Avenue  Arvostelua 

I've got my order 12 days after payment-not too fast, but expensive. I had to pay 10.99 shipping .The item I've got is extremely small-2-3 sizes smaller than expected! And now I have to pay 10.99 AGAIN to rerurn this piece of garbage!
So they are going to charge me over $20 FOR NOTHING!

Bin total enttäuscht über meine Erfahrung mit Avenue Girls, dabei haben sie wirklich schöne und besondere Teile.
Das Produkt wurde nicht verschickt und ich konnte so gerade noch von meinem Widerrufsrecht Gebrauch machen. Mehrfache Kontaktaufnahmen wurden ignoriert, erst, als ich unter einem der Beiträge kommentiert hatte, kam eine verspätete Reaktion.

Sehr schade. Spiegelt aber die Erfahrungen hier wider

I ordered a £135 “popular” hat from The Avenue Label. Although my payment was taken immediately, I had zero updates for three weeks. When I realized it was stuck in customs, customer service simply told me to drive one hour to collect it myself, providing no real help or advice. After a week of back-and-forth emails with no resolution, I had no choice but to pick it up in person—and ended up paying £47.20 in import duty, VAT, and handling fees.
In total, I paid £182.20 and waited one month for delivery. This has been the worst online shopping experience I’ve ever had. Despite polite-sounding emails, the customer service was utterly unhelpful and left me feeling deeply frustrated. I paid nearly £200 but received nothing that felt worth that much.

This is the worst company that I have ever ordered. I’m waiting for 02 weeks and my order hasn’t been shipped yet.
No one knows why and when it will be done.

Auf keinen Fall dort bestellen!!!
Bei den zwei Kleidern die ich bestellt habe stand leider nicht das Material = komplett billiges einlagiges Polyester.
Rückversand muss man selbst zahlen, seit Wochen keine Rückerstattung erhalten. Bis heute nicht! Ich habe jetzt einen Konflikt bei Paypal laufen, wenn das nicht reichen sollte, habe ich noch eine nette Rechtsschutzversicherung!!

The Nurse Practitioner I spoke to was very helpful and pleasant to talk to, much better than a doctors office. My issue was resolved quickly, no wasted time. Thank you for being there.

Der Artikel war viel zu klein.
Das kann ja passieren. Für die Rückgabe wurde allerdings keine Rückerstattung sondern lediglich 10% angeboten.

Also am besten die Finger davon lassen.

Ich habe dort ein Kleid bestellt, welches für den Preis wirklich eine unterirdische Qualität hatte. Selbst SheIn Qualität ist besser als diese Ware.
Das Kleid habe ich zurück geschickt, aber bis heute keine Rückerstattung erhalten. Ich bin froh, dass ich per Paypal bezahlt habe und Käuferschutz habe. Ansonsten hätte ich das Geld wahrscheinlich nicht wieder gesehen.
Ich rate jedem davon ab, dort zu bestellen!!

Poor customer service. Tried to cancel order as it took 4 days to ship and the email was never sent out, until it was shipped, to confirm the order. The order number was wrong and they are charging me to return the item as I explained I will be away and no longer need it. Lack of care.

Avoid at all cost, terrible quality and looks nothing like the photos ordered slim fit and received the most baggy trousers ever. Then the refund process is hell they keep offering 10% back and 20% off new orders but refuse to refund. They make out as UK based and delivery in 3 days but took 2 weeks then they want you to return to China recorded which will cost £65. It is an absolute scam avoid and the quality is so bad I would not even pay £2 for these items.

Cheap Chinese rubbish. Took 10 days for delivery even though listed as a uk company with the items in stock. Listed as ‘linen’ but actually 85% cotton. Don’t waste your money.

Avenue is now fullbeauty brands poor everything. I bought a dress for my birthday it showed delivered yet I was home the whole day noone knocked my door. I went to chat see if they can sent me another one instead they told me they cand do it until I fill affidavit and mail to them. Do u realize how this is expensive to a customer? That marked my loss and my last order on avenue or woman within or romans

I ordered at hat which was sent promptly but I was then required to pay £40 in customs and excise fees The hat itself already cost £130 and I would certainly not have ordered if I had known how high the fees are . The foldable Izzy hat is fine but probably not worth what I paid for it

Nicht zu empfehlen, enttäuschender Service

Ich habe online bestellt, da ich den Shop aus Würzburg kenne. Leider war die Onlinebestellung eine absolute Katastrophe. Ich warte seit drei Wochen auf meine Lieferung und habe bis heute keine Rückmeldung vom Kundenservice erhalten. Ich werde dort definitiv nicht noch einmal bestellen.

Leider auch enttäuscht , Qualität ist angemessen aber wirklich nicht herausragend.
Was am meisten stört, Rückerstattung kommen nicht erst nachdem mehrfach geschrieben wird- alles dauert ewig - wenn man bestellt dann passiert erstmal locker 10-14 Tage überhaupt nichts.
Leider enttäuschend

Bad panty quality, lining in middle of panties came off. They are not made for plus size!

I ordered a bunch of clothes in November and half were returned in December of 2024. I have still not received a refund of $125.00 it is 2/19/25. I have called 3 times and had to pay a $10.99 return fee. Everything they say the cloths say the were returned the refund is on the way. Before this time I had no problems
and always was refunded. It looks like the company has been bought out and do not refund anymore even when the clothes are returned.

1 wrong size item sent - was correct on bag label different size inside the bag.

1 item has clearly been worn.

Would not allow me to return back to my method of payment without charging the $10.99 return processing fee which is outrageous on top of their $30 I had to pay for shipping.

Avoid! New ownership has tanked the brand.

I have been shopping with Avenues for over 20 years and they were a good company to buy from. Now when they changed over to whatever and close all the stores they suck. They don’t have a saying quality of Clothing shoes, boots And the prices are ridiculous. I wouldn’t order nothing else from them anymore. When they close the stores down, they should’ve just went out of business cause I know they don’t sell the quality of what Avenue sold so I will never order from them again.

My sister used to love Avenue Clothing. Sadly, Avenue has been purchased by Full Beauty Brands, the sketchiest parent company ever. It’s now just trash.
Here’s my story: I ordered a gift card for my sister from Avenue Clothing to be delivered *by email* on December 24th. My sister never received an email. After several days, I emailed the company and was told the **email** gift card would “ship” soon, even though my receipt clearly labels it an email gift card. After 2 weeks, I called the number on Avenue’s website, and someone from Full Beauty Brands picked up. I was told that when a new customer orders a gift card, they call the customer to verify the purchase—and that they’re apparently 2 weeks behind in making these calls, because nobody ever called me. So, I verified the purchase and was assured that my sister would receive an email in a couple of days. She didn’t. It’s now January 16th—over 3 weeks since they took my payment—and they have yet to send my sister an EMAIL gift card. Steer clear, folks. Full Beauty Brands—and by extension, now Avenue— is sketchy to say the least. Just check out Full Beauty’s reviews. I think they’re hoping that people won’t follow up on whether their gift cards were received. Keep in mind that there was zero communicating to either me or my sister saying that they needed to verify my purchase. If I hadn’t followed up with my sister, I would never have known. My sister would assume I’m too cheap to get her a gift, and I would assume she’s too rude to thank me. I actually think this is Full Beauty’s business model. Only a few people will follow up, and for everyone else they just pocket the money. For example, imagine if I was an employer who bought gift cards for her staff. I’m not going to ask every staff person if they received the card. My staff would just assume I’m too cheap to give them a gift, and I would assume my staff is too rude to thank me—when in reality, it’s Full Beauty Brands that’s cheap and rude—and sketchy as all holy hell. Just look at the reviews for Full Beauty Brands. After reading the reviews, a pattern emerges. It looks like their policy is to stall their customers until the window to file a complaint is closed. The worst part is that they’re taking advantage of already marginalized people, and that they’re developing a monopoly by buying up plus size brands. It’s times like these that I wish there were a hell hot enough for this company.