Woodpecker Flooring Arvostelua 

Herringbone flooring started separating, the top coat laminate peeling away. The product was purchased via a deal with Wren Kitchens, I thought the price was too good to be true!

I don't know how to reply to woodpeckers reply below. But I tried to resolve this with you, and you sent someone out and he concluded that the floor was not level and that was that. We were talking of a large dinning room, living room and part kitchen area and the small not level area was minimal to the overall quality of the product. The peeling of the laminate, the detached supposed click and lock, the separation of boards on areas that have not use made is very clear to us this is a poor product and not a leveling issue. Which when we enquired prior to purchase we advised of tolerances with the product. Of which there is in fact no tolerance whatsoever in level or general use.

We have accepted that this is a battle you are not prepared to put right, or accept poor quality of a product when you are currently trying to sell a similar or in fact the same product in a well known builders merchants. I guess that is the nature of reviews, for consumers to form their own opinion from those reviews. We have since had the complete floor replaced to a great product also sold in a well known builders merchants of a far more superior quality.

Brecon oak... chipping, splitting and spidering. Floor layed 14 months ago.
Happy to chat to other customers .
Original flooring supplied has been discontinued and replaced by a 3mm thicker plank. Woodpecker called out and said it appeared stones were under the entire floor and had caused the problem .Definitely not the case.This is in the hall, kitchen, lounge, utility and dining room.
We have had an independent review, and are compiling a case , with others who have had same problem.

Exceptional quality product! We are so happy with our engineered floor panels and plan to renovate other rooms with the same product. I had a skilled friend help me with the fitting which was straight forward.

Simple chat conversation about delivery. Helpful.

I have been going around in circles for months with Woodpecker telling me that the extra wall to floor trim pieces they have sent are the same other than slight differences due to the manufacturing process. It is bad enough that neither trim matches the flooring, but now I am supposed to finish my flooring off with a trim that is of a completely different colour and pattern to that already laid down in the rest of the room? Unbelievable.

We love it! Good quality product, great colour, great fit together, or so the fitter says, looks great and feels great, appears to be hard wearing but time will tell, easy to maintain with a swiffer! Enough said!

Needed a few samples so requested on website not only did I get the samples next day but got messaged and help and few more samples from Simon stuff Woodpecker
Chosen from samples and help all perfect outstanding service thank you

Woodpecker took full responsibility for our flooring that had cupped and chipped. New flooring ordered and fitted by there fitters the three guys were fantastic and very professional. All this done at no further cost to myself. Can only describe the whole support and outcome from woodpecker outstanding and a company who obviously care about customers. Thankyou .

I bought a new kitchen in jan 2024 from benchmarx,i enquired about new flooring and was recommended brecon 6mm from woodpecker it was only dont a couple of months when it started cracking and chipping off,i contacted woodpecker and was finally contacted in dec and was told i would get a response in 2 weeks ,after contacting them in jan and feb they finally got back in touch and said it was because of the underlay that was used,the fitting instructions weren't in the packs but when i told them i was sent an email with all the instructions,a little to late,bad product and customer service would not recommend the product or the company

Tradesman. I have fitted an awful lot of flooring. In regards their click system nothing compares to the quality of Woodpecker Flooring. It is so much thicker than anything else I’ve put down. It goes together beautifully.

It will be the only one I recommend to customers from now on.

This the 2nd project we have used Woodpecker flooring on. It is extremely good quality and the look is just amazing. Really transformed the rooms.
Had a slight issue with a few planks that were damaged in transit but Woodpecker replaced them.

Really disappointed. Love the colour of the flooring I ordered, but even straight after installation, some scratches appeared and the whole look at the floor was ruined. This is strange given that I only ever wear slippers in the house. I fully plan as soon as I can afford to replace this flooring as it is not the quality I expected and I now can’t recommend it to anyone. Described as super durable, I totally disagree. I’ve only had it 2 months and everyone agrees it looks poor.

Out of 13 packs only 4 boards had defects. I managed to make my cuts so the defe is are now in the local tip. Everything slowed together nicely and only a few of the plastic end joint sealy clicky things played up. So far easiest floor I've laid. Looks really good

I had Brecon Flooring laid 2 years ago and it was great for about 4 months and then starting splitting, separating and cracking. I had a company surveyor here abd have complained to wren . I see that the depth of the product has now been increased so it impossible to get replacements for the area affected. I have wasted precious funds with no recourse at all .

DO NOT ORDER FROM THIS COMPANY!!!Ordered vintage oak flooring only to have been delivered valley oak flooring. This is very deceptive! First time customer experience and I am very disappointed with the service! Will not be ordering from the company again.

Brought this Flooring through wren & that is when the problems started boards are that thin they crack or chip when fitting & the click and lip design on these boards are terrible Bend and break so easily this flooring is not fit for purpose, I have had many people ask me about flooring and I tell everyone stay away from Woodpecker flooring it's not fit for purpose and absolutely sole destroying paying a fortune for this flooring for it to constantly crack , chip. If anyone told me before the problems I'd have I'd advise them to avoid Woodpecker. So anyone who is looking at buying Woodpecker laminate flooring DON'T SAVE YOURSELF A FORTUNE & ALOT OF HEARTACHE!!

We spent around £3000 on Brecon flooring for the downstairs of our house in 2022, plus approximately the same again to have it laid.
Within a short time it was breaking/chipping at the edges and corners. I took this up with all parties at the time and reached a complete dead end - Woodpecker would take no responsibility because it was laid with underlay (this was actually Woodpecker underlay that was sold to us on the same order!)
The floor has completely broken up, every single join is peeling or lifting up. We just have to live with it because we have no funds to replace it. It is completely heartbreaking.

I am only posting this now because I see multi other reviews of people having the same issue, so please take this as a warning not to touch this product.

I have phoned quite a few companies and got some good and some bad responses. I asked questions on your chatline and received really useful help.

I wish they had been clearer that it would be a curbside delivery. But now that it's done and installed, it looks great. This review is for the Berkeley Burnt Oak Engineered Wood