New to mountain biking and did so much research. I was able to compare bikes and fitment all right here on BikeExchange. I chose the Norco Charger A2 size small for its equipment, upgradability, and... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,ha... Näytä lisää
The bike on Bike Exchange was listed as “new, in box, with full warranty”. The actual bike was a previous rental bike from a shop in Florida. The only reason this is not one star is because the bike... Näytä lisää
Yritys on vastannut
I looked for a particular bike on sale The only one available in my size was offered by bike exchange from a bike shop in Utah; they arranged the shipping I sent the money and the whole process was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä BikeExchange
Yrityksen kirjoittama
At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.
Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.
Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.
We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.
Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.
Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.Yhteystiedot
829 Riverside Dr., 28801, Asheville, Yhdysvallat
- 949-344-2444
- info@bikeexchange.com
- www.bikeexchange.com
Shop the best deals on BikeExchange
4,2
Hyvä
151 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä BikeExchange
Yay! We're glad everything was easy!
Great experience!
20. lokakuuta 2026
Vastaus yritykseltä BikeExchange
Happy to hear it! Enjoy your new bike!
out of stock
You state every bike one your website is in stock. You don't have any stock. You send the purchase to a company in Florida, in my case, that hasn't had that bike in stock in a long time. I will never purchase from your site again. I have told all my biking friends about this experiance with your company so they don't need to go through what I did.
18. lokakuuta 2026
Vastaus yritykseltä BikeExchange
We’re sorry that the bike you ordered was not in stock with the seller and that your order had to be cancelled and refunded.
BikeExchange is an online marketplace that connects customers with independent retailers nationwide. Our platform gives small businesses the opportunity to increase their visibility and sell bikes to a wider audience.
Our platform syncs with retailers’ inventory systems to display available bikes online. While we work hard to ensure that listings are accurate and up to date, discrepancies can occasionally occur.
We hope you and your biking friends will consider giving us another chance. We’re continually adding new retailers, bikes, and deals to provide customers with more options.
My bike purchase through BikeExchange…
My bike purchase through BikeExchange couldn’t have been any easier. Brendon led me through the purchase and payment processes. Thanks!
14. lokakuuta 2026
Vastaus yritykseltä BikeExchange
Happy to help any time! Enjoy the new bike!
Product Not As Listed On BE
The bike on Bike Exchange was listed as “new, in box, with full warranty”. The actual bike was a previous rental bike from a shop in Florida. The only reason this is not one star is because the bike shop was very professional and understanding, and the whole cancellation went smooth.
16. lokakuuta 2026
Vastaus yritykseltä BikeExchange
We sincerely apologize for the inconvenience. Unfortunately, this bike should not have been listed on the BikeExchange marketplace. We instruct all sellers to list only brand-new bikes, but this bike was incorrectly categorized as new.
As an online marketplace, BikeExchange syncs inventory and publishes listings on behalf of independent bike shops nationwide. We’re glad the discrepancy in the bike’s condition was identified and that we were able to issue a refund.
We hope this experience doesn’t discourage you from shopping with BikeExchange in the future. If there’s anything we can do to assist with a future purchase, we’d be happy to help!
Ghost stock issues
Unfortunately, both, BikeExchange and the bike shop showed a bike as available and it took several days to come and say it was no longer available.
9. lokakuuta 2026
Vastaus yritykseltä BikeExchange
We sincerely apologize for the inconvenience. At BikeExchange, we do our best to monitor and maintain the most accurate inventory possible. However, occasionally, there is a discrepancy in the sellers inventory which gets reflected on our end.
We’re very sorry that the bike you were interested in was unavailable. As soon as we became aware of the issue, we processed a refund for your purchase.
Thank you for your understanding. Please don’t hesitate to reach out if there’s anything else we can help you with in the future!
Vastaus yritykseltä BikeExchange
We're happy to help and enjoy the new bike!
Vastaus yritykseltä BikeExchange
Happy to hear it! Enjoy the new bike!
Stellar service …
I looked for a particular bike on sale The only one available in my size was offered by bike exchange from a bike shop in Utah; they arranged the shipping I sent the money and the whole process was seamless and excellent; the bike arrived today. It took me exactly 7 days from the order to the arrival and pick up of the bike.
23. syyskuuta 2026
Vastaus yritykseltä BikeExchange
Yay! We're glad we could make it happen for you. Enjoy the new bike!
1st bike in about 40 years
New to mountain biking and did so much research. I was able to compare bikes and fitment all right here on BikeExchange. I chose the Norco Charger A2 size small for its equipment, upgradability, and price. My bike came from Ski Valley Bike, Board, Ski and Skate.
Luckily they repackaged it very well with extra cardboard wrapped and taped to protect my investment. Because someone at UPS on the other hand could care less. I only had one good scrape on the end of a crank arm. Not a bid deal because that gonna happen while riding. Minor assembly was required and I am riding now. Thank you BikeExchange for making this possible.
21. syyskuuta 2026
Vastaus yritykseltä BikeExchange
Welcome to mountain biking! We have a feeling you'll love it!
Vastaus yritykseltä BikeExchange
Love a good looking bike. Enjoy!
GREAT EXPERIENCE
Had exactly what I wanted and super fast delivery!!! Customer service is speedy also!!!
17. syyskuuta 2026
Vastaus yritykseltä BikeExchange
Happy we had what you were looking for!
Easy to search bikes and purchase.
23. syyskuuta 2026
Vastaus yritykseltä BikeExchange
We like it when things are easy!
The bike arrived within a few days
The bike arrived within a few days, and it was very well packaged.
12. syyskuuta 2026
Vastaus yritykseltä BikeExchange
We're happy all went according to plan! Enjoy the bike!
Vastaus yritykseltä BikeExchange
Yay!!!
Didn’t receive bike for eight days…
Didn’t receive bike for eight days after placing order, but I understand because it was the Labor Day weekend. Bike was exactly what I ordered and is a very nice bike. Very happy with the transaction.
8. syyskuuta 2026
Vastaus yritykseltä BikeExchange
We're sorry for the delay in shipping due to the holiday weekend but we're very happy to hear everything else was exactly what you expected. Thank you and enjoy the bike!
Very detailed and informative....thank you
Very cool to work with...great follow up...answered all questions...great price...and it's great I can go to the location and pick up the bike...thank you again 😀
14. syyskuuta 2026
Vastaus yritykseltä BikeExchange
You're very cool to work with! Thanks for the order and enjoy the new bike!
Everything was perfect except an error…
Everything was perfect except an error in the tracking number. Highly recommend.
6. syyskuuta 2026
Vastaus yritykseltä BikeExchange
Sorry for the typo in the tracking number but happy to hear everything else went well! Enjoy the bike!
Great Experience, 5/5 Stars!
Brendon at Bike Exchange was a huge help. Super responsive and gave me some helpful advice about sizing.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BikeExchange
Hi! Brendon here! Always happy to help and I hope you're enjoying the bike. Thanks for the positive review!
Buyer beware
Buyer beware! This company does not actually have the bike. They are basically a middleman. I was looking for a specific bike and found two suppliers. I went ahead and purchased the bike through bike exchange. A few days later, I was notified that the bike was no longer available. Unfortunately, at this point, my other option was now gone as well. So now I am just out of luck. So just be aware bike exchange does not really control the stock. It may not have the up-to-date information on availability. In many cases, this may not be an issue, but if you’re purchasing something that is low on availability, you could end up losing out. Better off buying directly from a retailer that is selling the product that you are looking for.
4. syyskuuta 2026
Vastaus yritykseltä BikeExchange
We’re sorry that your order was cancelled and refunded, and we understand how frustrating it must have been to miss out on the bike you were looking for.
BikeExchange is an online marketplace that connects customers with independent bike shops nationwide. Our service gives retailers an opportunity to expand their online presence without having to manage a full e-commerce store.
We integrate our online inventory with each seller’s point-of-sale system and do our best to keep inventory levels as accurate and up to date as possible. However, inventory synchronization occurs once a day, so occasionally a bike may sell in a store before that sale is reflected online. While this is rare, when it does happen, we work to notify the customer as soon as we become aware of the issue.
We’re sorry that this happened with the particular bike you wanted. We hope you’ll continue checking back, as new sellers are always joining BikeExchange and new bikes and deals are added regularly.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.