Charlotte at The Bathroom Showroom, Bexleyheath, was recommended by a friend. When we met, I found her to be approachable and a good listener. She took onboard all my ideas and encouraged me to make b... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What a fantastic service I received from Rebecca at the Bury showroom. Such a professional lady with amazing knowledge of all the products, her advice and guidance in choosing my bathroom fittings wa... Näytä lisää
I am absolutely thrilled with my new bathroom, and the experience with the team was outstanding from start to finish. It began with an online design appointment with Lidia, who was great at list... Näytä lisää
Yritys on vastannut
Having worked with both Erin and Shannon at City Plumbing Burton Showroom, we have always been very satisfied with their service - they’re both friendly and approachable and nothing is too much troubl... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Yhteystiedot
Eldon Way, , Crick, , Northampton, Yhdistynyt kuningaskunta
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Erinomainen
2 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Gail at the Dronfield store was a star
Gail at the Dronfield store was a star.
After being let down with delayed deliveries from another local supplier we called into The Bathroom Showroom at Dronfield.
Gail could not have been more helpful. We discussed requirements and she put together an order with no trouble. A few weeks later and all parts were delivered and after installation our new bathroom looks fabulous.
I can totally recommend the team at Dronfield.
20. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Chesterfield,
Thank you for taking the time to leave us a 5 star review!
We are thrilled to hear that Gail at our Dronfield store was a "star" and could help you out.
We pride ourselves on providing excellent service and a seamless experience, and we're so glad we could turn things around after your previous experience.
It's fantastic to know that your new bathroom looks fabulous and that you're happy with the results.
We will be sure to pass your kind words along to Gail and the rest of the team and Dronfield.
Kind regards
Tricia @ The Bathroom Showroom
Excellent service from Stephan who…
Excellent service from Stephan who helped me choose the correct tiles and was able to organise the order to be delivered to the store much quicker than the usual.
12. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Teresa Doherty
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent service you received during your recent experience of shopping with us. We would be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the branch that you shopped with as we would love to pass on your kind comments.
Kind regards
Siobhan @ The Bathroom Showroom
Great Service!
City Plumbing Brighton provided my new bathroom back in 2022 and I have been very happy with their products. On this occasion, I needed a new sanitary hose head but did not need the entire kit. The experience was made great by Manager Stephan Ritchie who went the extra mile to assist me on my request. Stephan shopped around and managed to find one. It was delivered within two days and I picked it up the next day. Stephan is an asset to the organization. Don't let him go!
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Julian,
Thank you for taking the time to leave us a 5 star review!
We're so glad to hear that you're still happy with the bathroom we provided back in 2022.
It's wonderful to know that Stephan Ritchie was able to assist you with your request for a new sanitary hose head.
We pride ourselves on having dedicated team members who are willing to go the extra mile for our customers, and it's great to hear that Stephan is a shining example of that.
We'll be sure to pass along your kind words to him.
Kind regards
Tricia @ The Bathroom Showroom
Disappointing customer service
Had a great online appointment but was then ignored for three weeks where inconsistently sent follow up emails to please send us the quote for the design. The bathroom showroom would not provide this, or reply to my emails at all during this time. We were genuinely considering a £10k bathroom with them but now taking our business online. Shockingly bad customer service.
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Jess,
Thank you for taking the time to leave us a review,
We sincerely apologise for the frustrating experience you've had.
This is certainly not the level of service we aim to provide, and we're very sorry for the lack of communication and the delay in sending your quote.
We understand how frustrating it is to be ignored, especially after a positive initial appointment and while considering a significant investment.
Your feedback is extremely important to us,
Please could you contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.ukto provide some further details so we can investigate this further with the showroom team to ensure this doesn't happen again.
Kind regards
Tricia @ The Bathroom Showroom
Great customer service
We found our planning and choices of bathroom fittings and flooring so much easier having the help of Jenna at the Walthamstow showroom which has a good variety of items on display and we were given several brochures which helped with our choices She gave great advice and helped by showing us our design digitally. We had our delivery made at the date of our choice ready for our plumber to start and the delivery guy was helpful getting the stuff in our garage with us. There was a problem with one of our units but Jemma sorted that very quickly to our satisfaction. We are now very pleased to have our bathroom completed.
17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Patricia,
Thank you for taking the time to leave us a 5 star review!
We are thrilled to hear that you had such a positive experience
with us.
It's fantastic to know that Jenna was able to make your planning
process for bathroom fittings and flooring so much easier.
We're also glad to hear that your delivery went smoothly and that our delivery team was helpful.
We understand that issues can sometimes arise, so we're especially pleased that Jemma was able to resolve the problem with one of your units quickly and to your satisfaction.
We will be sure to pass on your fantastic feedback to the team.
Kind regards
Tricia @ The Bathroom Showroom
I had an exceptional experience dealing…
I had an exceptionally great experience dealing with Tony Scarlett, the Showroom Sales Manager at Bessemer Road, Cardiff. He assisted us in finding quality products at great prices for our two bathroom renovations.
I initially spoke with Tony over the phone, and he was incredibly helpful. After our conversation, I emailed him my wishlist, and he promptly responded. Thanks to Tony's efficiency and support, we were able to place a very large order within just a few days.
I would wholeheartedly recommend working with Tony. I’m confident that he has a great team at The Bathroom Showroom at City Plumbing Supplies on Bessemer Road in Cardiff as well.
31. heinäkuuta 2025
Vastaus yritykseltä The Bathroom Showroom
Hi Melissa,
Thank you for taking the time to leave us a 5 star review!
We are thrilled to hear that you had an exceptional experience working with Tony Scarlett for your bathroom renovations.
It's fantastic to know that his helpfulness, efficiency, and support made such a positive impact on your project.
We'll be sure to pass on your kind words to him and the entire team.
Kind regards
Tricia @ The Bathroom Showroom
Excellent service and knowledge of…
Excellent service and knowledge of products.
Very friendly and helpful
Natalie and Lina great work !!
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Stephen,
Thank you for taking the time to leave us a 5 star review!
We're so glad to hear that you had an excellent experience and that you found our team to be friendly, helpful and knowledgeable about our products.
We would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the showrooms details as we'd love to pass on your great
feedback to Natalie, Lina and the team!
Kind regards
Tricia @ The Bathroom Showroom
Stephan - Brighton Branch
Stephan in the Brighton branch was very helpful. The process was a bit protracted because I made a few design changes and asked for some extras to be added in last minute. Stephan made all of the required changes and alterations as soon as requested. No sighing or eye rolling. He also liaised with my builder regarding delivery timescales and requirements. Would throughly recommend, very professional and friendly.
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Alan,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that Stephan from our Brighton branch
was able to provide you with excellent service.
We understand that design changes can sometimes make the
process a bit protracted and we're so glad to hear that Stephan
handled your requests for alterations and last minute extras
with professionalism and a friendly attitude
We'll be sure to pass on your great feedback to Stephan and the team.
Kind regards
Tricia @ The Bathroom Showroom
Ensuite Renovation June 2025
Emma was great throughout the design process. She worked within my budget and was always prompt in dealing with any queries I had.
I wanted to take out a cavity wall at the back of sink and toilet, and Emma created a design which fitted perfectly into the space. On listening to me she selected a shower door which would be easy to clean in comparison to my 25 year old one. And compact toilet which gave us more space.
I managed to get some products in their sale which was a great help, and I appreciated her advice in any quest I had.
Due to pipework clashing with drain in original shower tray we contacted City Plumbing who were great in finding me a suitable replacement promptly.
25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Customer,
Thank you for taking the time to leave us a 5 star review!
We are so pleased to hear that you had a great experience
with your ensuite renovation and that Emma was able to help you
throughout the design process.
We're glad to know that Emma's design including
the compact toilet and the easy - to - clean shower door,
met your needs and made the most of your space.
We would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the showrooms details as we'd love to pass on your great
feedback to Emma and the team!
Kind regards
Tricia @ The Bathroom Showroom
City plumbing, minworth
I had a fantastic experience working with Charlotte while planning my bathroom. She was incredibly helpful, full of great ideas, and really took her time to understand what I was looking for. Her attention to detail and friendly approach made the whole process easy and enjoyable. I truly appreciated her guidance and creativity—highly recommend!
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Gail,
Thank you for taking the time to leave us a 5 star review!
We are thrilled to hear about your fantastic experience working with Charlotte while planning your new bathroom.
It's great to know that Charlotte's helpfulness,great ideas,
and attention to detail made the process easy and enjoyable for you.
We'll be sure to pass along your kind words.
Kind regards
Tricia @ The Bathroom Showroom
Excellent service and competitive price.
Visited the Minworth showroom to look for a replacement bathroom. The service we received from Charlotte and Kerrie was fantastic. As a result I returned yesterday and placed my order without the need to look elsewhere. Charlotte has a very lovely personality and is so knowledgeable and took all the stress away. Highly recommend.
22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Dawn,
Thank you for taking the time to leave us a 5 star review!
We are absolutely thrilled to hear that Charlotte and Kerrie at our Birmingham Minworth Showroom provided such fantastic service and helped you find your replacement bathroom with ease.
It's wonderful to know that Charlotte's personality and knowledge took all the stress away for you.
We truly appreciate your high recommendation!
Kind regards
Tricia @ The Bathroom Showroom
New Bathroom
We bought our new bathroom from City Plumbing/Bathroom Showroom, Chepstow. Nicola Nixon, the Showroom Sales Manager was very helpful and friendly, making the whole process stress free. We have no hesitation in recommending the company and Nicola for the quality of the products and their excellent customer care.
27. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Steve and Eileen,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear you had such a positive experience with Nicola Nixon at our Chepstow Showroom.
We appreciate your recommendation for both our products and customer care!
Kind regards
Tricia @ The Bathroom Showroom
Tony Scarlett - Bessemer Rd showroom
Tony Scarlett - Bessemer Road showroom, Cardiff
I am a returning customer to City Plumbing.
On this occasion I was advised by Tony Scarlett, who clearly has a wealth of knowledge and experience.
Excellent customer service, communication, and personable.
Tony is a credit to the company of which I highly recommended.
11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Jayne,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear you had such a positive experience with Tony Scarlett at our Cardiff Bessemer Road Showroom.
We truly appreciate your continued business and recommendation!
Kind regards
Tricia @ The Bathroom Showroom
Exceptional service
We received excellent service from The Bathroom Showroom in Brighton. Stephan understood our vision for a new bathroom and swiftly delivered plans. His product knowledge was admirable and he made several suggestions which made improvements to our original idea. We were given regular updates and all emails and calls were responded to swiftly. A very good, all-round service which other companies should aspire to.
20. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Terri,
Thank you for taking the time to leave us 5 star review!
Thank you for sharing your experience with Stephan and the Bathroom
Showroom in Brighton. It's wonderful to know that Stephan's product knowledge and suggestions helped bring your vision to life and that our communication met your expectations.
We truly appreciate your kind words and recommendations.
Kind regards
Tricia @ The Bathroom Showroom
MUST READ - You won't find better than Mia!
This is a much over due review but really important to anyone unsure of what to expect from City Plumbing. Do not hesitate to see Mia...she is unbelievably excellent at her job, she's personable, thoughtful and takes your dream bathroom, puts it together and adds just that little extra something to exceed what you thought you wanted and needed! I had 4 bathrooms that needed updating (no mean feat as 2 have very angled ceilings from Dorma windows) and she put her magic into each one. She really is on this journey with you. Amazing at what she does, can't thank her enough!
Also, all the lads that deliver or are part of the team at Grimsby, you are a joy to do business with.
27. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Mrs Gabriel
Thank you for taking the time to leave a 5 star review. What a wonderful review it is! We are thrilled to read such positive comments regarding the fabulous service that you have received from Mia at our Grimsby branch. Providing high levels of customer service is something that we strive to achieve and its great to hear the Mia is doing just that! We will certainly be sharing your kind words with Mia and the rest of the team at Grimsby and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan
The Bathroom Showroom
Outstanding Service
Excellent advice and customer support
Highly recommend this excellent store in Brighton
Good range of products to suit all styles & budgets
Superb staff knowledge on the products ( special mention to Stephan for all his advice )
4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Mr Quintin Young
Thank you for taking the time to leave a 5 star review. We are delighted to hear of excellent service provided by the team at Brighton, who were able to use their extensive knowledge of our products to guide and advise you with your purchase. We will be sure to share your kind comments with Stephan and the rest of the team in Brighton and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ Tha Bathroom Showroom
Thorough and helpful
Thorough and helpful design and product recommendations from Showroom Manager Keith. Highly recommend.
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Michael Revans
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the great experience you have had while shopping with us. Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide details of the branch that you shopped with, to allow us to pass on your kind comments to our colleagues in branch.
Kind regards
Siobhan @ The Bathroom Showroom
We visited the Oldbury branch in…
We visited the Oldbury branch in Birmingham and Catherine was very helpful and advised us on designing the bathroom she organised a timely delivery and coordinated the exchanged very quickly. The prices were affordable for good quality products will highly recommend
14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Customer
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the great customer service that Catherine at our Oldbury branch provided you with while shopping for your new bathroom. It's great to hear that Catherine was helpful in offering advice regarding the bathroom design and that your delivery was organised in a timely manner. We will be sure to share your kind comments with Catherine and her colleagues in branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
The one stop shop for bathroom products with excellent customer service
We visited our Norwich branch and not only discovered a huge range of quality products but were amazed by the helpfulness and happy staff in the showroom.
We did not have knowledge of bathroom installation and were concerned about choices. Misha guided us effortlessly through the entire process. From start to finish our experience was smooth, timely and the bathroom showroom staff and delivery drivers are happy helpful and went above and beyond at every interaction. If you want advice from the plumbing to the entire bathroom suite I would thoroughly recommended this company.
Well done 👏🏻👏🏻👏🏻
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Rachel
Thank you for taking the time to leave us a 5 star review and for your incredibly kind words!
We are thrilled to hear you had such a positive experience at our Norwich branch and that Misha was able to guide you so effortlessly. We pride ourselves on our helpful staff and quality products, and it's wonderful to know that our team, including the showroom staff and delivery drivers, went above and beyond for you. We will pass your feedback on to our Norwich Concorde CPS branch.
We truly appreciate your recommendation!
Kind regards
Vicky @ The Bathroom Showroom
Stunning!
From start to finish, Mia at your Grimsby branch was everything and more. Nothing was too much of an issue, no message went unanswered, and no need wasn’t met! Our bathroom is perfect, we’re both so pleased with the finished product! Genuinely will not shut up about how good Mia is at her job, she really is fantastic!
8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Bathroom Showroom
Hi Kelly Sykes
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent service you received from Mia at our Grimsby branch. It's great to hear that nothing was too much trouble for Mia and that she was able to answer any queries that you had along the way. We will most certainly share your kind words with Mia and the rest of the team at Grimsby and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.