New to mountain biking and did so much research. I was able to compare bikes and fitment all right here on BikeExchange. I chose the Norco Charger A2 size small for its equipment, upgradability, and... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,ha... Näytä lisää
The bike on Bike Exchange was listed as “new, in box, with full warranty”. The actual bike was a previous rental bike from a shop in Florida. The only reason this is not one star is because the bike... Näytä lisää
Yritys on vastannut
I looked for a particular bike on sale The only one available in my size was offered by bike exchange from a bike shop in Utah; they arranged the shipping I sent the money and the whole process was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä BikeExchange
Yrityksen kirjoittama
At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.
Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.
Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.
We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.
Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.
Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.Yhteystiedot
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- info@bikeexchange.com
- www.bikeexchange.com
Shop the best deals on BikeExchange
4,2
Hyvä
151 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Wouldn’t recommend
Wouldn’t recommend. Slow shipping with no communication. Better experiences at other retails.
17. elokuuta 2025
Vastaus yritykseltä BikeExchange
Hey Brian, thank you for your recent order and candid feedback. After looking into your transaction, it appears that your order was delivered 11 days after your purchase, which does fall into our 3-10 business day shipping estimate that we advertise on our site. We always strive to have our sellers aim for the shorter end of that range, but sometimes delays occur, and for that we apologize.
Communication was perfect
Communication was perfect, speedy reply. They answered my questions perfectly. Concerned about a price of something. They handled it with precision. I would absolutely buy a bike from them if the opportunity arises
28. elokuuta 2025
Great price for a first E MTB
26. elokuuta 2025
Box came severely damaged
Box came severely damaged, rear tire is not holding air and the screw snapped off. Not happy with this purchase.
10. elokuuta 2025
Vastaus yritykseltä BikeExchange
We're truly sorry to hear about the condition your order arrived in and the issues you've experienced with the bike. This is certainly not the experience we want for our customers, and we understand your frustration.
We always encourage customers to reach out to us directly so we can resolve any problems as quickly as possible and we would have welcomed the opportunity to help you right away. That said, we're here now and ready to make things right.
Please contact our customer support team at info@bikeexchange.com, and we’ll work with you to address the damage and get this resolved as soon as possible.
Great customer service
Great customer service. When an online order would not process they were able to provide just the advice I needed.
19. elokuuta 2025
Great experience and quick shipping
Great experience and quick shipping! Bike came assembled and was just an overall smooth process.
11. elokuuta 2025
That's what she said
It was simple to order. Received it within a week and a half which was awesome. It was packaged great and easy to assemble. All around a banging experience boys. Thank you
4. elokuuta 2025
Follow up to my previous post: “still no bike”
Follow up to my previous situation. While I never did receive my new bike, Griffin at the Bike Exchange worked to make things right. Recognizing that most of the issue was the poor communication on the shipper’s (FedEx) part, he nonetheless offered several possible solutions including offering full refund of the purchase. While I missed out on key events this summer on my new bike, the apology was sincere and the solution was fair.
8. elokuuta 2025
Oma-aloitteinen arvostelu
Easy and straightforward to complete.
10. elokuuta 2025
Batch Bike Urban model
Located this bike for 50% off compared to several other online retailers. It was received quickly with no damage, and assembly was quick. Saved me several hundred dollars. Would definitely consider using BikeExchange again. It would be great if they offered free shipping.
1. elokuuta 2025
Vastaus yritykseltä BikeExchange
Great to hear, thanks for the review! Enjoy your new ride!
Still waiting on the bike I ordered.
1. heinäkuuta 2025
Vastaus yritykseltä BikeExchange
Hey Ron, thank you for your purchase. It looks like your bike was shipped out on Wednesday, July 23rd. On Monday, July 28th, FedEx attempted to deliver your bike but you were not home to sign for your package. It appears they have attempted to deliver your bike every day this week and have not been able to reach you for a signature. Due to the high-value nature of our products, we require signatures on deliveries to avoid theft.
This review is the first we have heard of your displeasure with this order—if you would like further assistance with your purchase, I would encourage you to reach out to us directly at info@bikeexchange.com and we would be happy to help.
Excellent communication
Excellent communication. Transaction was seamless. Staff responded to my questions. Highly recommend Bike Exchange to any person shopping for a bike and a great deal
18. heinäkuuta 2025
Vastaus yritykseltä BikeExchange
Thanks for the positive feedback, we are glad to have been of assistance! Enjoy your new bike!
email from shop owner with video…
email from shop owner with video attachment thanking web shoppers made the experience more personal. Plus the bike is excellent!
24. heinäkuuta 2025
I spoke to a young man named Griffin
I spoke to a young man named Griffin, I told him that I was very hesitant in buying from Bike Exchange. Griffin did not get defensive, he took his time to assure me this was a legitimate company and he had worked there for some time. The only reason I bought was because of Griffin. You have an exceptional employee in him. Thank you, Steven J. Fort Worth, Texas.
22. heinäkuuta 2025
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.