5poundstuff.com Arvostelua 8 277

TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have purchased twice and each time great quality items.Kept informed of delivery and it was 48 hours tracked. Good customer service. I purchased pyjamas and they wash and dry amazing. Still look lik... Näytä lisää

Saanut 1/5 tähteä

Shocking goods arrived faulty on the 06/05/26 and they were not as advertised, didn’t even try them was that disappointed with them, packed them up sending photos as requested by them, they said they... Näytä lisää

Saanut 5/5 tähteä

I have had a lot of different things order from5£ stuff, always delivered in good time, well packed and items as expected. Good service.

Saanut 3/5 tähteä

Not the first shopping with them but same problem. Parcel is delivered in partially ripped boxes! Sometimes put together or enlarged by adding extra pieces from different boxes or gaps are covered in... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Halpamyymälä
  2. Remonttitarvikeliike
  3. Miestenvaateliike
  4. Naistenvaateliike

Yrityksen kirjoittama

5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

8 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 68 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I have purchased twice and each time…

I have purchased twice and each time great quality items.Kept informed of delivery and it was 48 hours tracked. Good customer service. I purchased pyjamas and they wash and dry amazing. Still look like new , didn't shrink or go bobbled. I am happy with this site.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The sizes r total wrong

The sizes r totaly wrong on the website.(3 inches bigger on the site than the actual size) have messaged them 3 times with no reply. Now making a claim with paypal to get my money back!
AVOID🤬

25. toukokuuta 2026
Saanut 1/5 tähteä

Shocking goods arrived faulty on the…

Shocking goods arrived faulty on the 06/05/26 and they were not as advertised, didn’t even try them was that disappointed with them, packed them up sending photos as requested by them, they said they would need 3 days to issue or think about it? On the 07/05/26 I got an email saying my request had been denied?? No explanation other than I hadn’t followed what they said? I have done. This is obviously a scam site and needs to be taken down, I’ve contacted trading standards with their details
Buyer beware

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Faulty Item received......

Item was delivered within a decent timescale however the item was faulty when arrived. There were loose screws, damaged screw holes, missing key parts on the adjusment section of the table...
I was offered a refund of the item price without the VAT being included and was told even although their item was faulty on receipt, it was at my cost to return it as the cost of original shipment was also not included in the refund.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Chino shorts

Hi
I bought 2 pairs of Chino shorts...
I found them to be of excellent quality
And at a very good price...also delivered next day ... Will be shopping here in future ⭐⭐⭐⭐⭐

25. maaliskuuta 2026
Saanut 1/5 tähteä

It's obvious #5poundstuff do not want…



It's obvious #5poundstuff do not want to take responsibility for their mistakes by sending mixed match sizes.

After my review here I was contacted by 5poundstuff to resend my order details and again after sending they choose to ignore my email again and they are here playing politics.

I GAVE UP!!!!!!

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Cancelled order

Cancelled order. I have given two star because I have been given an automatic refund. However I don't expect an item advertised, that I can purchase to be put of stock, particularly after receiving a ready for dispatch email. I needed this item for a specific date and have had to run around last minute to find an alternative. I received a refund before a notification email and there wasn't as much as an apology within the email. Last time I will be ordering for here

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
5poundstuff.com-logo

Vastaus yritykseltä 5poundstuff.com

Hi Sam,
We’re really sorry for the inconvenience and frustration caused by the cancellation of your order. We completely understand how disappointing it is to receive a dispatch confirmation and then find out the item is out of stock — especially when you needed it for a specific date.

This situation fell short of the experience we aim to provide, and we sincerely apologize for the lack of timely communication and for not including an apology in the initial refund notification. Your feedback has been shared with our team so we can improve our stock management and customer communication processes to prevent this from happening again.

We truly value your support and would appreciate the opportunity to serve you better in the future. If there is anything we can do to assist you now, please feel free to reach out to us directly.

Kind regards,

Saanut 1/5 tähteä

Didn't receive parcel and getting…

Didn't receive parcel and getting called lier by customer service not my fault issue with Yodel not doing delivery

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
5poundstuff.com-logo

Vastaus yritykseltä 5poundstuff.com

Hi Paul,

We are very sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. Not receiving your parcel is already upsetting, and we are especially concerned to hear that you felt you were not treated respectfully by our customer service team. This is not the level of service we aim to provide.

Please be assured that we take your feedback seriously. We are currently reviewing the delivery issue with the courier and also looking into the communication you received so we can address this internally and prevent similar situations in the future.

We would really appreciate the opportunity to resolve this for you. Please contact us directly with your order details so we can investigate further and arrange a suitable solution as quickly as possible.

Thank you for bringing this to our attention, and once again, we are truly sorry for the inconvenience caused.

Kind regards,

Saanut 1/5 tähteä

Won't be using again I ordered M and…

Won't be using again I ordered M and they sent me L so I can't use them as to big and to return I have to pay postage on their mishap like how is that right when I paid for all of it for them to send wrong size then I have to pay again

1. helmikuuta 2026
Oma-aloitteinen arvostelu
5poundstuff.com-logo

Vastaus yritykseltä 5poundstuff.com

Hi

We’re really sorry to hear about your experience — this is absolutely not the standard we aim to provide.

If you ordered a Medium and received a Large, that is clearly our mistake, and you should not be responsible for covering return postage in that situation. We completely understand your frustration, especially after paying in full and then being asked to pay again due to an error on our side.

Please contact our support team directly at info@5poundstuff.com with your order number so we can resolve this immediately. We’ll arrange the correct size to be sent out and make sure the return process is handled properly without additional cost to you.

We truly value your feedback, and we’d appreciate the opportunity to put this right.

Saanut 3/5 tähteä

Order …

Had a little bit of a bad experience they are usually quite good but order a few items but 2 products never arrived were told they were delivered by not recieving nothing contact company were told them item out of stock not informed at time of order so refunded both items that were missing.

26. tammikuuta 2026
Saanut 5/5 tähteä

missing item's

I have purchased three separate orders from this on line store , the first two were fine , the third order was was missing item's , I contacted them via their on line chat , had a reply the next day to say the missing item's where being sent out , received a parcel two day's later , but I was still missing part of my order , I contacted them again , to say I was still missing item's , received a quick response , and I received my missing item's two day's later , so customer service is excellent sorting out any problems you may have very quickly , I highly recommend this site , good quality products at fair prices .

9. tammikuuta 2026
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin