We are not happy with the meat itself or the packaging. We have been long time, Omaha state customers, and we’re looking for an alternative. Unfortunately your steaks are not the same quality in our o... Näytä lisää
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I had to change my review based on my thought process. At first I gave it a 1 star due to the meat texture BUT what if us Americans are so use to bad processed meat that we think that Backyard Butcher... Näytä lisää
Several packages come without a good airtight seal, so the meat is surrounded by air which does not keep it fresh when thawed.
Yritys on vastannut
I was drawn in by the ribeye steaks thinking the price was too good to be true only to have that confirmed when I realized how thin they were. Meat quality is fair for some cuts but there was a certai... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
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- www.backyardbutchers.com
3,1
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379 arvostelua
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On vastannut 97 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Backyard Butchers
Hi Jack,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Well so far the ribeye's make great…
Well so far the ribeye's make great sandwiches when cooked right, hamburgers are delicious not too greasy, and I had 2 thicker stakes tonight on the grill tender and juicy good all around so far, who wouldn't want cheaper prices but I believe I will continue after I get my next free box as I signed up for the subscription and can cancel anytime
25. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Gary,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
I have made the filet steaks and they…
I have made the filet steaks and they were very veiny I’m being very judge mental on this didnt try other yet hope the other steaks and such are better
30. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Mike,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Most of the meat cuts were super thin
Most of the meat cuts were super thin. Especially the ribeye steaks. Burgers were extremely small. I spent almost $600 dollars and when I got home out of the rain, I was extremely disappointed. I am a Pastor and a Assistant Funeral Director so I know as lot of people, I should have been treated right or at least fairly.
31. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Jose,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Good price and good sells men
Good price and good sells men. I was not happy with the sirloin steak as it was really tuff. But all in all the rest was good
31. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Debby,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The sales rep
The sales rep . The information about backyard meats . The friendliness
30. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Jose,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
From Where is Meat Sourced?
Is the meat sourced from farms in USA? Mexico? Nobody can tell me the source. I don’t like that kind of mystery. The meat looked OK, but since I didn’t know where the meat is from, I discarded most of it. Don’t feel comfortable. My local organic market always states where meat and all of its products originate.
15. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Rebecca,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The Rib eye steaks are terrible!
The Rib eye steaks in your package are very poor quality and terrible. They are so thin it’s impossible to cook them properly as steaks on a grill. In addition they are not even close to tender rib eyes. We tried multiple ways to cook them and the always come out tough like bubblegum. Total waste of money!
16. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Vince,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Reliably great
I've bought this meat for years now and never been disappointed.
Has real flavor
28. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Lane,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The sales person was kinda rude
The sales person was kinda rude. The quality of the meat i received was not worth the amount of money I paid for it. Will not be buying again or recommending anyone else to purchase from this company.
19. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Brian,
I'm so sorry to hear that you didn't have the experience you were hoping for. I'd really like the opportunity to look into this and better understand what happened.
When you have a moment, could you please share a few more details with me?
Which location did you visit?
About what time did you make your purchase?
What items did you purchase?
What specifically didn't meet your expectations?
The more information you can provide, the better I'll be able to investigate this for you. I appreciate you taking the time to share your feedback, and I look forward to helping resolve this.
Very Very poor quality meat.
Very Very poor quality meat.. The salesman was very smooth and new his craft well.. They keep you separate from the sale in progress with loud music as well so you can't hear his con art with the customer ahead of you. Even usher the customer out in a different direction so you don't see the look on their faces as they walk away realizing they were scammed. Told me it was very high quality grass fed &finished Texas beef.. In actuality it is very low quality with a bunch of stuff added to it. 19% water added.. As well as "natural flavor" and "natural flavoring", Rice starch and other stuff too.. Managed to choke down the imitation ribeye stuff.. Very very disappointed. FULL OF GRISTLE. Maybe 3/8 in thick.. Probably more like 1/4. It was honestly the worst beef I have ever eaten. Several pieces looked like road kill, full of blood and very dark. I even told the salesman that I had 5 children and was on a very tight budget, and he still used all his suave to get every last dollar I had on me including a tip... I understand that some people and some companies function like this, but it is sad that peoples eternal future is worth less to them than the few dollars they can steal from hard working and righteous folk.. You should be ashamed of your selves.
Edit. Sure.. feel free to reach out
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Backyard Butchers
Hi there, we're so sorry to hear that your experience didn't meet your expectations. We truly appreciate you choosing to support us, and we know how important it is that you feel your hard-earned money was well spent.
If you're comfortable sharing, we'd love to learn a bit more about your experience. Which items did you try, and what specifically didn't work for you or fell short of your expectations? Your feedback helps us better understand what happened and how we can improve.
Absolutely disgusting
Absolutely disgusting. Save your money. Totally soaked in water. Tastes like sawdust.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Backyard Butchers
Hi Courtney,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
We stopped at a farm and fleet Sturtevant Wisconsin
We stopped at a farm and fleet in Sturtevant Wisconsin and yeah we got got we bought two cases for $389 and we just keep kicking ourselves that we got taken and I got to tell you I'm going to reach out to Farm and Fleet I can't believe that they're letting people get ripped off in their parking lot by renting that space out never again backyard butchers
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Backyard Butchers
Hi Joe,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Salesman great, meat underwhelming
Our salesman was great. But the meat is so mushy and such small, not great portions.
25. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Maddie,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The steak quality is so bad don't buy…
The steak quality is so bad don't buy from here
17. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Kyle,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
I definitely got “got” this was…
I definitely got “got” I knew this was pricey when I pulled the trigger plus out of a truck was a bad idea. The ribeyes were so thin we had to cook them from frozen to keep any kind of juices. The steaks were horribly mushie and what I thought was filet mignon was actually more like Blade steaks. I had a lot of family for a cook out and we were all like “what the hell”!! So far the seafood box we got “free” has been ok. I would error on the side of caution with the roadside pitch.
17. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Butch,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Very polite and professional employee…
Very polite and professional employee and very professional
17. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
thank you Patricia, it was a pleasure serving you!!
Don't Get "GOT" Because We Did
Steak has a weird texture that would work in a nursing home because you don't have to chew them. The burgers were somewhat decent until my husband bit into a bone and almost cracked a tooth.
We "got got" and were so disappointed in ourselves. I even made a comment that they moved us away from the current customer and that's alarming. We paid $100 because all of a sudden I AM an essential worker because I work in healthcare and my husband is as well now (yeah ok.) He works in a shop that welds shelves for liquor store displays. We were already given a bunch of "discounts" and we settled on the $100 because "that's what the company pays for each box set."
Terrible quality, terrible texture, terrible taste and bones in the the"ground sirloin."
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Backyard Butchers
Hi Trustpilot,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The sales guy was great!
16. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Alicia,
Thank you for the great review! We’re so happy to hear you had a great experience!
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Chicken was great beef was not worth…
Chicken was great beef was not worth the money spent some of the steaks we ended up with were just mush
13. heinäkuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Debbie,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
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