We are not happy with the meat itself or the packaging. We have been long time, Omaha state customers, and we’re looking for an alternative. Unfortunately your steaks are not the same quality in our o... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Several packages come without a good airtight seal, so the meat is surrounded by air which does not keep it fresh when thawed.
Yritys on vastannut
I was drawn in by the ribeye steaks thinking the price was too good to be true only to have that confirmed when I realized how thin they were. Meat quality is fair for some cuts but there was a certai... Näytä lisää
Yritys on vastannut
I had to change my review based on my thought process. At first I gave it a 1 star due to the meat texture BUT what if us Americans are so use to bad processed meat that we think that Backyard Butcher... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Yhteystiedot
Yhdysvallat
- www.backyardbutchers.com
3,1
Keskitasoinen
378 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Missing a ton of product & a lot of the…
Missing a ton of product & a lot of the items I did receive were incorrect from what I ordered
12. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Halley,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Vastaus yritykseltä Backyard Butchers
Thank you for the kind words, Phil! Your feedback means a lot to us. We just sent you a message. Please check your inbox!
Quality of meat and speed of delivery.
Quality of meat and speed of delivery.
Customer service is awesome.
11. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Charles,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Personnel were excellent.
4. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Leon,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Your steak is saturated in water or…
Your steak is saturated in water or brine its not what I was hoping for I won't be a returning customer unfortunately
1. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Ian,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
I don’t feel that I received everything…
I don’t feel that I received everything that I was supposed to. What I have eaten so far is good except for the meat that isn’t marked but I received a lot of them. Definitely missing some of the items, I didn’t get any flat iron steaks or beef tips.
9. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Kelly,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
New hotdog recipe needed
Steaks and burgers great. Service great. Sorry hotdogs terrible.
10. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Jeffrey,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The steak was mushy never had a steak…
The steak was mushy never had a steak like that before
10. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Dennis,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Steak like a chalky mashed potato
Do you want a steak that melts in your mouth? Because once you cook these steaks, it’s more than just “tender”—the center practically disintegrates into a wet, chalky mashed potato texture, no matter how you cook it. Every steak you cook seems to turn out exactly the same.
And it’s not even a great deal. Your local grocery store will likely have better prices and better-quality meat.
Salesman know what he’s doing and he’s great at it. however, 1-star meat quality and value.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Backyard Butchers
Hi there,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The T-bone steak was “mealy”
The T-bone steak was “mealy” - had a strange texture. Also all cuts were not thick enough
4. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Greg,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Vastaus yritykseltä Backyard Butchers
Hi Tami,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
I did not get the answer to my question…
I did not get the answer to my question nor confirmation that the delay of the next order was possible.
Today is August 20. I would appreciate a reply as to either get my money back or delay the delivery of the case handsomeI was promised.
30. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Jennifer, we sincerely apoligze to hear you are dissapointed with the assitance you received, would you mind letting me help you? you have a question about your subscription frequency?
Excellent beef tender grills awsome
The butcher that sold to me was excellent friendly and knowledgeable the Packers are awesome was well worth the money
6. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Raymond,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
So far the beef ranch steaks were…
So far the beef ranch steaks were unbeatable. Having a hard time reaching anyone with your firm.
27. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Gerald,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Vastaus yritykseltä Backyard Butchers
Hi Mark,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Vastaus yritykseltä Backyard Butchers
Hi Percy,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Excellent product arrived speedily and…
Excellent product arrived speedily and well packaged, completely frozen.
3. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Mary,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
The meat portions are tiny and the beef…
The meat portions are tiny and the beef isn’t very good. Wish I wouldn’t even tried it.
3. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
HI John, we are sorry to hear this was your experience, this is not the experience we want for our customers! would you mind letting us know what you tried and what you did not like about it!
Suckered in by high pressure sales…
Suckered in by high pressure sales pitch. Truly the worst meat I’ve ever eaten. The way they have everything bundled you can’t really see what you’re purchasing. The steaks are stringy and tough and I spit out more than I swallowed. The “deal” on the ribeyes is a joke. They are all fat and so small they fit in the palm of my hand. The only thing edible were the burgers which did have a good flavor. For someone on a fixed budget, I want to say buyer beware.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Backyard Butchers
Hi there,
Thank you for your feedback, we’re sorry to hear about your experience. We take concerns like this very seriously. We would love the opportunity to make this right and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
— Backyard Butchers Team
Vastaus yritykseltä Backyard Butchers
Hi Jack,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
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