Gentlemen running the store waited for a few minutes for me to arrive to purchase a welding helmet, before closing, and helped me decide on the one to buy. Thank you to them.This was friday evening j... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordering 1x Industrial gas, 1x Special gas, the Industrial product arrived next day (no actual rush needed) whereas the Special gas, for which there is an urgent need, still shows as "awaiting schedul... Näytä lisää
Truly useless customer service Initially, set up account, they need a certificate from me which I have emailed to about 5 different address as advised by Customer Svs. All bounce back no longer in u... Näytä lisää
Yritys on vastannut
There was some little issues. The website isn’t very intuitive and but after a phone conversation with Martin he sorted everything out. I couldn’t order my first bottles online and couldn’t get my 50%... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Teollisuuskaasun toimittaja
- ja myös
- Heliumkaasun toimittaja
- Hitsauskaasun toimittaja
- Kaasupullotoimittaja
- Kaasuyhtiö
Tietoja yrityksestä BOC Gases
Yrityksen kirjoittama
BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.
Reliability. Guaranteed.Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.
Range. Unrivalled.We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.
Safety. First.Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.
Quality. Assured.We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.
Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.
BOC help centreYhteystiedot
Forge, 43 Church Street West, GU21 6HT, Woking, Yhdistynyt kuningaskunta
- feedbackteam@boc.com
- www.boconline.co.uk
3,9
Hyvä
617 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Michelle was very helpful and ensured I…
Michelle was very helpful and ensured I got decent prices
Really easy to set up account
31. heinäkuuta 2025
Vastaus yritykseltä BOC Gases
Good morning Lee,
Many thanks for your feedback. Your comments are appreciated and I am pleased to hear you had such a positive experience.
Kind Regards,
Lisa.
BOC Customer Service Team.
Always fast and reliable service
29. heinäkuuta 2025
Vastaus yritykseltä BOC Gases
Good Morning Pauline,
Thank you for taking the time to leave a review. I am delighted your experience was a positive one.
Kind regards,
Lisa.
BOC Customer Service Team.
1st timer
As someone new to BOC I can say my experience was 1st class.
Mark in the Exeter depot was knowledgeable and helpful, a go to sort of guy. Many thanks.
2. elokuuta 2025
Vastaus yritykseltä BOC Gases
Good morning Alan,
Lovely to hear you had such a positive experience. Your comments are greatly appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.
To check helium is in stock before going which it has been the 3 times I’ve have been
Helpful staff
1. elokuuta 2025
Vastaus yritykseltä BOC Gases
Good morning Anne, many thanks for taking the time to leave feedback. Your comments are appreciated and I'm pleased to hear you had a positive experience.
Best Regards
BOC Customer Services
Vastaus yritykseltä BOC Gases
Good morning Adam, great to hear you had such a positive experience. Your comments are greatly appreciated.
Best Regards
BOC Customer Services
Always friendly service from the Depot…
Always friendly service from the Depot in Leith Edinburgh, who are ready to give a hand at any time
4. elokuuta 2025
Vastaus yritykseltä BOC Gases
Many thanks for your feedback Alan. Your comments are greatly appreciated.
Best Regards
BOC Customer Services
The problem I had was a mix up when…
The problem I had was a mix up when setting up my account but it got sorted after a couple of phone calls but it is working ok now so I am happy with BOC GAS now .
11. huhtikuuta 2025
Vastaus yritykseltä BOC Gases
Good afternoon Alan, I'm glad to hear the initial issue has been addressed and is working correctly. I appreciate you taking the time to leave your feedback.
Best Regards
BOC Customer Services
Same old hassle with accounts charging…
Problem sorted by customer service
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BOC Gases
Good morning and thank you for taking the time to leave your feedback. I am sorry to hear the service experienced fell below the standards expected. I can see that your query has already been logged and is with our queries team for investigation and resolution
Best Regards
BOC Customer Services
Lee at the BOC brimsdown was excellent
Lee at the BOC brimsdown was excellent, made the whole experience very easy! Thanks Lee!
25. heinäkuuta 2025
Vastaus yritykseltä BOC Gases
Good morning,
many thanks for leaving such positive feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services
Vastaus yritykseltä BOC Gases
Good afternoon Cameron, many thanks for your positive feedback. Your comments are appreciated.
Best Regards
BOC Customer Services
First Order
After initial problems with login my overall experience was great and the individual I spoke with was very helpful and easy to deal with.
20. heinäkuuta 2025
Vastaus yritykseltä BOC Gases
Good afternoon,
many thanks for taking the time to leave feedback. I'm pleased to hear your over all experience was a positive one after the initial issues had been resolved.
Best Regards
BOC Customer Services
Very helpful staff.
23. heinäkuuta 2025
Vastaus yritykseltä BOC Gases
Good morning Ian, many thanks for your feedback. Your comments are appreciated and I am pleased to hear you had such a positive experience.
Best Regards
BOC Customer Services
The worst management and customer…
The worst management and customer service I've experienced.
Glad I've gone to coregas
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä BOC Gases
Hi Jamie,
Thank you for your review, I am sorry to hear that you have not had a great experience. I have requested that Trustpilot reach out to you to provide some further details so I am able to identify your account.
Kind regards,
Lisa.
BOC Customer Service Team.
Vastaus yritykseltä BOC Gases
Hi Alfie,
Thank you for your review. I am delighted to hear you are happy with the service provided.
Kind regards,
Lisa.
BOC Customer Service Team.
Vastaus yritykseltä BOC Gases
Good morning Paul, many thanks for the positive feedback, your comments are appreciated.
Best Regards
BOC Customer Services
Although I only use my equipment on a…
Although I only use my equipment on a very low basis the quality of service I have received is excellent be it from the shop that supplies the gas etc to the guys and girls in the office that send the invoice etc nothing is to much trouble 5*
8. heinäkuuta 2025
Vastaus yritykseltä BOC Gases
Good Morning Mr Reynolds, your comments are very much appreciated, I am very pleased to hear your experiences are such positive ones.
Best Regards
BOC Customer Services
Vastaus yritykseltä BOC Gases
Morning Ian, thank you for your feedback. It is very satisfying to hear you have had prompt and easy service.
Best Regards
BOC Customer Services
Hello there. I was new to test with nitrogen gas to look for leaks on custom made equipment.
Hello there.
I was new to testing with nitrogen gas and looking for leaks under pressure on custom made equipment.
Its the customer facing foot soldiers that make all the difference..and my contacts both in Wales and up North was fantastic....straight to the point...this is what and how you need...and set me up an account and a gave a good deal.
Since set up 3 additional customers with the same systems so good job all around.
My experience has been very good...
5. toukokuuta 2025
Vastaus yritykseltä BOC Gases
Good morning Peter, thank you for your comprehensive feedback. Your feedback is appreciated and it is very satisfying to hear you have had such positive experiences.
Best Regards
BOC Customer Services
Vastaus yritykseltä BOC Gases
Hi Bernie, many thanks for your comments. I am pleased your experience was a positive one.
Best Regards
BOC Customer Services
Vastaus yritykseltä BOC Gases
Morning Ronald, I'm happy to hear you had such a positive experience and I appreciate you taking the time to leave your feedback.
Best Regards
BOC Customer Services
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