They sourced the required components and got them sent to me in a timely manner so I could get them installed into a Ute, and kept me up to date with the process.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am new to using the GT1 device but the tags thus far have performed as expected, reliable and consistent. The web platform and service is excellent. I am very much looking forward to seeing how the... Näytä lisää
We purchased 26 of the GEO Force SST GT-1 Satellite trackers. We installed them and activated them ourselves easily and the performance is sufficient for our tracking purposes. We are a mid-size const... Näytä lisää
Commitment to return phone calls by a certain day with no call back and no resolution. Original set up was incorrect. Specifically asked for GPS tracking in remote areas, but that was not provide... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Geoforce was founded in 2007 with the simple belief that the chaos and pain of field operations could be alleviated with technology. Our mission is to build the largest global network of connected field assets, providing operational intelligence to companies involved in field operations around the world. Combining a cloud-based software platform with rugged GPS tracking devices and global satellite and cellular networks, Geoforce’s Track and Trace solutions include efficient asset location and retrieval, rental invoice auditing, service delivery verification, inspection compliance, equipment maintenance alerts, and a host of others.
Yhteystiedot
5830 Granite Parkway Suite 1200, 75024, Plano, Yhdysvallat
- (888) 574-3878
- geoforce.com
On vastannut 16 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly Fast service!
Great response time Friendly service and always available and ready to help.
Great product support.
They sourced the required components and got them sent to me in a timely manner so I could get them installed into a Ute, and kept me up to date with the process.
Took to long to have an answer back
Took to long to have an answer back. had to find out through another contact about the hold up
Quick Fixers
Quick Fixers
Had an api integration issue, they jumped right on it and now its fixed!
Great service and sound product!
Hieu Nguyen is and always has been very…
Hieu Nguyen is and always has been very helpful anytime I'm in need of a special report or having issues.
GiGi was great.
GiGi was great.
Timeliness on the first reply was only reason it wasn't 5 stars.
GT1 initial thoughts
I am new to using the GT1 device but the tags thus far have performed as expected, reliable and consistent. The web platform and service is excellent. I am very much looking forward to seeing how the GT1 performs long-term (~5 year lifespan).
Equipment never worked as promised
Equipment never worked as promised. All of the hardware was not sent with original order.
We purchased 26 of the GEO Force SST…
We purchased 26 of the GEO Force SST GT-1 Satellite trackers. We installed them and activated them ourselves easily and the performance is sufficient for our tracking purposes. We are a mid-size construction company and track our Welders, Conduit benders and Cargo tool trailers and Generators. The accuracy is about 98% on the location and it is tracible worldwide. Customer Service was great, and the product is robust and very durable. Visibility varies at times and is based on the item being under or inside a metal building, trailer or container. But with that said you will always know the last location and date it was recorded. And if the item moves into a clear reception area it shows back up soon after. All in all, we are tracking our assets better and are able to locate them much easier saving time, money and gaining peace of mind. I personally recommend the product!
Nicole was very helpful and helped…
Nicole was very helpful and helped resolve the issue.
Thank you!
Special attention to our needs.
Still yet to see my device ...
Still yet to see my device .... hard to give a review on something i do not have sorry.
NO REPORTS
For the money it cost, customers should be able to run reports on where the GPS is on any given date. I was able to gen a generic report by asking a customer service rep but it took two days.
Gordon was friendly and professional
Gordon was friendly and professional, was fast with a response and a fix for the issue i was experiencing
My firm has done business with Geoforce for 15+years...…
My firm has done business with Geoforce for many years (15+) and I find their Telematics product knowledge to be cutting edge and always following the fleet technolgy trend. The communications from our contacts there are timly and accurate. The platform they support is very user friendly and robust with features. We are very satisfied with Geoforce.
Quick support from Geoforce
John with Geoforce was quick to review my case and immediately escalated it. The Geoforce customer support team then sent detailed information on how to correct the problem and everything is working properly...many thanks!!
We have had as many as 50 GPS units out…
We have had as many as 50 GPS units out and being monitored. Caitlin and Christine are amazing at what they do. Good product excellent service. Fully recommend Geoforce.
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