I have purchased twice and each time great quality items.Kept informed of delivery and it was 48 hours tracked. Good customer service. I purchased pyjamas and they wash and dry amazing. Still look lik... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shocking goods arrived faulty on the 06/05/26 and they were not as advertised, didn’t even try them was that disappointed with them, packed them up sending photos as requested by them, they said they... Näytä lisää
I have had a lot of different things order from5£ stuff, always delivered in good time, well packed and items as expected. Good service.
Not the first shopping with them but same problem. Parcel is delivered in partially ripped boxes! Sometimes put together or enlarged by adding extra pieces from different boxes or gaps are covered in... Näytä lisää
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5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.
Yhteystiedot
Ronald Gorton Center, Castlemere Street, OL11 3SW, Rochdale, Yhdistynyt kuningaskunta
- 01706355490
- info@5poundstuff.com
- www.5poundstuff.com
4,1
Hyvä
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 68 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä 5poundstuff.com
Hi,
I am very sorry to hear that you have not received your order. We take delivery reliability seriously, and I want to investigate exactly what went wrong here—whether this was a courier issue or an error on our end.
Please reply to this review or email us at info@5poundstuff.com with your Order Number. We will track the package immediately and, if it is lost, we will issue a replacement or a full refund right away.
Best Regards
Great value mens and women's loungewear…
Great value mens and women's loungewear purchased at clearance prices
24. syyskuuta 2025
Amazing clothing
The hoodies are great material and wash brilliant! The service is amazing and I have always received my order within 4 days of ordering!
24. syyskuuta 2025
Extortionate delivery prices......
7. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Hi,
Thank you for your feedback, and we're sorry to hear you found our delivery prices high. We understand how important affordable shipping is. To clarify, our shipping charges are calculated based on the weight of the items, as outlined on our website, and we split costs for multiple items to keep fees as fair as possible. However, we’re sorry this felt excessive in your case.
We’re reviewing our shipping structure to ensure it remains competitive and transparent.
Best Regards
Great quality clothing at exceptional 👌…
Great quality clothing at exceptional 👌 low prices.
24. syyskuuta 2025
Quality stuff prompt delivery10/10
24. syyskuuta 2025
No free rrturns, clothes sizes are off.
Their sizes are messed up. I paid £6.39 for postage you'd expect free returns right. Don't think so, spent another £5 for return. 11.39 for postage and return for cheaply made clothes, poor quality and wrong size. Wrong towel sent, trunks small, jogging bottoms and hoodie too long, sleeve hanging off and trousers for my son who normally wears this size from M&S so that's the sizes I ordered and it was completely off. I would avoid this place, they have no empathy. Especially if your struggling and children grow up fast, you want to get them something, but come on no free return, clothes awfully sizes and made, the communication via email didn't head anywhere, Olive refused prepaid returns. I would never buy from here again, as a disabled single parent on benefit. They made my life hell, I had to post outside. I have told all my friends and family, warned everyone I DONT RECOMMEND!
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Hi,
We’re truly sorry to hear about your recent experience and the disappointment caused with your order. We take feedback like this very seriously, as we want all of our customers to feel confident and happy shopping with us.
While our sizing is based on the information provided by our suppliers, we understand that variations can sometimes occur and this can be very frustrating. Regarding returns, our policy is clearly stated on the website, but we do appreciate that paying for postage can feel discouraging, especially if items don’t meet expectations.
We would like the opportunity to look into this further for you, including the wrong towel sent, and see if we can resolve this in a way that’s fair. Please contact our customer care team with your order details, so we can assist you directly.
We value all our customers and are always working to improve both product quality and service. Your feedback has been passed to our team for review, and we’re sorry again that your experience was not as it should have been.
Best Regards
I love receiving my order from you
I love receiving my order from you , everything is great value for money beautiful design and colour are excellent. I've ordered quite a few times and dont buy anywhere else now.
25. elokuuta 2025
Great website
Great website, excellent items at discounted price,easy to order and very speedy delivery
25. elokuuta 2025
Great price and fast delivery.
25. elokuuta 2025
No confirmation of delivery 😢 item left…
No confirmation of delivery 😢 item left somewhere can't find it
25. elokuuta 2025
Vastaus yritykseltä 5poundstuff.com
Hi,
We're truly sorry for the trouble with your delivery—it sounds so frustrating to have it lost in transit with no confirmation. We've already processed a full refund for your order. If you could share the tracking number with us, we'll dig deeper to ensure this doesn't happen again. Thank you for your patience, and please let us know how else we can assist.
Best Regards
Great clothes and great customer support
Great clothes for a great price. And when there was a problem with my order I reached out and it was all sorted within 24 hours. Customer service was prompt and courteous. Highly recommend.
20. elokuuta 2025
Oma-aloitteinen arvostelu
I ordered 7 t shirts size 2xl and when…
I ordered 7 t shirts size 2xl and when they arrived one of the t-shirts was xl , when i complained they wanted to see photographic evidence which I sent them then they asked if I wanted a refund of 50% of one t-shirt, I said I prefer to have a t-shirt sent , the next thing I knew they made a refund to my card which I didn't want , will never use this company again !!!!!!!!
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Hi,
We’re deeply sorry for the mix-up with your order of seven 2XL t-shirts, where one arrived as an XL, and for the frustration caused by processing a refund when you preferred a replacement. We’ve already refunded the full amount for the affected t-shirt. We’re investigating to ensure this doesn’t happen again and truly appreciate your patience. Please let us know how we can further assist you.
Best Regards
Excellent service
Excellent service
Excellent value for money. I would highly recommend
28. heinäkuuta 2025
5 shirts for £15 you can’t complain do…
5 shirts for £15 you can’t complain do for a holiday .
25. heinäkuuta 2025
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