Sauna always crowded you cant enjoy group too loud . equipment on the gym is quite enough for your needs ,downstairs is brand new good one .space for stretching is too small good for 4 person only on... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia763 High Rd, E10 5AB Leyton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Friendly, helpful staff who immediately made us feel welcome on our first time visiting. We just came for a float and a chat(!) and the facilities were clean, well-maintained and varied. Great childre... Näytä lisää
Yritys on vastannut
Since my daughter has started swimming lessons, she has come so far from being petrified of getting into a pool. As she is neurodivergent this has helped her immensely with her confidence in herself a... Näytä lisää
Yritys on vastannut
How can Better go from 5* to 1* within days? The answer is simple the ridiculous music that instructors now have to use is worse than awful. So glad I’m PAYG and I can just stop attending. Ple... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Yhteystiedot
763 High Rd, E10 5AB, Leyton, Yhdistynyt kuningaskunta
4,0
Hyvä
120 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The toilets were the dirtiest toilets I…
The toilets were the dirtiest toilets I have seen. There was a used nappy in a changing room. Hair everywhere. So gross.
The staff where polite friendly and well informed at the desk and in classes
2. heinäkuuta 2025
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Conor,
Thank you for taking the time to leave a review. We are really sorry to hear about your experience with the cleanliness of the toilets and the changing room at the Leyton Leisure Centre. That is definitely not the standard we strive for, and we’ll be sure to pass along your feedback to our cleaning team to ensure this doesn’t happen again.
On a positive note, we’re glad to hear that our staff made a positive impression on you! We’ll continue to work hard to maintain the great customer service you mentioned, and we appreciate your constructive feedback. We hope to welcome you back soon for a much improved experience.
Warm regards,
Charmaine
I love friendly staff but there must be…
I love friendly staff but there must be more rules to not enter people to the swimming pool without taking a shower, and they shouldn’t allow people to swim without a swimming suit
7. kesäkuuta 2025
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Mery,
Thank you for your feedback!
We're glad to hear you appreciate our friendly staff at the Leyton Leisure Centre. We also take your concerns about pool hygiene seriously and will review our rules to ensure everyone follows proper showering and swimwear guidelines. Your input helps us improve the experience for all our guests!
Kind regards,
Charmaine
Nice swimming centre very nice staff :)
24. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Ejaz,
Thank you so much for your kind words!
We are very happy to hear you enjoyed our swimming centre and had a great experience with our staff at the Leyton Leisure Centre. We look forward to welcoming you back soon!
Kind regards,
Charmaine
Barre Fit
I’m writing in to say how the barre fit classes that are taught by Pauline are amazing. Since we have had barres in the classes it has really been truly a lovely experience. It has improved my posture and has given so much flexibility that is really helping in my other classes I attend. The instructor Pauline is brilliant at teaching the techniques and is very professional about it.
18. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Oumme,
Thanks for your review.
We are so delighted that you are enjoying Pauline's Barre Fit classes and it's great to hear what a great impact it has had on you!
Warm Regards
Hazal
Made for the community
I have attended Leyton Leisure Centre swimming pool. From the reception to the pool safely assistants it was competent, helpful, friendly staff. All facilities was decently clean and way above the expectation. It was a really great experience! Thanks a lot!👍🏻
10. toukokuuta 2025
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Pavel,
Thank you so much for your kind words and positive feedback!
We're thrilled to hear that you had a great experience at Leyton Leisure Centre and that our team, from reception to the poolside, made you feel welcome and supported. We take pride in maintaining clean facilities and providing excellent service, so it's wonderful to know we exceeded your expectations.
We hope to see you again soon! 🏊♂️😊
Kind regards,
Charmaine
Leyton Leisure Barre Fit Classes
I have been attending Barre fit classes for sometime now, and can now say that since the Centre has finally invested in proper barres it has made a huge difference. I am constantly struggling on me feet as I have no arches so having these barres really help me with my balance and strengthening the muscles in my feet. Also helps with my stability when we are doing some of the postures on one leg. My posture has also seen an big improvement as my back had become so rounded and hunched working on a desk top all day at work. Also a huge plus, is having a ballet trained instructor like Pauline who goes above and beyond by creating routines that are very artistically choreographed to fit to the music. As a total beginner to Ballet style, Pauline is very patient and makes the cIass accommodating for all levels, I feel privileged as its the only Centre I know of that have the barres. Well Done Leyton Leisure for sorting these out finally.
11. toukokuuta 2025
Oma-aloitteinen arvostelu
Fabulous new Barre Fit Classes with Pauline
Leyton Leisure Centre now offers Barre Fit classes with Pauline Burrell 3 times a week. This is the only centre I know of locally that runs classes like this. Based on ballet technique, they are fantastic for building strength, balance and flexibility for all levels and abilities. The recent purchase of the barres for these classes, has really enabled me to build my strength and improve my posture - particularly where I have longstanding injuries. Pauline's curation of great classical and more modern music for her carefully put together barre sequences mean that the class is both enjoyable and relaxing. Come prepared to focus hard and attend regularly and you will see the benefits within only a few sessions!
11. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Chantalle
Thank you for taking the time to leave a review.
We’re delighted to hear how much you're enjoying the Barre Fit classes with Pauline at Leyton Leisure Centre.
It’s fantastic to know that the new barres have made a real difference for your strength, posture, and injury recovery, and we are pleased that her blend of technique, music, and attention to detail is resonating with you.
We appreciate you highlighting the unique value of these sessions in the local area and hope you continue to enjoy them!
Kind Regards
Amir
I had been struggling to get my…
I had been struggling to get my membership renewed but no one helped me Al Leyton centre so I called BETTER. A very polite young man Joseph helped me renew and he was so very efficient. Well done and thank you Joseph 👏👏
8. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Atrat,
Thanks for your review.
We are thrilled to hear that a member of our customer service team was able to assist you with your renewal!
Warm Regards
Hazal
Big thank you to swimming teachers team especially Tulisa
I would like to thank Swimming Teacher Tulisa and team at Leyton leisure centre for all their help and support teaching my daughter Meriem.
Their service is marked by efficiency and punctuality.
I was really impressed by their commitments in helping my daughter reaching the target.
2. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Mohamed,
Thanks for your review.
We are so delighted that you are so impressed by the swimming lessons at Leyton and that the staff have been so fantastic.
Warm Regards
Hazal
I booked the swimming lessons over the…
I booked the swimming lessons over the easter holiday which was the start date !! For my surprise they change the times with no warning!! The manager said she will try to get refund for that !! But still nothing!! Theres need to be more communication!!
10. huhtikuuta 2025
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Charly,
Thank you for sharing your feedback, and I’m really sorry for the confusion and inconvenience caused. We understand how important clear communication is, especially when it comes to schedules and booking changes. We sincerely apologise for not informing you in advance about the time change, and we’ll work on improving our communication moving forward. I have now applied a credit to your profile so this will reduce your following direct debit due to the missed lesson.
We truly appreciate your patience and hope to provide a better experience next time!
Kind regards,
Charmaine
From the receptionist to the instructor…
From the receptionist to the instructor all helpful friendly attentive
Frontline staff willing to help never a problem to assist..
The instructor patient attentive
21. huhtikuuta 2025
Vastaus yritykseltä Better - Leyton Leisure Centre
Hello Brenda,
We greatly appreciate your kind feedback!
It brings us joy to know that your experience with our team was so positive. Our goal is to offer friendly, helpful, and attentive service from the receptionist to the instructor, and it's wonderful to hear that it had a meaningful impact on you. Thank you once again for your input, and we eagerly anticipate your next visit!
Kind regards,
Charmaine
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Ella,
Thank you for your kind words!
We’re so glad to hear that you’ve found our team helpful each time.
We always aim to provide great service, and your feedback means a lot to us.
Looking forward to seeing you again soon!
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Daria
Thank you for your review.
This is great to see!
Kind Regards
Amir
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Anjeli
Thank you for your review,
We are very pleased to see you enjoy Group Cycle at the Leyton Leisure Centre and hope you have the opportunity to try out the other facilities and fitness classes!
Kind Regards
Amir
Poor Sauna
The Sauna has old and worn out wood, with big black patches of mould. Not great! So didn't want to spend any time in there inhaling that! Not the most clean changing rooms either.
Its a shame the gym is seperate building from the sauna/pool, and this could be better clarified online as I initially wanted to do both, but felt it was too cumbersome to change lockers and clothes twice!
14. helmikuuta 2025
Vastaus yritykseltä Better - Leyton Leisure Centre
Good Afternoon CD,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience with the sauna and changing rooms didn't meet your expectations. We take cleanliness and maintenance seriously, and we will be addressing the issues you raised to ensure a better experience moving forward.
We also appreciate your input regarding the gym and sauna setup. We understand how it could be inconvenient to switch between buildings and will look into better clarifying this in our online information.
We hope you'll consider visiting us again, and we aim to provide you with a much-improved experience next time!
Kind regards,
Charmaine
Having fun at Leyton leisure
I find all the staff at Leyton Leisure very nice , helpful and very welcoming.
Having only one toilet facility for both male and female upstairs where the studios are is really unacceptable. I hope this will be looked into .
In addition to that, waiting for Barrefit equipment has been a longstanding issues .
On a positive note , All the teachers are very good and fun and professional . I find Pauline’s class in particular very helpful , motivated and inspiring and encouraging. As such I did not need a surgery on my shoulder for which am very very grateful.
30. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Good Evening Mrs Southgate,
Thank you for taking the time to provide your feedback.
We are thrilled to learn that you are enjoying your membership at the Leyton Leisure Centre. It's wonderful to know that our staff has made a positive impression on your experience by being friendly and engaging during your visits. We strive to create a welcoming atmosphere for all our members, and your feedback reinforces our commitment to providing excellent service.
We are also thrilled to hear that you are finding pleasure in our Fitness Classes. We take pride in the quality of our instructors and their ability to foster an enjoyable and supportive learning environment.
However, we are very sorry to hear that we only offer one toilet where the studio is located in the centre. I will ensure to pass on your concerns in regard to this issue to the centre management team. In regard to the Barre Fitness Class, Unfortunately, due to the limited storage space available at the GLL centres, we currently do not have the capacity to accommodate the necessary equipment. Additionally, given the limited number of Barre sessions offered at present, we feel that allocating space and resources for such equipment is not the best solution at this time.
I also wanted to mention that when we considered purchasing the equipment, each barre would need to be 1.5 meters in length, meaning we would have required a substantial quantity to adequately equip the class. With the constraints on storage space and class availability, we’ve had to carefully consider these factors.
We genuinely appreciate your understanding and assure you that we are always looking for ways to improve and expand our offerings. Should circumstances change in the future, we will certainly revisit this request and explore the possibility of providing the appropriate equipment.
Once again, thank you for your enthusiasm and support for the program, and we look forward to continuing to provide you with a rewarding fitness experience.
Kind regards,
Charmaine
I have been attending Barre fit classes…
I have been attending Barre fit classes regularly and it’s the amazing class for your flexibility and also mind and I’ve noticed so many benefits from this class especially from the instructor she is the most amazing teacher and so lovely that makes the class even better.but as I have given a two star rating because we are missing the main element of the class which is the Barres which we was told we be provided but that’s the downside of it as I would have given a full five star rated.
11. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Good Evening Angelina,
Thank you for taking the time to share your feedback with us. We truly appreciate it.
We are delighted to hear that you are enjoying the Fitness Classes at the Leyton Leisure Centre, particularly the Barre Fit Class. It’s wonderful to know that the instructor has been engaging, informative, and supportive during each session you attend. Your positive experience is important to us, and we strive to create a welcoming and motivating environment for all our participants.
However, we were concerned to learn that you do not have access to the appropriate equipment for this class. We understand how essential it is to have the right tools to enhance your experience and ensure your safety while participating in fitness activities. Rest assured, I will forward your feedback to the centre management team. They will look into the equipment availability and address this issue as we move into the new year.
Thank you once again for your feedback. We are here to help you have the best experience possible at our centre!
Warm regards,
Charmaine
No bars in the barre fit classes!
Barre fit classes don’t have any bars so you don’t get the full experience. I’ve been attending the classes for a few years now and have requested bars several times on my annual feedback and also once in an email. Nothing has been done about it and they only cost about £250 for the whole class. The sessions run 3 times a week and the instructor Pauline is fantastic (an ex professional dancer with decades of experience). The classes help with balance, range of motion and flexibility but could be so much better with the right equipment. It’s like playing tennis without the nets. I often use the class to rehab sport injuries and other ailments so it’s incredibly important to me. If you are looking for a barre class in East London, give this one a miss though until they get bars as you are only getting 1/2 the experience.
10. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Good Evening Natasha,
Thank you for taking the time to share your feedback with us. We truly appreciate it.
We are delighted to hear that you are enjoying the Fitness Classes at the Leyton Leisure Centre, particularly the Barre Fit Class. It’s wonderful to know that the instructor has been engaging, informative, and supportive during each session you attend. Your positive experience is important to us, and we strive to create a welcoming and motivating environment for all our participants.
However, we were concerned to learn that you do not have access to the appropriate equipment for this class. We understand how essential it is to have the right tools to enhance your experience and ensure your safety while participating in fitness activities. Rest assured, I will forward your feedback to the centre management team. They will look into the equipment availability and address this issue as we move into the new year.
Thank you once again for your feedback. We are here to help you have the best experience possible at our centre!
Warm regards,
Charmaine
I have been attending barre fit classes…
I have been attending barre fit classes regularly it’s amazing and the best class for flexibility and my mind. The instructor is the best around. The only thing that is missing from this class is the main element the barres. We have been told for ages that we will be provided with this it’s been over a year and better has not given any.
6. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Better - Leyton Leisure Centre
Good Afternoon Oumme,
Thank you for taking the time to share your feedback with us. We truly appreciate it.
We are delighted to hear that you are enjoying the Fitness Classes at the Leyton Leisure Centre, particularly the Barre Fit Class. It’s wonderful to know that the instructor has been engaging, informative, and supportive during each session you attend. Your positive experience is important to us, and we strive to create a welcoming and motivating environment for all our participants.
However, we were concerned to learn that you do not have access to the appropriate equipment for this class. We understand how essential it is to have the right tools to enhance your experience and ensure your safety while participating in fitness activities. Rest assured, I will forward your feedback to the centre management team. They will look into the equipment availability and address this issue as we move into the new year.
Thank you once again for your feedback. We are here to help you have the best experience possible at our centre!
Warm regards,
Charmaine
Vastaus yritykseltä Better - Leyton Leisure Centre
Hi Constance,
Thanks for your review.
We are delighted you have awarded us with 5 stars and that Mariah enjoyed their session!
Warm Regards
Hazal
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.