Bensayers Arvostelua 

I cant give high enough praise to the way Rob and Murray dealt with my situation, an excellent level of customer service. Im very appreciative and delighted with the outcome

I’ve had my electric golf trolley for 3 years and it has never let me down. When I need assistance for spare parts or accessories the support team always sort it immediately. Would recommend this company and products without reservation

I have had my Ben sayers golf trolley for less than 2 years and I am now on my 3 rd control switch the problem is if it gets wet the water gets under the rubber washer and the control numbers then become erratic, you can set to say 5 and it suddenly jumps from 5 down to 3 or up to 9 so you lose control of the buggy I am going to cut my losses and go and buy a decent trolley

I have had a Ben Sayers electric trolley for some years and it has been really good - I think it offers excellent value compared to other much more expensive alternatives. Recently though the charger developed an intermittent fault, so I contacted the company. Their Brand Manager helped me and sorted out the issue immediately. It was excellent customer service that is worth recognising. I would definitely recommend Ben Sayers.

I've given 5 stars due to the excellent after sales service. I had a problem with a battery charger and it was replaced immediately. 😁
Well pleased.

My tyres had worn out and I couldn’t purchase replacements because they were out of stock. I spoke to Murray by email and he managed to find some, which I got within a few days.

I asked a question about my golf trolley as the only speeds I could get were either 0 or 8!
Ben Sayers thought it was a faulty speed control switch and sent me a new one for free. Once fitted it was back to normal. This help was really appreciated.

I needed a part for my trolley that was not on the website - I emailed in a request and within 24 hours the part had been posted to me - first class service and communication throughout.

I broke the score card holder on my Ben Sayers golf trolley. I searched google and either no one had them or they were out of stock. I eventually emailed Ben Sayers and received a quick response from Murray Tonry. He told me that they had them in stock and would personally go to the warehouse and get me one. I sent him my address and it arrived 3 days later and the great thing was that the sent it with their compliments. A fantastic gesture that I was truly grateful for.

This morning, My wife ordered me a new lithium battery and a new charger to go with it. I received an email later on in the morning from Murray Tonry saying that the lead acid charger was not the correct charger for the battery we had ordered. I replied to the email asking which charger they would suggest. I just received a phone call to say the charger I require is in the post and to send the one I ordered back to them. I was totally unaware that using the wrong charger was very dangerous! The customer service all round has been fantastic.

Brilliant customer support from Murray and the team. Went above and beyond to resolve a product issue quickly.

After sales service is very helpful and the level of interaction with team was amazing. They went out of their way to help and resolve issues with my trolley.
Thanks to Murrsy and Rob. Outstanding

I had misplaced my head cover for my trusty loft putter, unfortunately you cannot buy these seperately but Murray at Ben Sayers took a look in teh warehouse for me, even sent me a link to ebay where I could get one.

Then, like magic he messaged me today out of the blue to say he had found one and would post it to me!

People are often quick to criticise and complain, but I prefer to give credit and huge thanks when its due - and it certainly is.

Thank you so much

I ordered my replacement battery on Saturday evening and it arrived on Tuesday morning in good time for my next round.

Excellent service as always. I would highly recommend the team at Ben Sayers.

Fantastic service. E-mailed with my enquiry, responded within a couple of hours, order received within two days. Five Star Service.

My Ben Sayers electric trolley (G5212) had an intermittent fault where it kept cutting out within a few holes. I contacted your company through your enquiry form. I received a response from Rob Frampton; warranty manager within minutes who advised me that I needed to replace the battery leads, battery power unit and battery. I can confirm that the replacement parts arrived within two days. I am pleased to say my trolley is back to normal. I would highly recommend seeking advice from this company if you any problems with your golf trolley. Happy golf days have returned!

Excellent Customer Service, would definitely recommend this company for golf equipment.

I contacted BenSayers about a problem with the front wheel on my electric golf trolley and received an immediate reply suggesting what I needed to rectify the situation. I ordered the part which arrived promptly but after fitting it the problem still remained so I contacted the company again who immediately responded suggesting that I probably needed a replacement wheel. They also agreed to provide me with a replacement as gesture of goodwill and shipped it to me the same day. The service I have received from Ben Sayers has been excellent and I would thoroughly recommend them to everyone.

Had a problem with my golf trolley which I bought a few years ago, contacted them to get advice and was given first class help. After receiving some parts which I fitted and didn’t manage to solve the problem the company sent a carrier to uplift it and transport it to their HQ where they fixed it and returned it to me in good working order. The Warranty Manager, Rob Frampton was a standout in relation to this and I can’t speak highly enough and thank him enough for all his help. Brilliant customer service.

Had a battery problem after 2 years of using my electric trolly. The guys in customer service couldn't have been more helpful. Replaced the battery with no fuss.