The product has chipped over four years despite being put down by a professional fitter. All the people l have spoken to had the same experience, the warranty is a joke and all the company has tried... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
The product has chipped over four years despite being put down by a professional fitter. All the people l have spoken to had the same experience, the warranty is a joke and all the company has tried... Näytä lisää
Yritys on vastannut
Woodpecker flooring was recommended to me by my builder when I started my downstairs refurb. On his advice I went with the classic range. Woodpecker were kind enough to send many samples via MKM whe... Näytä lisää
Yritys on vastannut
Kyros and Rachel have been so helpful when I managed to scratch my solid wood flooring between them they advised a product that would help repair the scratch. Thw item they recommended was out of stoc... Näytä lisää
Yritys on vastannut
We installed woodpecker floors across our entire flat, including our kitchen. They look beautiful and are really easy to clean. They are hardy and do not stain, which is essentially for a kitche... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Highgrove Limed Oak
Pant Glas Industrial Estate, 26, CF83 8DR, Trethomas, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had to contact Woodpecker flooring regarding a delivery that was damaged in transit I spoke to Yorick Tunley who sorted replacement which I received within 24 hours. Excellent service thankyou Yorick. Regards Richard Osborne.

Vastaus yritykseltä Woodpecker Flooring
I’ve had the pleasure of working with Ashleigh Warr and Woodpecker Flooring, both as a supplier of their products and now as a customer, and I couldn't be more impressed. Ashleigh went above and beyond, taking the time to carefully outline a variety of options to fit my needs and preferences. She was incredibly generous in sending out samples for me and my branch, allowing us to really experience the high quality and beauty of Woodpecker’s range.
The products look absolutely stunning, and I am genuinely excited to have them installed in my home. Ashleigh’s knowledge, patience, and dedication to customer satisfaction make working with her and Woodpecker Flooring a fantastic experience. Highly recommend!

Vastaus yritykseltä Woodpecker Flooring
Quick to deal with my questions! Direct contact is perfect

Vastaus yritykseltä Woodpecker Flooring
Floor is awful. It has peeled in places despite being told it was suitable for kitchen. Actually cut my foot on it twice and one piece has completely snapped.
Dates arranged for someone to come out changed, which I get as things happen but I would not recommend this flooring if its in a busy area a d you want to walk on it daily!

Vastaus yritykseltä Woodpecker Flooring
Wanted to praise and thank Yorick from Woodpecker Flooring for arranging my order which was needed asap. He was very helpful and accommodating.
Order delivered as promised.

Vastaus yritykseltä Woodpecker Flooring
Quality flooring bought via Wren. Love the product. My fitter did too. Easy to install and looks fab. Glad I chose it. Service from Woodpecker good too.

Vastaus yritykseltä Woodpecker Flooring
This company is a joke ..... each box had a number of broken planks, when queried "this should be covered in your wastage calculations" ...so I should buy more knowing that you will deliver broken planks?
Be careful, they are scammers, delivering broken products they dont replace or refund.
IF they refund me for the broken planks, ill take this review down

Vastaus yritykseltä Woodpecker Flooring
Purchased the flooring through Wren kitchens and had it professionally laid throughout my entire house downstairs. In all honesty the flooring is of very poor quality and with in a matter of a few months it has started to lift and bow.
I see this is a common problem looking at others reviews.
Bottom line is I would never buy it again and certainly wouldn’t recommend them to anyone.

Vastaus yritykseltä Woodpecker Flooring
The quality and appearance of our herringbone floor is stunning and greatly admired. Woodpecker's attention to detail is brilliant, right down to matching edging strips at the doors and round the matting. A first class job.

Vastaus yritykseltä Woodpecker Flooring
Woodpecker solid oak 18mm flooring was purchased and on starting to lay the floor it was apparent that there was differences of between 2 and 5mm in board widths even from the same box. This is a fundamental flaw in a product if you are wanting a nice tight and uniform floor. There has been a severe lack of consistency in the machining of these boards. NOT GOOD ENOUGH!!!!

Vastaus yritykseltä Woodpecker Flooring
Surveyors visited and immediately confirmed they would replace the flooring as product faulty.

Vastaus yritykseltä Woodpecker Flooring
Bought woodpecker trade classic engineered oak flooring"14mm what a DISAPPOINTMENT! Scratched within days with the slightest touch.Has completely spoilt the finish of the room.
Complaints procedure completely ineffective no resolution

Vastaus yritykseltä Woodpecker Flooring
I purchased Woodpecker Herringbone 5mm flooring and had it expertly fitted throughout the entire downstairs area of a brand new property. Within months of it being fitted it started to lift and chip which is absolutely appalling considering the product is supposed to have a 25 year guarantee. Woodpecker themselves have sent out a member of their team to inspect the floor and have agreed to replace the product but I am now left with the cost of paying to have the floor refitted through no fault of my own. I am a 72 year old single lady and do not know where to turn now. I cannot afford to pay again to have an entire downstairs floor re-fitted. This should never have happened, this sub standard product should not have been sold to unwitting customers who purchased in good faith.
Woodpecker flooring are shameful for leaving people to pick up the cost of refitting because their product is faulty.

Vastaus yritykseltä Woodpecker Flooring

Vastaus yritykseltä Woodpecker Flooring
I've had an unfortunate experience similar to some posted below. Our flooring started to flake and break up after a few months and became hazardous to walk on. The quality is just not good enough.
We have tried to arrange for Woodpecker to come out and replace but we are still waiting for a call back despite chasing for weeks and weeks.
I would not recommend.

Vastaus yritykseltä Woodpecker Flooring
Easy to order delivered in a couple of days no damage to the corners of any packs I fitted this on my own would be a lot easier and quicker with 2 people but the slats lock together really neat and tidy and unlike some the edges are robust and difficult to break far from the cheapest around but the quality is excellent and no underlay reqd we used lynton sea grass engineered light oak and it looks beautiful

Vastaus yritykseltä Woodpecker Flooring
Spoke with one of the staff at Woodpecker flooring Yorick, regarding our engineered oak flooring,what a great help very knowledgeable, helpful and professional.
Thank you.

Vastaus yritykseltä Woodpecker Flooring
I wish to praise Indira Morales personally. She has taken great pains to resolve issues regarding the delivery of a replacement floor. She could not have been more engaging, pro-active and kind and that was hugely appreciated in what has been a long saga.

Vastaus yritykseltä Woodpecker Flooring
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