Ancestry.com.au Arvostelua 

3 252
•
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

The website and information I’ve obtained using iit is great. But to cancel a subscription, you have to jump through hoops. Navigating their website has sent me going in circles. Telephoned the custom... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Have been a member on and off for years. My gripe is after spending years and lots of money researching including DNA testing, much information is locked until you pay more membership. This informatio... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Before joining Ancestry I knew very little about my bio family, scanty knowledge only from my mum Over the last 5 years as an Ancestry member I have discovered so much! You do need to evaluate... Näytä lisää

Saanut 5/5 tähteä

Love ancestry.com. I couldn't do my family history without it! So many records - & I especially like to see the actual source images when available rather than just transcribed records. More & more re... Näytä lisää

Yrityksen tiedot

  1. Yhdistys tai järjestö

Tietoja yrityksestä Ancestry.com.au

Yrityksen kirjoittama

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Ancestry® is Australia’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling consumer DNA test.

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With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

START A FREE TRIAL
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AncestryDNA® is a simple one-off test that reveals your origins and the countries, cities and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

GET A DNA KIT

Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.

VISIT OUR SUPPORT CENTRE

*Free trial terms apply


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(3 252)

334 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Ancestry is Pandora’s box

Ancestry has opened up the always unknown Pandora’s box. I’ve now traveled to countries to stand where my ancestors were and met family members that are so incredible that I would never of met.
Being from Australia you presume you are a convict - turns out no convicts

28. elokuuta 2025
Saanut 5/5 tähteä

Ancestral lines confirmed

Using the ancestry.com.au DNA back-engine to confirm inter-relationships between extended members of my overall family has been very valuable. For certain well-established family lines with known connections, the common DNA confirmed what was already known using paper-trails and usual methods. For previously unknown lines it has been invaluable. So far, I have found at least five first cousins who were totally unknown.

12. elokuuta 2026
Saanut 1/5 tähteä

We paid for a kit for myself Fay Stokes…

We paid for a kit for myself Fay Stokes and my husband Torvald Fonsboel same address 6 Station Lane Williamstown Melbourne Australia. My husband never received his advice. I was asked to go again as my first attempt wasn't successful. Redid the saliva test sent it back but have not received anyt advice either.

6. lokakuuta 2025
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Hi Fay. Thank you for bringing this to our attention, Fay, and we are deeply sorry for the delay and frustration this has caused both you and Torvald. Because kits mailed together can be processed on different timelines at our laboratory, we need to locate both of your individual accounts to track where each sample is in the system. Please reach out directly to our Customer Support team via phone or live chat with both of your full names, email addresses, order numbers, or original kit IDs ready. An agent will immediately check the status of Torvald’s missing advice, verify the laboratory progress of your replacement test, and arrange for an expedited resolution or full refund if either sample has been lost or unable to process.

https://support.ancestry.com/s/phonesupport

Saanut 5/5 tähteä

Very easy to navigate

Easy to follow web pages. Lots of records available, although I get a little annoyed when looking at family trees that others have posted, you select the set of trees that has the family, open one of them, and when your finished it takes you back to the original screen that shows the trees with similar surname and you then have to start again, selecting that name that has the trees associated to it, instead of stay with that set from the start., otherwise, its a great site

11. elokuuta 2026
Saanut 4/5 tähteä

Overall

Overall, enjoy using the Ancestry site, however, I find it annoying when updating information is updated.

Previously, when you added a new hint to a person, you used to be able to view their spouse and children on the same page. Now one has to jump back and forth to confirm that one has the right person.

Overall, enjoy using the site and receiving hints every week.
Tuesday, August 11, 2026

11. elokuuta 2026
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thank you so much for the review and for sharing your honest feedback! We're thrilled to hear that you overall enjoy using Ancestry and look forward to receiving your weekly hints.

We completely understand how frustrating changes to the user interface can be, especially when they add extra clicks to your research workflow. Being able to see spouses and children on the same page when reviewing hints is crucial for confirming you have the right family match quickly.

We appreciate you bringing this specific detail to our attention. Feedback from dedicated members like you helps our product team understand what features matter most as we continue making updates. Thank you for being a part of the Ancestry community, and happy building on your tree!

Saanut 4/5 tähteä

Hints are a great idea

Hints are a great idea as most of my ancestors are in UK and we cannot keep travelling to there every time we receive new information.

11. elokuuta 2026
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thank you so much for sharing this! That is the absolute magic of online records—being able to jump from parish registers in Yorkshire straight over to census logs in Scotland or military records in London without having to book a flight across the pond every time a new lead pops up. We're so glad the hint system is saving you time, travel, and helping you build your UK roots right from home. Happy researching!

Saanut 4/5 tähteä

I found out more about my family…

I found out more about my family members confirming my thoughts.

9. elokuuta 2026
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thank you for the review! That is one of the absolute best parts of researching your tree—there is nothing quite like finding a document that confirms a long-held family hunch or story was spot on all along. We are so glad Ancestry could help you connect those dots and bring your family's history into focus. Happy researching!

Saanut 5/5 tähteä

A fascinating & surprising experience!

I've been subscribing to Ancestry for a couple of years, having completed a DNA test. It's been a fascinating and revealing journey to date! I wish my late father could have known about my discoveries of his family history.
I always suspected we had solid ties to Scotland. It appears we have illegitimate but nevertheless 'royal' connections to two Scottish kings and a Danish princess!
It's also been amazing to learn so much more about my mother's family history. Ancestry has been able to access German records going back to the 14th and 15th centuries (not available when I joined).
I now have over 3,000 people on my family tree! It's really becoming a little 'unwieldy", however, you can easily trace the particular lines to the present day.
I would highly recommend Ancestry to anyone interested in their family tree, and in understanding 'where they have come from'!

9. elokuuta 2026
Saanut 5/5 tähteä

Ancestry Helps You Build Your Family Tree.

Ancestry has been a tremendous help in discovering our ancestors and being able to connect with long lost family members. The amount of information on Ancestry is unbelievable! The Ancestry site is easy to use. Easy to share so that other family members can become contributors to the family tree. If you want to delve into family connections and discover your roots, then Ancestry is the go to site.

9. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I found my Grand-father and was able to help another person find her father.

I found my Grand-father (with 95% certainty) and, along the way, found several 2nd cousins, one of which did not know who her father was. We eventually found her half-sister, so she was able to know her birth family background.
I also discovered a number of misconceptions in my extended family and several newspaper stories of interest.

10. elokuuta 2025
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

What an incredible journey of discovery! Finding a long-lost grandfather is a major milestone on its own, but helping a second cousin connect with her half-sister and discover her birth family is truly life-changing.

Stories like yours are why we do what we do. Uncovering newspaper articles, clearing up family lore, and reuniting family branches bring history to life in the most powerful way. Thank you so much for sharing your story, for taking the time to leave a review, and for being such a dedicated researcher in the Ancestry community!

Saanut 4/5 tähteä

In my experience Ancestry keeps adding…

In my experience Ancestry keeps adding improvements

8. elokuuta 2026
Oma-aloitteinen arvostelu
Ancestry.com.au-logo

Vastaus yritykseltä Ancestry.com.au

Thank you so much for the review! We're constantly working behind the scenes to update our tools, expand our records database, and refine the site experience. It's wonderful to hear that these continuous improvements are making a positive difference in your research. Thanks for being part of the Ancestry community, and happy tree building!

Saanut 5/5 tähteä

My ancestry journey

Before joining Ancestry I knew very little about my bio family, scanty knowledge only from my mum
Over the last 5 years as an Ancestry member I have discovered so much!
You do need to evaluate your green leaf hints carefully though, many trees have wrong information
I learnt this the hard way now I’m going through & getting records that back up those hints
If they aren’t there I delete the person & try again
Having my dna done also led to a few surprises both maternal & paternal ones too!

8. elokuuta 2026
Saanut 5/5 tähteä

A long-time user

I have been using Ancestry for over 20 years. Over that time the ever-growing digital records I have had access to through this platform has grown my tree in depth and detail I could not have imagined when I started out all those years ago. Inconsistencies in the details in my early research have been resolved, and new avenues of research have been uncovered.

8. elokuuta 2026

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