Avenue  Arvostelua 

Sigo sin encontrar la página web de elena avenue hice una devolución de un pedido envío mensajes al correo de atención al cliente y no recibo respuesta. Realicé la
Devolución en noviembre sigo sin tener respuestas de la página Elena Avenue, ya creo al 100% que es un fraude ya no aparece la página web por ningún sitio donde yo realice el pedido. Es una estafa. Soy de España.

I use to order clothes from Avenue all the time. I have a pair of jeans I ordered a couple of years ago, a size 16. The size 16 is a little big for me but because everything I have ordered lately has run small; I ordered an 18 to make sure I wouldn't have to send them back. Got them in yesterday and they are so small, I sent them back, reordered a size 24!!! and I'm hoping they will fit. I have not gained weight. I ordered some very expensive bras and I expect to have to send them back also. The sizing and quality of the clothes is so poor. I'm done with Avenue.

Some months ago I bought a pair of pants that I liked so much. I had never worn them till today and I have to mention that I live in South America and now is summer here. It was a dissapointed experiense because the fabric has a failure.I have been a client of Avenue for a long time (many years). I.am not sure if I will continue buying in your shop. I would be grateful if you send a new pair of the paints or the money I spent in them

Avenue sends 3 spam emails to me a day, despite the fact that I have unsubscribed many times. There's no change. On a lucky day, I only get 2 emails from them. While I can sort these to junk mail, it just shows their corporate mindset. And their clothes aren't a great quality. Definitely has turned me off (and away) as a customer.

I can't believe these are Avenue clothes !! So badly stitched and strings everywhere,lace just cut not finished. Jeans so faded afraid to wash .I used to shop Avenue all the time . will not do it again !! The quality was right up there with Lane Bryant and Torrid back in the day. I got better cheeper priced clothing on TEMU!! THAT I WILL USE.This whole order was sus. contacted Avenue bcuz I couldn't find my order on the website? so I couldn't track it ! Avenue said no order. Then finely a big package popped up outta nowhere ?? Don't do it girl!! the issues with lengthy costly returns. I don't even know where these came from? I know I ordered from their official site??

I use to order from Avenue online quite often. But now since they combined with Full beauty I won't be ordering anymore. Recently I placed an order and had to return it back because I didn't like the fit. Customer service never explained to me that I had to pay for shipping and that they will be taking it out my refund. They did tell me I had to pay $10.99 if I want the refund returned in the same form of payment. So I lost out on about $36 bucks because I wanted to return those items. I'm not a happy customer

Will spam you with emails 3 times a day even after unsubscribing multiple times and talking to different agent. I have NEVER had such harassment... I am inundated daily with spam emails from them.

Ich habe ein tolles T-Shirt über Instagram gesehen, das leider im Online-Shop ausgebucht war. Auf Nachfrage über das Kontakt-Formular habe ich zügig eine Antwort und eine kompetente Beratung erhalten. Es wurde mir ermöglicht, das T-Shirt per E-Mail zu bestellen, da das T-Shirt im Store in Würzburg noch verfügbar war! Die Beratung war sehr hilfreich, schnell und super freundlich. Gerne jederzeit wieder!

I've been a customer for many years even when they went to online only. They changed their return policy and didnt say anything of course. Now you can do the happy returns for free only if you get a store credit. If you want your money back, you have to pay $10.99. I wont be buying anything again from them.

Reinste Abzocke, trotz mehreren Mails und Rückmeldungen das ich mein Geld in den nächsten Tagen erhalten würde, kommt nichts und man wird erneut vertröstet. Rechtliche Schritte werden eingeleitet wenn bis Freitag nichts ankommen sollte

I’m so disappointed that Avenue has changed hands. Prices went up and now you have to pay to return any item. They don’t take my Avenue credit card anymore either. I don’t know if I’ll be shopping there anymore. Very frustrating!!!

I been a customer for years , since the have a new ownership is not the same , prices are extremely expensive and less quality 😡.

Avenue has been bought out by another company. I've been ordering from them for years and was able to return items at no cost and if my order was over $100.00 there was no shipping cost. That is not the case with the new ownership. Because the sizing is not always correct sometimes I would order the next size smaller or larger and just return. Now you pay for shipping and they charge $10.99 processing fee for a return unless it is damaged. I will be closing out my charge account with Avenue.

Sorry the clothes are very poor quality and not cheap.
It’s worse than SHEIN quality at regular UK pricing. Based on my experience I’m not sure if the 5 star reviews are real or correct.

Nie mehr werde ich dort bestellen.
Ich dachte ich kann dort guten Gewissens bestellen, da man den Laden von Würzburg kennt … ein einziges Drama.
Kundenservice ist nur per Email erreichbar. Eine Telefonnummer gibt es nicht. Das Avenue Team reagiert immer nur, nachdem man zweimal nachgefragt hat.

I have been ordering from Avenue for quite some time now. I have always been very pleased with what I’ve ordered. If I had to return, it was a painless process. Most of the shirts hanging in my closet are from these guys.

Absolutely disgusting service. I've been emailing for 5/6 days now asking for the returns address and still haven't been provided it. My emails have had 2 responses, both offering an alternative to returning, both of which I don't want. I bought my outfit in good faith but the material is absolutely awful, such poor quality and I'd like my money back. Was told by them it was expensive to send back to Asia but that's my decision

**Absolut enttäuschend – Keine Rückerstattung trotz erfolgter Rücksendung**

Ich habe bei Avenue Girls mehrere Artikel bestellt und diesen ordnungsgemäß zurückgeschickt. Trotz mehrfacher Kontaktaufnahme und Nachweise der Rücksendung habe ich bis heute keine Rückerstattung erhalten. Der Kundenservice ist nicht hilfreich und reagiert nur sporadisch. Ich kann diesen Händler aufgrund meiner negativen Erfahrung absolut nicht empfehlen.
Einfach nur unverschämt das Influencer sowas unterstützen!

Die Klamotten sind zwar schön, jedoch erhalte ich bereits seit mehreren Wochen keine Rückerstattung der zurückgeschickten Waren!
Auch der Kundenservice reagierte nicht auf gesendete Nachrichten, weshalb wir nun mit rechtlichen Schritten drohen mussten.
Ich werde dort sicher nicht nochmal bestellen.

I have been an avenue fan for years. There was an actual store in my town. I was a regular customer. The local store closed and they went totally online. I felt confident in buying on line because i had bought so much from them in the past. I know my size in Avenue. So. I ordered some jeans on line. There were some'final sale ' jeans and i felt confident in ordering because of my past experience. However, when i received them i was shocked. They did not go past my knees. I had other jeans in the order that were the same size, and fit properly. Because it was a final sale item, they at first would not return. They did, after 6 days, decide i could return with a 7:95 fee. Wow. Frustrating. Buyer beware!!!! Even if size is wrong you will pay if you buy a final sale. Stay away.