The customer service team is very knowledgeable and helpful I had thought I deleted one of my devices being monitored along with all the data. Not having access to the device I was in a panic. Tech s... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have used brick house security's app and services for several months now, with very few minor issues with there systems. The app and system works excellent and would highly recommend. The best part... Näytä lisää
I always appreciate having the app automaitically open to the map page without having to go through a dozen clicks and remove ads popups before seeing my trackers location. In a potentially stressful... Näytä lisää
Yritys on vastannut
This was the easiest purchase I have made. My elderly Dad has gotten confused a couple of times and this system is perfect for us. I can set up a fence and know when he leaves home and when he is... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
BrickHouse Security specializes in delivering top-notch GPS tracking solutions for both fleet managers and individual users. Established in 2005, BrickHouse Security is dedicated to providing reliable, innovative products coupled with exceptional customer service. Their GPS tracking devices are known for their accuracy, durability, and user-friendliness, offering peace of mind whether managing a fleet of vehicles or tracking a single asset. Understanding the unique challenges faced by businesses and individuals, their products offer real-time location data, historical tracking, and geofencing capabilities. BrickHouse Security stands out due to their unwavering commitment to customer satisfaction. They offer a lifetime warranty on their products, ensuring long-term reliability and customer peace of mind. Their knowledgeable support team is always ready to assist with setup, troubleshooting, and any questions customers may have. Customers can call or text for support, ensuring quick and convenient assistance. BrickHouse Security believes in making security and tracking accessible and effective for everyone. They are trusted to safeguard what matters most with their state-of-the-art GPS tracking solutions. Join the thousands of satisfied customers who rely on BrickHouse Security for their tracking needs and experience the difference their commitment to excellence can make.
Yhteystiedot
5718 W. 79th Street, 46278, Indianapolis, Yhdysvallat
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
4,9
Erinomainen
864 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very accurate and efficient
Very accurate and efficient, able to locate my vehicle while my child was using it.
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re glad the device has been accurate and reliable for you, especially in helping you locate your vehicle when it was in use.
We appreciate your support and are always here whenever you need us.
Tracking device
Mervin helped me this morning to track my device and find out why it wasn’t working.
They are very responsive and it’s an easy way to communicate through text. If you ever need assistance you simply text and they respond quickly and efficiently during business hours. Thank you for your help Mervin!
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We appreciate you recognizing both Mervin’s help and our SMS support. It’s great to know it’s making things easier for you.
We’re glad we could assist you, and we truly appreciate your support.
BrickHouse security tracking devices…
BrickHouse security tracking devices are the best! I've been using mine for like 4 months and it has been perfect. They are very easy to communicate with. If you're like me and don't like talking to people on the phone you can just text message them and they get back with you very quickly just like today I spoke with "Mervin" and I took care of my request ASAP! I highly recommend BrickHouse!
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your kind feedback! We are thrilled to hear that your GPS device has been performing well and providing you with a seamless experience over the past few months.
It's wonderful to know that being able to contact us by text has made things easier for you. Mervin will be glad to hear that his quick assistance made a difference. We truly appreciate your recommendation and the trust you have placed in BrickHouse Security.
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your kind words. We’re glad to hear you’ve had a positive and dependable experience with us.
This items are great
This items are great, I have 2 of them
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We’re glad to hear you’re happy with the devices and appreciate your support.
My experience was wonderful
My experience was wonderful. The customer service they were nice. They were experienced with their work and Mr. Keen he was so professional he got his prompt and everything correct I would recommend anyone to do business with this company with the employees that you have. Thank you so much for your help to whom this may concern.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your thoughtful feedback. We’re pleased to hear that you had a wonderful experience and felt well taken care of by our customer service team. Mr. Keen will be happy to know his professionalism and prompt support stood out to you.
Your recommendation means a lot to us, and we sincerely appreciate your trust. We’re always here whenever you need support.
The tracker came as advertised
The tracker came as advertised. It was easy to use , even for me. The tracking was amazing! It was within a few feet of the address and even gave the address. Such a great value i couldn't believe it. Customer service was an actual human which answered my questions easily.I bought 2 and theyre still tracking after 2 months with no recharge.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience. We love hearing that the tracker was easy to get started with, delivered the accuracy you were hoping for, and is still going strong after two months without needing a recharge.
It's also great to know our support team was able to answer your questions. Thank you for choosing BrickHouse Security and for putting your trust in us!
Czarmaine Is very professional and have…
Czarmaine Is very professional and have been super helpful answering all the questions I have regarding my account. We are currently using Spark nano 7 GPS tracker to keep track of our vehicle. Highly recommend
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Great customer service always
Like always customer service is so great every time I need it Kevin who helped me this time did great I just need to remember to turn off my device after charging it so that it works properly thank you Kevin for reminding me that cuz I haven't been doing that thank you so much are you really appreciate you guys great service great customer service thank you once again Kevin
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your continued support and for sharing this! We're grateful to hear that the quality of service has remained consistent each time you've reached out. Kevin will be pleased to know that his guidance helped you get your device working properly again. We look forward to being here whenever you need us.
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
We are glad to hear that our GPS product is delivering reliable performance and accurate tracking. Thank you for choosing us!
The GPS tracker works great
The GPS tracker works great — accurate location updates, easy setup, and reliable real-time tracking. Battery life is solid and the app is user-friendly. Gives great peace of mind knowing I can check location anytime.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We're pleased to hear that your experience, from setup to using the app, has been seamless and dependable.
Our goal is to provide accurate and reliable tracking information you can count on, and we're happy to know it's helping you feel more confident and at ease.
This is a great product
This is a great product. The people behind it are also very helpful. Kelvin was very helpful in assisting me. Thank you!
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We work hard to deliver products our customers can rely on, along with support they can count on.
We're glad Kelvin was able to assist you and appreciate you recognizing both his help and our team's commitment to service.
the experience was fast and great
the experience was fast and great. Trish got me exactly what i am looking for in a timely manner. cancelled the ones i dont need and quickly ship the ones i need. Thank you for all her helps.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience! We understand that needs can change, and we’re glad that Trish was able to assist you with those changes to ensure you received exactly what you needed. We will be sure to pass along your appreciation to her.
Always fast service
Always fast service Czarmaine assisted me today she was exceptionally great
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for acknowledging Czarmaine's assistance! We're glad she could support you and maintain the fast, reliable service you've come to expect from our team.
Great customer/technical service
I was having trouble making some changes on the app and got connected with their customer service.
Trish responded almost immediately and was very helpful in getting me the information I needed to solve my problem.
Also the tracker I have and the app are working wonderfully
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We are happy to hear that Trish was able to assist you quickly with the changes you needed in the app. We’re glad that everything is now functioning smoothly and that you are satisfied with both the tracker and the app. We will make sure to pass along your appreciation to her.
I was assisted by Marvin who answered…
I was assisted by Marvin who answered all of my questions. He did so in a very professional manner and he was very knowledgeable in his product.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We're glad to hear Mervin was able to assist you and answer all your questions professionally. We'll be sure to pass along your kind words. We're here if you need any further assistance.
I love how you can track in real time…
I love how you can track in real time and see what time they stoped and you can make boundaries and see what time they entered and even when they leave. You can even hid the tracker under your car and it won’t be detected by any or so app or device, thank you brick housing security!
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
We're glad to hear that you're finding the tracking features valuable, particularly the real-time monitoring and the notifications you receive when vehicles enter or leave designated areas. It is important to us that you feel informed and confident in your tracking. Thank you for choosing us and for sharing your experience!
I'm sure their GPS services are great…
I'm sure their GPS services are great if you're made of money, but if you buy one of their GPS tracking online, you're basically forced on one of their monthly or yearly plans, you'll buy a GPS offline with the intention of paying $20-40, and if you decline to sign up for their $400 a month plan they swindle you out of $81 a month.. until you force them to cancel your membership..
I wouldn't know how good the GPS tracking devices because I never got to use it for its intended purposes because of dealing with their hidden predatory business practices.
They won't give you a return address either they'll b******* you and b******* you until you've run out of time to return your device to them..
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Aaron, please check your email and voicemail. Our customer service team has been trying to reach you, and we have a full refund ready for you as soon as you confirm that you’d like to send the device back.
I’m sorry for the frustration here. I realize that with the hardware on sale this month at such a low price, you may not have read every detail on the page before purchasing.
Real-time GPS trackers do require an active cellular and cloud software service in order to provide live location data, and that service plan requirement is disclosed in multiple places during the purchase process, including on the product page, in the cart, and again at checkout when selecting a plan.
That said, we do not want you to feel stuck with a product or service you did not intend to buy.
Please reply to our customer service team, and we’ll take care of the full refund for both the hardware and the service fee.
If you still need a real-time GPS tracker, we’d also be happy to help you choose the right plan and make sure you get the level of service and support you expected from us.
-Todd
Founder & CEO
BrickHouse GPS
Reliable and great customer service!
Reliable and great customer service! "Czarmaine" is the agent who assisted me. Thanks for the quick and speedy assistance
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you! We’re pleased to hear that you received prompt and helpful support from Czarmaine and that you are satisfied with our service overall. We appreciate your trust and are always available whenever you need assistance.
Long time customer
Long time customer. Hardware and software have been robust and reliable. And help today with a small request was efficiently and quickly provided by Czarmaine. Highly recommended!
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for being a long-time customer! We're glad to hear the hardware and software have been reliable for you, and that Czarmaine was able to quickly help with your request. We appreciate your recommendation and continued support.
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