AKASO Arvostelua 

I purchased an Akaso camera to use whilst scuba diving based on the product description that stated the camera and case were waterproof up to 30m. I took it diving for the first time and got to about 10m when the camera stopped working and water had leaked into the case.

I contacted the company as the camera was under warranty and their first answer was to put the camera in rice to attempt to fix it... obviously this didn't work so I contacted them again and they refused to refund me for the product.

Absolutely terrible customer service, products that don't work as advertised and useless warranties, don't purchase from them whatever you do!

Waiting yet for my shipment!
They promised me in 3 -7 days it will be here. After 14 days I´m still waiting and nobody can say me what´s happens. Now I travel to Asia next week and I don´t have my camera!

I ordered a V50 camera to use of a cycling trip.
delivery was delayed and it didn't arrive on time.
my main reason is to use this cycling and I chose it because it has a handlebar mount. the maximum diameter of the handlebar mount is 22mm. The smallest bar or tube found in bicycles is in old, vintage steel bikes - 25.4mm. newer bikes use larger bars. Of the 6 varied bikes I have, this mount fits none of them. When I asked Akaso about this they blamed me for having unusually large handle bars and tried to sell me a motorcycle mount which was sold out, and is priced 5x what it is worth.

I bought an AKASO Seemor-200 Night Vision. AKASO sent the goods fast and with trackinginformation. The quality of the Seemor-200 Night Vision is as described and I'm satisfied with the product. Also no problem with payment. For me it looks like a trustful shop.

My Akaso Brave 7 stopped working while on holiday in October, just days over a year old. I looked at the warranty I have (registered with AkasoTech having bought off Amazon) and saw it had an extra year. I contacted the guys at AkasoTech and they were really good. They tried to help me restart the camera, but eventually told me they could send a new replacement camera.
It cost me $40 in a handling charge, but the replacement camera arrived today, within the 5-7 days they told me it would.

Well chuffed, brilliant stuff guys.

I bought an Akaso v50x in hope that it would be a bit better than my 10 year old gopro hero 3 black from 2014. Unfortunately this was not the case. The adverts are misleading and footage has obviously been done on a better device. I suppose you get what you pay for. At least it can be used as an ok dash camera in 1080 60fps mode. The remote control did not work either. The only good thing was the display and easy UI.

Very pleased with the service from AKASO. We initially bought a V50x and were happy with the product. Prior to going on holiday we checked and the product had become faulty. When reporting this to customer services who immediately offered refund or replacement. They helped us through this process and a few other issues as well that were our fault.
Good product and great communication.

As an extra we got the chance to fill out a review to get extra accessories after our initial purchase which was a nice touch.

Camera takes ok Pictures, the video quality, regardless of settings is poor, nighttime its just a blur and even though it does not have stabilisation enabled on this, when still, the video quality is still very poor. Haven't tried it in the water yet, but I would imagine that any movement will cause an issue to any videos recorded, wherever you take them. Personally, I would not recommend this product, even at such a cheap price, I still expect the basics to work well. Its a no from me.

Ordered extra batteries for my Action cam, Brave 8 lite.
Site is reported as scam in scamadvisor, but that is false positive, since everything went as excepted.
I received my batteries in timely manner and they were exactly what I ordered. Only problem was tracking code they sent, that did not work.

Received the product when they said I would and it works well.

Their product is a brick. It doesn't work. SCAM!

I ordered a camera on 5/21. My order status was updated to shipped on 5/22. The tracking number I received still shows "Your package is waiting to be picked up by the carrier." I've been scammed.

I bought an Akaso EK7000 pro action camera for documenting the state of coral reefs after my GoPro 7 failed because of a design fault. The touch screen made the Akaso EK7000 pro very easy to setup for underwater, to compensate for the loss of blue colour. I was very satisfied with the excellent recordings. Then after a few months the camera started turning off spontaneously. I contacted Customer Service and they were very helpful and friendly. After trying resets etc. to no effect CS offered to replace the camera for free. All in all a very satisfying experience.

In case you read Spanish. Here is a synopsis: compré una camera de acción Akaso EK7000 PRO, y estuve muy contento con las grabaciones de alta calidad, sobre todo bajo del agua, mayormente para documentar el estado de arecifes de corals. Pero después de 4 meses de uso la cámara empezó de apargarse por su propia cuenta. Contacté a su servicio de atencion al cliente y me quedé muy satisfecho con su manera de tratar de resolver el fallo. Al final me ofrecieron reemplazar la camera gratis. Estoy súper contento.

Delivery was very slow and confusing and I was about to think that I got scammed, but in the end I've received it. Customer service is responsive.

Vendeur pas du tout commercial suite à problème de vidéoprojecteur acheter sur Cdiscount, à l'heure aujourd'hui il me propose un appareil inférieur à mon prix d achat ( appareil acheté le 28 septembre 2023 5 mois d'utilisation)

Terrible customer service brought a camera off there Amazon site , got sent a broken camera and no have been told after weeks of trying to get hold of them that I have to pay to return the product to Germany from Spain witch will cost 60% of what I paid for it so pointless , don’t waste your time or money

Echange en 6 jours d une go pro neuve defaillante ..
Rien a dire sinon merci

Produit défaillant auquel l'entreprise ne résout rien. Clairement un défaut de fabrication mais Akaso ne veut rien entendre. Soyez vigilants

Company sent accessories kit but not the 50 elite camera I paid for and they will not answer replies by email,phone,text, etc.
I noticed now that others have been taken advantage of also with this tactic of sending one of two items and then saying order has been delivered....jor

The Akaso EK7000 Pro is the generic, small Chinese video camera and whilst it is not useful to compare it with the GoPro of perhaps more than seven times the price, there are similarities; the quality of image definition being one. This is really good, although the electronic image stability feature is not entirely satisfactory and reaction to changes in the ambient light are a bit slow.

However, the small instruction leaflet accompanying the product is singularly unhelpful. It is necessary to go online to download the full set of instructions but even these are woefully inadequate; they do not cover many of the camera's claimed functions, accessing some of which requires one to scroll the menu screen but no mention is made of this in the manual, thus (in my case) making it impossible to operate the unit and I was tempted to return it to the supplier. It required several email conversations with an offshore call centre to overcome the difficulties, although I did find the people there to be helpful despite some of their advice seeming to relate to a different model.

It has to be admitted that programming the camera is not particularly easy but given a little diligence, video results can be entirely acceptable. Given its cost, the Akaso represents good value for money but failure to provide a SD card as part of the package is not a cost saving, merely an avoidable irritation. I appreciate that others may have had less pleasant experiences with Akaso but apart from the foregoing, I have no specific complaints.