I have purchased twice and each time great quality items.Kept informed of delivery and it was 48 hours tracked. Good customer service. I purchased pyjamas and they wash and dry amazing. Still look lik... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shocking goods arrived faulty on the 06/05/26 and they were not as advertised, didn’t even try them was that disappointed with them, packed them up sending photos as requested by them, they said they... Näytä lisää
I have had a lot of different things order from5£ stuff, always delivered in good time, well packed and items as expected. Good service.
Not the first shopping with them but same problem. Parcel is delivered in partially ripped boxes! Sometimes put together or enlarged by adding extra pieces from different boxes or gaps are covered in... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.
Yhteystiedot
Ronald Gorton Center, Castlemere Street, OL11 3SW, Rochdale, Yhdistynyt kuningaskunta
- 01706355490
- info@5poundstuff.com
- www.5poundstuff.com
4,1
Hyvä
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 68 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Value
Quickly and safely Delivered.
Great Quality & Appearance.
Highly RECOMMEND SHOPPING WITH 5poundstuff.com.
Exceptionally Fantastic Range of
Products!
24. kesäkuuta 2025
Ok but not wonderful
Ok but not wonderful. Tops had a musty smell, which is still there despite washing and using scent boosters and fabric container.
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Thank you so much for your honest feedback. I’m very sorry to hear that the tops arrived with a musty smell and that washing hasn’t helped. This is certainly not the experience I want for my customers.
I’d like to make it right for you—would you be open to a replacement or a full refund? Please let me know what works best, and I’ll take care of it right away.
Thank you again for bringing this to my attention. Your satisfaction is very important to me.
Terrible customer service after all items not recieved!
Ordered 3 shorts and only 2 was delivered, with NO contact or info regarding the other not sent. After msging to find out where the other one was I was only then told that it was out of stock!. I was told to pick another one. I chose one, which only cost £1.49 more than the original one I ordered. I was told to PayPal this an then the ordered will be dispatched- after sending payment it still wasn't sent and I was told the info will be sent to a relevant department and they will handle as soon as possible! This is absolutely ridiculous and pathetic all for £1.49. Terrible customer service. This was a fault on their part an they couldn't just waver the 1.49 more and send it to me, instead make a long procedure after i already PAID in the first place. A fault of theirs should be covered by them. Talk about a great way to lose customers!
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Hi,
We sincerely apologize for the inconvenience caused. While £1.49 may seem small, we follow standard procedures to ensure accuracy, and we clearly fell short in this instance. To make things right, we've already dispatched your replacement item to your address - you should receive it shortly. Your feedback is invaluable, and we're reviewing our processes to prevent similar issues in future. Thank you for your patience and understanding as we work to improve our service.
Best Regards
Sizes not correct and sent two of the…
Sizes not correct and sent two of the same shirts
26. toukokuuta 2025
Vastaus yritykseltä 5poundstuff.com
Hi,
Thank you for bringing this issue to our attention. We sincerely apologize for the incorrect sizes and the duplicate shirts in your order—this is certainly not the level of service we aim to provide.
To make this right, we’d be happy to offer a replacement with the correct sizes, issue a refund. Please reply with your order number and the correct sizes needed, and we’ll handle this immediately.
We appreciate your patience and understanding, and we’re here to ensure you’re completely satisfied. Feel free to reach out directly at for faster assistance.
Kind Regards
Great buy found site as others have…
Great buy found site as others have commented by chance. Article arrived in time, kept well informed during the process. Also very good value, definitely will buy from this seller again!
2. toukokuuta 2025
Oma-aloitteinen arvostelu
Brilliant little store find
Brilliant little store find
I ordered a few staples t-shirts and shorts and was very pleased with the site easy to use, value for money, nice range of products (please add more lady's tops) 100%would use this site again and recommend to a friend & family
1. toukokuuta 2025
Oma-aloitteinen arvostelu
Very fast delivery
Very fast delivery, goods I bought all perfect. Will definitely buy from here again.
24. huhtikuuta 2025
Shocking Service
One only because I couldn't give it zero stars. Ordered on 15th, no sign of delivery. No response of company and poor response of delivery company. Refund claimed through PayPal after 2 weeks. Never again.
29. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Hi,
We sincerely apologize for the frustration and inconvenience you’ve experienced. This is not the level of service we aim to provide, and we truly regret falling short of your expectations.
We’ve reviewed your order and see that there was a delay in delivery and communication, which is unacceptable. Our team is looking into what went wrong to prevent this from happening again.
Your refund through PayPal has been processed, but if there’s anything further we can do to make this right, please don’t hesitate to reach out to us directly at [customer service email/phone]. We value your feedback and hope to have the opportunity to restore your trust in the future.
Thank you for bringing this to our attention, and we’re truly sorry for the disappointment caused.
Excellent company to deal with
Excellent company to deal with
I made a slight error on my order, but a quick email and it was all sorted. That is fantastic customer service
Items arrived quickly and packaged well, and superb quality as always
9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Very good quality
I have ordered off this site a few times and never been disappointed
Delivery is good and the hoodies I've had men and ladies are brilliant quality and was very well
26. maaliskuuta 2025
Excellent website and items for good prices
Excellent website, I found by chance and ordered the goods, arrived no problem and item was exactly what I needed.
Highly recommended and will be using again
25. maaliskuuta 2025
There was an item missing and I didn't…
There was an item missing and I didn't receive a response to my query.
25. maaliskuuta 2025
Vastaus yritykseltä 5poundstuff.com
Dear DENISE REDMAN,
I'm truly sorry to hear an item was missing from your order and that you haven't received a response to your query. This isn’t the experience we want for you. Could you please share your order number so we can investigate and make this right? Please feel free to reach out to us at info@5poundstuff.com, and we’ll prioritize getting back to you within 24 hours.
Thank you for your patience,
Cheap Quality Items Good Service.
25. maaliskuuta 2025
BarginAbsolutely a bargain Duvet n bedding…
Absolutely a bargain Duvet n bedding set for a £5 crazy thank you❤️
26. maaliskuuta 2025
Very good products quick delivery
Bought from this company before …excellent customer service and good quality products
26. maaliskuuta 2025
Great variety of products at reasonable…
Great variety of products at reasonable prices, delivery updates and on time too 👌😊 Thank you
25. maaliskuuta 2025
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