The Bathroom Showroom Arvostelua 2 053

The service provided was first class. We had a bathroom installed and the support and communication we had from Marie was outstanding.

An issue also arose with our radiator after installation. When I raised this with Marie, her communication was prompt, she took ownership of the problem and proactively reached out the supplier and resolved the issue for me without much probing.

Excellent customer service and I’ll return in future, no doubt.

Marie at City Plumbing in Wishaw provided superb, personal service from start to finish - nothing was too much trouble and she spent loads of time with us to make sure everything was just right. Would highly recommend!

Great Service from City Plumbing at Wishaw especially to Marie Cowie for all her help and patience from planning, helping chose the bathroom suite and all the extras, arranging times, dates etc with the Plumber. For the works to be carried out kn a certain timescale to suit everyone involved. All went to plan and so happy with the finished product. Many Thanks.

From start to finish we had fantastic service.
We worked with Stuart in the Andover Office to create a design and he was always happy (and patient!) to look at different options and permutations.
We did a bathroom and en-suite upgrade and Stuart managed all the ordering, working in partnership with the plumbers and us to make sure everything went seamlessly. Would highly recommend and would use again. Thank you Stuart for great customer service.

Fantastic experience from start to finish, great communication via email and calls prior to showroom appointment. Anita who looked after us from start to finish was very helpful and polite and also very knowledgeable.
All the bathroom suite was delivered on time with no problems whatsoever.
Thanks to everyone.

Kev & julie

I received a great service from Stephan and his colleagues in Brighton for my new bathroom purchase. He took time to listen to what I wanted and helped me find the products that I liked and were suitable for the space I had available including matching a radiator for another room to an existing one. Stephan was very knowledgeable about the products and what my choices were - willingly offering his advice and expertise in a friendly and easy manner.
Tristan the delivery driver was also really cheery and helpful when delivering even remembering my dog Stan when we bumped into him in the shop. All in all an excellent and positive experience for something that felt daunting beforehand. Thank you.

I had two in store appointments with Stephan in Brighton who helped me choose all the items required for a full bathroom and WC refit. He listened to the style, layout, and budget that I had in mind and carefully considered these when helping me choose the items I needed. He was happy to take the time to look through multiple options and narrow them down so I was happy with what I chose. He was also happy to answer my clueless plumbing questions! I had to put back the arranged delivery date for the items and this was no issue for City Plumbing to change their delivery date. Great service, I found Stephan to be very knowledgeable, helpful, and friendly.

Excellent Customer Service from
Stephan and all of the team at the Brighton Showroom.

Thank you so much to Luke Watson at the Halifax branch. Luke was super helpful when I was choosing a new en-suite bathroom. His advice and expertise was excellent from design, choosing items and ordering. Thank you so much Luke. Claire

Had a great experience at The Bathroom Showroom in Brighton. Stephan was super friendly, patient, and really listened to what we wanted, helping us design a bathroom we love. Couldn’t recommend more :) Thank you

Knowledgeable staff, great customer service, fabulous products! (Kemptown - Kieran / Stephan) Thank you for all your help with our most recent project!

Stephan at Brighton Kemptown office is a professional and easy guy to deal with, I text him what I need and he comes back with exactly what I need and no computer issue. Some of my customers have been to the showroom and Stephan deals with them excellently then I order. Fab place and.staff

We went to the grimsby store just to look at some ideas for a new bathroom, we were greeted by Mia, who from the outset was very friendly and attentive, we arranged a a future time and date for a design, on design day Mia again greeted us and throughout the process she was incredibly professional and friendly and you could see her knowledge and design skills as she worked from the outset, from here it was all plain sailing, we like to get all aspects in place and exactly right, so we often revisit designs ideas materials etc which can be quite taxing on the sales people we deal with but for Mia nothing was too much trouble wether in the store in the phone or by email she maintained her professionalism and friendly manner and was an absolute pleasure to deal with at every turn, I will most certainly out anyone I know her way if looking for a bathroom, the buying experience was so good we really couldn't be happier with it.

We chose The Bathroom Company (Loughborough) for our recent bathroom refit and we’re so pleased we did. Jess (who’s really knowledgeable and super helpful) came to the house to do the initial plans and we then chose our fixtures and fittings in store. Seeing the 3D design was great and enabled us to make changes as necessary. All items were ordered and delivered on time. We chose Stuart Machin Plumbing Services to complete the work, who we can also highly recommend. We have been so pleased with the outcome, the new bathroom looks great.
We’d highly recommend The Bathroom Showroom for excellent service and quality products.

I was unable to get to City Plumbing’s Bathroom Showroom because of walking difficulties and other health problems. Phoned them and spoke to a very helpful, informative and caring lady named Marie who suggested that she could come to me to discuss my wants and needs for a complete refurbishment of my old dated bathroom. She sent me loads of brochures to look through and came to see me shortly after that. Marie was a godsend and very patient. She described every product in detail and helped me to make a great match with all my brushed brass fixtures and fittings. Nothing was too much trouble for Marie and she had the patience of a saint with me as I had trouble making up my mind with the vast choice of products available. Her knowledge and expertise really allowed my vision of a dream bathroom become a reality. What an asset Marie is and I am so grateful for everything she has helped me with. I was so overwhelmed at the thought of it all but Marie soon gave me the confidence guidance and advice I needed. Thank you so much I appreciate and value you Marie.You're the best!

After visiting the showroom in Chepstow Nicola couldn't have been more professional & supportive in helping me choose & design my new bathroom. She was, brilliant from start to finish advising me in my decisions.
I was going through difficult circumstances at the time but Nicola went the extra mile to ensure everything went to plan.
Chepstow branch are lucky to have this lady working for them.
Thankyou & I love my new bathroom!

Tony at Bessemer Road has given me top class service. I was just upgrading the bathrooms but was so helpful and knowledgeable. Scheduled order & delivery around my busy life as well. Thoroughly recommend

Marie was absolutely 1st class. Her vast knowledge on the products was so impressive. Marie made the whole experience of bathroom shopping seamless and enjoyable. Her helpful advice on a number of things which I hadn’t thought of, was a god send. An absolute credit to City Plumbing.
Marie - a massive thank you from us for today. Couldn’t have done it without you.

We dealt with Marie at Wishaw on various occasions through September and October for the fitting of 3 bathrooms. The service was first class and we would highly recommend Marie and Wishaw for any bathroom requirements. Five star.

Met with Marie At City Plumbing Wishaw Branch who I cant recommend enough. Marie was able to picture exactly what I wanted through our first conversation, knew exactly which supplier was best to order from for our vision and ensured we were 100% with everything. Marie's take as personable approach to customer service which builds trust. Marie was always available for any issues or concerns and done her upmost to ensure we got the service we paid for. A lovely enjoyable experience.