WorldChoice Sports | Independent WorldChoice Holidays Arvostelua 201

We recently purchased a wedding package through Wowcher with the merchant World Choice Sports. The package included a whole host of things including professional photography. Upon purchasing the wedding package Word Choice Sports listed the services included with the package which included professional photography.

We then received a voucher in the post from World Choice Sports with no mention of professional photography. My partner had been in contact (via email and telephone) with World Choice Sports and she had asked on numerous occasions if a professional photographer was included in the package. World Choice Sports said everything had been sorted and to contact the wedding planner when we arrived in Las Vegas. Upon arrival we contacted the wedding planner only to be told by the wedding planner that she had a note saying "no professional photographer". We had to resort to the limo driver taking photo's of us. In the advert it clearly mentions professional photos at a wedding chapel. We have paid for a service and not received what we paid for because world choice sports had changed their mind. This had left my partner in a very emotional state days before her wedding.

During the vacation period we had been liaising with World Choice Sports and they were extremely unhelpful.

I've used Worldchoice for domestic and foreign football packages and have always found them to be reliable, professional and great value.

Would thoroughly recommend.

Booked a flight in July to go from Humberside Airport to go to Alicante on October the 21st. Informed on August the 3rd that for 'Operational Reasons' the flight has been cancelled (approx 3 months before flight time).
Just told "Ryanair often do it the day before and do not offer any compensation", in other words we do as we like!!
I hope Humberside Airport take note and do not have any dealings with this firm or its subsidiary (Jetextra) ever again as this is obviously a Cavalier Company who have little thought for their customers.

Really poor service from the moment I tried to arrange the booking after receiving my Groupon Voucher. Called up to book the accommodation for the Hungarian Grand Prix weekend as detailed on the Groupon website and was advised I could not book over the phone so had to email. Emailed straight away and by the time they actually responded the options for the 4* Hotels that were advertised for the deal were no longer available and the only options given at that stage were 3* Hotels. Requested to upgrade to weekend tickets, however when our tickets arrived they were only for the Sunday. I called up to ask why as I had confirmed in several different emails that we would like to upgrade, they advised we had not made additional payment even though they never provided instructions to make a separate payment for the upgrade, and then we were advised they had run out of weekend tickets. Would not recommend using, you can get a better package booking yourself at a similar price.

I went on a recent trip to Monaco with Worldchoicesports and everything went fine. Having read the reviews, this is the first I had heard there were problems with one of the other flights but having worked in the airline industry, this could have been for one of any number of reasons.
Took Rocher tickets and the view was OK but probably worth upgrading to a proper grandstand. As far as communication with the company, I must have been on the phone a dozen times in the weeks leading up to the event and they were always able to put me at ease so no problems there. They took my mobile number so were able to text us with any changes to plans - I wish all companies would do this!
Tip: Buy a couple of big bottles of water to take with you. You will thank me!

Very poor organisation of whole trip, conflicting information, wrong times passed to customers, drop off point no where near where suppose to be and maps provided useless. Arrived at Rocher viewing area 2 hours later, race stared unable to see anything not even with binoculars.
No accountability taken by company don't waste your money on this expensive day, just get yourself a flight and do yourself much better off.

Booked Monaco Grand Prix
Arrived half way threw the race as there chartered flight was delayed 3 hours out going and delayed 3 hours on return
No compensation paid disgusting customer service once they have your money you have zero support Terrible

Monaco 2017
Made complaints to World choice sports about the chaotic events of the day and had no sensible reply yet.
Plane was late both ways .. service on airline was not delivered as promised.
Bus driver no clue, dropped in the wrong place and spent more time walking and waiting than anyone would regard as acceptable. WCS reps were atrocious no help offered or provided, no guide to our seat as promised.
Watched the F1 but nothing else, no support races, told the wrong collection point spent more time walking to all the wrong places, no time for a meal or a beer.
The whole day was around 23 hours from start to finish for an F1 race of 1hr 40min. Massive waste of money very frustrating and wholly disappointing. I have sent a complaint to WCS the MD replied with a dismissive email suggesting I wait 14 days for response from the airline.. my complaint is WCS not the airline I didn't have a contract with them.. 14 days ended today my expectation is some compensation I intend to go viral if I am given the runaround.

Booked on the Monaco 2017 trip:
Leaving the flight was an hour late,
The hot breakfast was a sandwich served off a cardboard box - no hot drinks available,
The bus driver got lost and did several U-turns in the center of Monaco wasting even more time,
We were then dumped on a random street and left to find our seats with no assistance - the apparently 15 minute walk took us 1 hour walking at a fast pace and we only knew directions because we knew the circuit,
Pickup location was changed and the text was received only an hour before the bus was due to pick us up - again another hours walk away,
The flight was delayed three hours for no given reason - the plane was on the tarmac the entire time,
The hot meal on the return flight was a bag of crisps and a chicken wrap.
The reply from Worldchoice is a £25 refund, therefore I'll be complaining to ABTA.

Graham from world choice sports helped me organize a trip to rome for the six nations 2017 and i have to say everything was perfect even the weather.18 went out 18 came back a brilliant trip had by all cant wait for next year.GREAT JOB
shailesh and friends of the local chartam kent

cant fault them went to the Monaco GP with them last year and booked again for 2017

Real Madrid v Atletico Madrid 8/4/17.

From day 1 World Choice Sports (WCS) were clear and honest regarding what to expect on our trip. Tickets are delivered to the specified hotel 1 day prior to the game, and this was our only concern. However, the tickets arrived exactly as promised.

We were accommodated well when 2 additional people joined our group and were delighted that they could be booked into the same hotel as the other 6 of us.

We booked an additional night and this was also organised by WCS and at very reasonable rates.

I have already informed WCS that I will not even look elsewhere when booking again...I have found a company I can trust to accommodate my needs.

Looking forward to my next booking in either Italy or Germany 2019!

Excellent.

We had a brilliant package for six nations rugby 2016 in Rome. The hotel was good, the match was brilliant and everything went without a hitch.

Also during the booking & leading up to the trip, any help we required was dealt with efficiently by the staff of World Choice.

When asked about a refund due to circumstances outside of my control, I was told no.

If something happened that prevents your customer to get to the event they have planned, a little more empathy would go a long way.

All family and friends have been warned off your services now.

Used World Choice Sports (via groupon) for a trip to watch FC Barcelona v Real Sociadad at the Camp Nou.
We had to contact them on good Friday regarding hotel change & ticket delivery, the man I spoke to could not of been more helpful and sorted out our issue within an hour very polite and helpful staff will be booking to see more games in Europe again.