sure to share your kind words with him.
Best purchase ive made!
Description was honest. The app and devices work great for what i need. Very easy to use as well. Best purchase for my fleet!
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you! We're glad the device and app have met your needs and proven easy to use. It's great to know they have become such a valuable part of your fleet.
We're grateful for your business and look forward to continuing to support you.
Problem solved!
Trish worked through an issue that I couldn't resolve on my own. With her help, the problem was solved. Things always can go wrong, it is how they are corrected that makes this company stand out.
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your thoughtful review. We are delighted that Trish could step in and help resolve your issue, making sure you felt fully supported.
We truly value your insight that what matters most is not the challenges themselves, but how we respond to them. Your recognition of Trish and our team's dedication to customer service is incredibly meaningful to us.
⭐️⭐️⭐️⭐️⭐️absolutely love this device highly…
⭐️⭐️⭐️⭐️⭐️absolutely love this device highly recommend
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your five-star review! We are thrilled to hear that you love your GPS device and would highly recommend it. Your support means a great deal to us.
Trackers are on spot
There trackers are great and also good prices for the subscription the app is on point of where your car is at and will always keep this product and also kelvin was helpful and helped me out setting a new device
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We're glad to hear you're enjoying the trackers, the app, and the value of the subscription. It's wonderful to know Kelvin was able to help you get your new device set up.
We appreciate you choosing BrickHouse Security and sharing your experience with us.
BrickHouse is amazing
BrickHouse is amazing! They made it so easy to get my gps set up and their customer service is unparalleled. Their products are very affordable as well. Czarmaine helped me quickly and efficiently and it was 8pm! I highly recommend BrickHouse for your gps tracking needs:)
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. Czarmaine will be thrilled to know her quick assistance made such a positive impression.
We're grateful for your recommendation and even happier to hear that the entire experience, from setup to support, stood out to you. We're always here if you need anything.
Seems like a very reliable a piece of technology.I've only been a subscriber for less than a month.But I have to say it's lived up to standards
I've only been a subscribers less than a month now and I'm very satisfied with the way it tracks with the notifications and overall general. How easy it is to use? I would recommend it too many of my friends and I am very pleased so far with the product and I would like to extend my warmest, thanks to trish, who i've had the pleasure of talking to several times thank you, trish
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience. We're glad to hear that, even in your first month, the device has been reliable and easy to use, and that you're very satisfied with the tracking and notifications. It's also wonderful to hear your kind words for Trish; she'll really appreciate that.
We're grateful for your recommendation and support. We're always here for you!
Excellent app
Excellent app. Does what i need it to for my rental company
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you! We're glad to hear the app is working well for your rental company and meeting your needs. We appreciate your trust and are here if you ever need support.
I needed a report for a specific…
I needed a report for a specific address the unit was parked with the time frame. They were able to help direct me with instructions to find this information. Trish was highly responsive with my request and made my day! I recommend their exceptional customer service to anyone who needs a good GPS tracking unit and software.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
We're glad to hear that Trish was able to help you find the information you needed and provide clear guidance throughout the process. She will be happy to know that her assistance was appreciated.
Thank you for your recommendation and for choosing us for your GPS tracking needs!
I just chatted with Czarmaine from…
I just chatted with Czarmaine from customer support and she was so helpful. I love the monitoring device that I have and am very happy with the service that Brick house provides.
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We're glad to hear that you love your GPS device and that you've had a positive experience with our team. I'm sure Czarmaine will be happy to know her assistance was appreciated.
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