best bonsai company i could buy from im always draw to there tiktok lives as they are fun and engaging and its made to feel like a community they are always helpful when it comes to questions. Deliver... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Mega happy with my Fukien Tea Bonsai tree and starter kit! It arrived so well packaged and looked so healthy. It is thriving and flowering weekly at the moment. The starter kit is really helpful too a... Näytä lisää
Yritys on vastannut
My Internet was down ,so I ordered by phone. Spoke to an efficient and polite lady. My order was dispatched that day , and I received it the following day. Highly recommend this company.
Yritys on vastannut
Got back to my questions really quickly before I made a purchase. I ordered with a selected day & date preference. The tree arrived on said day, in great packaging, perfect condition from a courier... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Bonsai Direct is a specialist bonsai nursery and the UK’s leading seller of bonsai gifts, offering unique and meaningful presents for all occasions—from birthdays and anniversaries to Christmas and other special celebrations. Unlike mass-produced plants, each bonsai at Bonsai Direct is lovingly nurtured and trained by skilled bonsai professionals, ensuring that every tree is unique, healthy, and full of character. Customers can choose from a wide range of indoor and outdoor bonsai, including beginner-friendly varieties as well as impressive, mature specimens for collectors. Alongside trees, Bonsai Direct provides everything needed for bonsai care—pots, tools, soils, and fertilisers—making it a one-stop destination for enthusiasts and gift buyers alike. Every bonsai is securely packaged for safe arrival and comes with a printed care guide, so even beginners can feel confident in caring for their tree. With free next working day delivery to most UK addresses, plus the option to select a preferred delivery date or weekend delivery, Bonsai Direct makes gifting simple and stress-free. Renowned for expertise, quality, and friendly service, Bonsai Direct has earned its reputation as the go-to destination for bonsai lovers and the number one choice for thoughtful, lasting gifts.
Yhteystiedot
Upcott Barns, Lapford, EX17 6NG, Morchard Bishop, Yhdistynyt kuningaskunta
- 07860 165086
- info@bonsaidirect.co.uk
- www.bonsaidirect.co.uk
4,8
Erinomainen
323 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Chinese Sweet Plum
I ordered the wrong tree as I didn't read the description properly however, when I contacted the team, they were very understanding and recommended a suitable replacement. The tree they sent is amazing. 5 Star service.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much, Paul! You have brightened our day. We’re delighted we could help you find the right bonsai and that you’re so pleased with your Chinese Sweet Plum. It’s wonderful to hear that your new tree has impressed you! Thank you for your kind words and 5 stars – we hope you enjoy your beautiful bonsai for many years to come. 🌳😊
Veracity.
First of all it important to know that what you see and order is exactly what you get.The delivery time is very fast and the packaging very clever.Cultivation hints and tips are clear and following them results in owning a stunning bonsai.My Chinese elm is already showing new growth and I am saving my pennies to order one of the more challenging trees.I am one happy bunny.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much, David, for such a fantastic review! We’re delighted that you’re so pleased with your Chinese Elm and that it is already rewarding you with lovely new growth. It’s also wonderful to hear that you found our packaging, speedy delivery and care advice helpful. We love individually photographing our bonsai so you can choose the exact tree that catches your eye. We hope you enjoy watching it develop, and we’ll look forward to helping you choose that more challenging bonsai when the time comes! 😊🌳
A great purchase! 👌🏾
I'm very pleased with my purchase and will be going back for more Bonsai trees in the near future for my indoor display. They arrived the day after I purchased them; well and securely packed.
It's good to know that I now have a reliable go to for my Bonsai trees.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much for your wonderful review, Janet! We’re delighted to hear how pleased you are with your new bonsai and that they arrived quickly and safely. It means a great deal to know that Bonsai Direct is now your go-to for bonsai trees! 😊 We hope they look fantastic in your indoor display and look forward to helping you add to your collection in the future. 🌿
The Bonsai Direct Team
Brilliant service well packaged plants…
Brilliant service well packaged plants arrived in great condition
Very pleased with my purchase will definitely use again
Regards js graves
9. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much, Mr JS Graves. We’re delighted to hear your plants arrived safely, well packaged and in great condition. It’s wonderful to know you’re so pleased with your purchase, and we really appreciate you choosing Bonsai Direct. We look forward to welcoming you back again! 🌳💚
Recieved in good condition.fast…
Recieved in good condition.fast delivery.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much, Stephen. We’re really pleased to hear your order arrived quickly and in great condition. Thank you for choosing Bonsai Direct, and we hope you enjoy your new bonsai! 🌳💚
Delivered on time as gift for friends…
Delivered on time as gift for friends birthday
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much, Joel. We’re delighted to hear your order arrived safely and on time for your friend’s birthday. We hope they absolutely loved their bonsai and enjoyed receiving such a special living gift. Thank you for choosing Bonsai Direct! 🌳💚
Very good service order arrived safely…
Very good service order arrived safely and on time have used this company before and wil definitely use again and would recommend it to anyone
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi Tony,
Thank you so much for your wonderful 5-star review and for choosing Bonsai Direct once again.
We're delighted to hear your order arrived safely, on time and that you've enjoyed your experiences with us enough to return. There really is no greater compliment than a returning customer, and we're especially grateful that you'd recommend us to others.
We hope you enjoy your latest purchase, and we look forward to helping you with your bonsai journey again in the future.
Kind regards,
The Bonsai Direct Team
The information given on the website…
The information given on the website was useful and allowed me to chose the correct item to suit a difficult setting for me.
The item is unique and appears well made.
The glazing is very bespoke but I get that this could be part of the process
The item was well packaged and a useful unexpected suprise to find there was gauze for blocking the large wrap holes, bonsai tying wire, repotting soil and a clear instruction on the process.
The item was also delivered when promised.
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much for your wonderful 5-star review. We're delighted to hear the information on our website helped you choose the right pot for your project.
It's also great to know you were pleased with the quality, unique glaze and careful packaging. We always like to include a few useful extras, so we're especially pleased that the mesh, bonsai wire, repotting soil and step-by-step instructions were a welcome surprise and helped make your repotting easier.
Thank you again for your kind comments and support. We hope your bonsai settles happily into its new pot, and we look forward to helping you again in the future.
Kind regards,
The Bonsai Direct Team
Cascade bonsai pot
I ordered a Cascade bonsai pot in sparkly bronze, and I also asked for a bit more detail about the wire length and other specifications. I sent that over in a message.
To my delight, it arrived today with everything I requested! 👍🏻
The attention to detail, presentation and professional attitude of everyone at Bonsai Direct are truly commendable. I’ll definitely keep buying from them for all my bonsai needs.
Thank you.
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi Anthony,
Thank you so much for your fantastic 5-star review. We're delighted to hear your sparkly bronze cascade bonsai pot arrived exactly as you requested and that we were able to provide the additional information you needed before ordering.
Attention to detail is something we take great pride in, so it's wonderful to know you appreciated both the presentation and the service you received. Your kind words about our team really mean a lot to us.
Thank you again for choosing Bonsai Direct. We look forward to helping you with your bonsai journey and supplying more trees, pots and accessories for many years to come.
Kind regards,
The Bonsai Direct Team
Arrived very quick free postage too…
Arrived very quick free postage too well made and ideal for watering my bonsai. L
Ordering another for putting bonsai feed in
Fantastic product
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi Graham
Thank you so much for your fantastic review. We're delighted to hear your bonsai watering can arrived so quickly and that you're pleased with its quality. It's wonderful to know it's proving ideal for watering your bonsai.
We're especially pleased to hear you're ordering another one to use for your bonsai feed. Having a separate watering can for fertiliser is a great idea and makes feeding quick, easy and consistent.
Thank you again for your support. We hope your bonsai continue to thrive, and we look forward to serving you again soon.
Kind regards,
The Bonsai Direct Team
Well packaged and delivered with care
Well packaged and delivered with care . Can’t really fault.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi Jim,
Thank you so much for your lovely review. We're delighted to hear your bonsai arrived well packaged and delivered with care. Our team puts a great deal of effort into preparing every order so it reaches our customers safely and in excellent condition, so it's wonderful to know we got it right.
We really appreciate your support and hope you enjoy your bonsai for many years to come. We look forward to welcoming you back to Bonsai Direct again in the future.
Kind regards,
The Bonsai Direct Team
Great product.
Great product.
Well packaged.
Speedy delivery.
Good price.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi Janette,
Thank you so much for your wonderful review!
We're delighted to hear you were pleased with your purchase, as well as the careful packaging, speedy delivery and value for money. It's always our aim to ensure every bonsai arrives safely and in excellent condition.
We really appreciate your support.
Best wishes,
Bonsai Direct🌿
I received Chinese Elm very quickly
I received Chinese Elm very quickly. It was a high quality product and at a reasonably price.
The website is a professional design and contains a good range of products. I received updates at every stage of the process.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much for your wonderful review, Steven!
We're delighted to hear you were pleased with your Chinese Elm and that it arrived so quickly. It's fantastic to know you found the bonsai to be high quality and good value for money.
We're also really pleased that you enjoyed using our website and found the order updates helpful throughout the process. We work hard to make buying a bonsai as straightforward and enjoyable as possible.
Thank you again for your kind words. We hope you enjoy your Chinese Elm for many years to come!
Best wishes,
Bonsai Direct🌿
Perfect
I was apprehensive about ordering trees online, but very impressed with the care that went in to packing them and the quality of the trees I received. Already showing new growth in a couple of days! Will definitely use again!
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much for your wonderful review!
We're delighted to hear we exceeded your expectations. We understand that ordering living trees online can feel a little daunting, so it's fantastic to know you were impressed with both the quality of your bonsai and the care we take when packing them.
It's especially lovely to hear they're already showing new growth after just a couple of days, a great sign that they're settling in well.
Thank you again for your kind words. We look forward to welcoming you back in the future and are always here if you need any bonsai advice.
Best wishes,
Bonsai Direct🌿
Great service
Great service, very quick delivery.
Beautiful bonsai tree hopefully will be a much loved bonsai and flourish!
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much for your lovely review!
We're delighted to hear you were pleased with our service, the speedy delivery and, of course, your new bonsai. We hope it brings you many years of enjoyment and flourishes in its new home.
If you ever have any questions or need care advice along the way, our team is always here to help🌿
Best wishes,
Bonsai Direct.
Excellent quality and service.
Website was easy to use with a stunning range of Bonsai and accessories to choose from. Next day delivery was great and everything packed so well. My Bonsai arrived in great condition exactly as I chose from the photo showed. Really pleased with it and so much advice and after care information. Will be buying again.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Hi John,
Thank you so much for your wonderful review. We're delighted to hear that you found our website easy to use and enjoyed browsing our range of bonsai trees and accessories.
It's fantastic to know your bonsai arrived the very next day, safely packaged, and exactly as shown in the photographs. We individually photograph our premium bonsai, so it's great to hear that this helped you choose the perfect tree with confidence.
We're also pleased that you found our care guide and aftercare advice helpful. We hope your new bonsai brings you many years of enjoyment, and we look forward to welcoming you back when you're ready to add another tree to your collection.
Happy bonsai growing!
The Bonsai Direct Team
Absolute brilliant service right on…
Absolute brilliant service right on time and the two trees I bought were beautiful. Can’t wait to buy more to add the my new collection
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much for your fantastic review, Andrew!
We're delighted to hear your two bonsai arrived right on time and that you were so pleased with them. Knowing they're the start of a new collection makes it even more special!
We look forward to helping your collection grow and hope to welcome you back again soon. If you ever need any advice as your bonsai journey continues, we're always here to help.
Best wishes,
Bonsai Direct.
Brilliant service
Brilliant service. Really happy with my bonsai tree.
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your wonderful review, Geoff!
We're so pleased to hear you're happy with your new bonsai and that you found our service brilliant. Comments like yours mean a great deal to our family-run nursery and let us know we're doing things right.
We hope you enjoy watching your bonsai develop for many years to come, and if you ever need any advice, we're always here to help.
Best wishes,
Bonsai Direct🌿
Ordered the beginner kit and came the…
Ordered the beginner kit with Chinese elm and came the next day. Very happy with the gift. The tree was as described; all tools were available.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you for your lovely review, Mira!
We're delighted to hear your Chinese Elm beginner's kit arrived the very next day and that you were pleased with everything included. It's great to know that the bonsai was exactly as described and that all the tools met your expectations.
We hope you enjoy the rewarding journey of caring for your new bonsai, and if you ever need any advice, our team is always happy to help.
Best wishes,
Bonsai Direct 🌿
Happy Oak Sapling!
I recently ordered a bonsai oak sapling, despite the hot weather, it arrived on time and in good condition.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bonsai Direct
Thank you so much, Mae, for your lovely review!
We're delighted your Oak sapling arrived safely and in great condition, especially during the recent hot weather. We take great care with our packaging to help every bonsai travel well, so it's wonderful to hear yours arrived happy and healthy.
We hope you enjoy watching your little oak grow and develop over the years. Thank you for choosing Bonsai Direct! 🌳
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