We worked with Chris Burton in the Polaris location. He was extremely knowledgeable and helpful. We needed 3 new kitchen appliances, and he helped us select the right ones to meet our needs. He also w... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Our experience at Big Sandy’s in Dublin OH was great. Our salesman was Scott Ang he guided us through our mattress buying decision. Scott was very knowledgeable and explained the different types of m... Näytä lisää
Yritys on vastannut
MIcrowave JVM6175EKES was indicated "in stock at regional distributor" I ordered, my credit card was charged, and then 6 WEEKS later, was told they never ordered the microwave because it is "not stoc... Näytä lisää
Yritys on vastannut
I truly like Big Sandy, but I purchased a refrigerator from them and picked it up on 9/19, only for the freezer to stop working on 10/3. Unfortunately, they can’t get a technician out until 10/12,... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value. Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget. For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades. What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life. At Big Sandy Superstore, better living is always within reach.
Yhteystiedot
3,7
Keskitasoinen
646 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Big Sandy Superstore
Hi Valerie! I am happy to hear you had a great experience with us and we look forward to seeing you again soon. Thanks!
Vastaus yritykseltä Big Sandy Superstore
Hi PWhite! We are happy to hear Sindy was so patient and wonderful and we hope to see you again soon. Thanks!
They said they would keep me updated on…
They said they would keep me updated on my special order purchase and I have not heard from them since I ordered my furniture and I feel that this review is not a fare review because I haven't received my furniture yet, when I receive my furniture I would like to give my honest review.
5. elokuuta 2026
Vastaus yritykseltä Big Sandy Superstore
This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
I received the chair with a small hole…
I received the chair with a small hole in seat then was given the run around and delivery drivers need to do better not drop furniture from truck or smell like a pot factory or like the just lit one up before walking in
4. elokuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Mary! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
All of the staff were very helpful and…
All of the staff were very helpful and friendly. Delivery team was great and you do a great job on communication for delivery.
2. elokuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Jeremy! We are happy to hear that the staff was so friendly and helpful and that your delivery went so well. We look forward to seeing you again soon! Thanks!
Delivery guys were quick ,efficient
Delivery guys were quick ,efficient, polite and very knowledgeable. Impressive!
2. elokuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Carol! We are happy to hear your delivery went so great and we look forward to seeing you again. Thanks!
Really enjoyed our salesman
Really enjoyed our salesman, Stephen, he listened when we said we knew what we wanted and didn't push! Our washer came in before we were expecting it. Only downfall was I texted to check on the order and found out it was in and waiting for us to pick up. I was not notified like I was told I would be. Nothing to serious, just a minor annoyance.
9. elokuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi MC! Sorry for the annoying you had with your pickup but we greatly appreciate your feedback and we are happy to hear Stephen was so helpful in picking out your washer. We hope to see you again soon. Thanks!
Delivery was as expected
Delivery was as expected. On time and friendly and efficient installers.
2. elokuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi DD! We are happy to hear your delivery and installations went well and we hope to see you again soon. Thanks!
No communication
No communication
Been 2 weeks still don’t know where order is. No tracking number
31. heinäkuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Alan! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
I had trouble paying for my purchase…
I had trouble paying for my purchase online and after it was finally processed they didn't order my products. I had to call to get it straightened out. Not satisfied at all.
7. elokuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi William! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
Vastaus yritykseltä Big Sandy Superstore
Hi and thank you for the great review! We are happy to hear that your sales professional was so helpful and that the delivery went great. We hope to see you again soon. Thanks!
The young men that delivered the…
The young men that delivered the refrigerator were great. They had to take the doors off and then put it back together. They were very nice and funny
The only pain was the Bot that sent us a link so we could watch where the delivery people were - it wasn’t working. If you got rid of the Bot and had a real person it would have been the best
30. heinäkuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Suzanne! We are happy to hear that your delivery went so well and we appreciate the feedback on the tracking link. We are sorry you had so much trouble with that but we hope to see you again soon. Thanks and have a wonderful day!
Products good, value priced, warranties, delivery and installation not so much
I thought the purchasing process was fine, except that I purchased the warranties and premium installation packages only to find out that to change the dryer door opening Big Sandy said it would be ANOTHER service call and a $99.99 fee! They said I should have asked about the door direction at the time I ordered the appliances. Do better Big Sandy.
30. heinäkuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Emily! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
Walked in knowing what I wanted
Walked in knowing what I wanted. Greg helped me decide exactly and got me setup and ready to go in no time. Fast, friendly and helpful.
6. elokuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Rick! We are glad to hear Greg was so helpful and we look forward to your next visit! Thanks!
Vastaus yritykseltä Big Sandy Superstore
Hi Tammy! We are happy to hear your delivery went so well and we hope to see you again soon. Thanks!
Good selection & Quick pick up
Big Sandy had a good selection to choose from in thier showroom. It only took a couple of days to get the item in stock to a local store that I could make a pick up.
25. heinäkuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Tyler! We are happy to hear you loved our selection of furniture so much and that we were able to get you your furniture so quickly. We look forward to seeing you again soon. Thanks!
Ordering was easy and reliable
Ordering was easy and reliable, quick delivery options, delivery went smooth, guys were polite respectful of property
25. heinäkuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Kimberly! Thank you for your feedback and we are happy to hear your delivery was so smooth. We look forward to seeing you again soon. Thanks!
They left our new furniture dirty and…
They left our new furniture dirty and discussing and not happy and might not ever shop there again
29. heinäkuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Bill! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
The sales representative Wayne was very…
The sales representative Wayne was very pleasant and helped me what I wanted in my new washer. No complaints. Very happy with my purchase.
22. heinäkuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Debra! We are happy to hear Wayne was so pleasant and we hope to see you again soon. Thanks!
Everyone was helpful.
29. heinäkuuta 2026
Vastaus yritykseltä Big Sandy Superstore
Hi Louis! We are happy to hear everyone was so helpful and we look forward to seeing you again soon. Thanks!
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