Benjaminberner Arvostelua 

DO NOT SPEND YOUR HARD EARNED MONEY WITH THIS COMPANY!!!

Without a doubt the worst clothing/footwear company I have ever dealt with. The shoes are so far overvalued I have no idea how they are allowed to trade. The metal sections on the back were scratched, the plastic foam feeling sole is incredibly cheap, the leather is not of a high quality or finished in a high quality way. I cannot believe how poor these shoes are for €300.

I also used their size chart to ensure I got the right fit - shoes turned up and were too tight. Asked to return them but was told I am now out of the returns period. BECAUSE THEY TOOK SO LONG TO SEND THEM! I have had email conversations which ended up like many others going dead and they just refuse to answer you.

Avoid this company like the plague, I will be raising a case with the ombudsman and these trainers and not fit for purpose and BB are breaking EU sales laws by not allowing me to return them.

AVOID!! DO NOT buy from this company. I spend €300 on an item that arrived battered, broken, creased, material is falling off, there’s marks on the tongue of the shoe, it’s so poorly made it’s not worth €10. They’re now ignoring my messages, I’ve already spent £18 on delivery and they now want me to pay again to send the item back when it wasn’t fit for purpose. Please don’t risk it.

Thanks for the fast shipping on arrival
(4 days to the netherlands)
Unfortunately a very small scratch.
For the rest super nice shoes.
Thanks!

1 Stern für den Design der Schuhe
Die auf den ersten Blick teuer und qualitativ hochwertig aussehenden Schuhe entpuppten sich bei mich schon nach kurzer Zeit als ein großer Reinfall.
• das leder fing nach kurzer zeit an sich zu lösen
• die Farbe auf dem Embleme löste sich
• Nähfäden gingen auf
• an der Schnürsenkeldurchführung hat Benjamin Berner sehr schönes (edel) Metall eingebaut welches optisch sehr hochwertig erscheint doch leider fängt das (edel) Metall an zu rosten und meine weißen Schnürsenkel sind an der Stelle jetzt rostbraun.
Auf mehrere Email-Anfragen wird nicht geantwortet.
Für diese schuhe zahlte ich 265€ ich könnte heulen.
Ich rate strickt davon ab.
Für den Preis gibt es 2-3 Paar freshe Nikes.

second pair i’ve ordered from these guys and i have nothing but good words. the shipping is incredible quick, especially considering the pandemic and brexit. the trainers are amazing, absolutely beautiful and smell like they were made 5 minutes ago. looking forward to my next purchase already

ABSOLUTE JOKE COMPANY! Paid 19.99 for tracked and signed for delivery with a delivery date. My parcel was left unattended in a block of flats for a whole day without being signed for and a slip left through the door with no name or contact information, when I returned home the parcel had been moved or taken away. When I went forward to email them the problem I was ignored. Numerous days later I messaged the Instagram page, I was promise a prompt resolve and to be hearing back swiftly, obviously that never happened. I would NEVER suggest this brand to anyone! The way they treat their customers is terrible and they deserve nothing from anyone! Especially your hard earned money. 0/10 rating if it was possibles DISGUSTING!

Terrible customer service, delivery was meant to come on the 21st december still waiting for the delivery now. Been trying to contact the company and just constantly ignoring! I’ve spent nearly £300 on trainers the worst company I’ve ever ordered from!

Qualität der Schuhe super, Kundenservice katastrophal. Paarmahl geschrieben nie eine Antwort bekommen. SCHANDE!!!!

Disgusting experience.. sent defect pair that were also the wrong size and refused to exchange or refund after sending pictures. I commented on their Instagram post and they blocked me... avoid this company at all costs.

This brand is a joke. Trainers are wrong fit. They broke after 3 times. Customer service is so bad.
Do not buy from there

Nach meiner Bestellung habe ich meine Schuhe innerhalb kurzer Zeit erhalten. Die von mir bestellte Größe war mir zu klein, ich habe Kundendienst kontaktiert und Sie haben mir sofort mitgeteilt, dass ich die Schuhe ungetragen zurück senden soll. Ich habe die Schuhe zurück gesendet und von mir gewünschte Größe innerhalb kurzer Zeit wieder erhalten. Hervorragende Kundendienst.

Superb sneakers,i got mine all black python cut! Magnifico!

After wearing a few times these expensive sneakers, the heel of the left shoe failed, and it started making a squeaky noise.
I tried to contact the customer service. They barely ever answered, did not speak proper english, nor explain what might have gone wrong. They simply stopped answering when I asked them how we could find a solution.
So not only untrusted products, horrible customer service, too.

Best quality leather and handcrafted !I

28 august i order one pair. By this day, i still did not received my shoes. They claim there is an issue with the delivery company and i should be patient.
I asked my money back but they refused.
Very sad customer service and SCAM

nice shoes and good quality and excellent service

Overal quality very good. Was shipped within a week to Holland. Only real problem was that the shoes I bought were had blue leather and the ones I got was black. There were no colors to chose from so could be false advertising or a problem with production.