I have been using Western Lettings for my four rental properties and have been extremely impressed with the service they provide. Mark Coll, my property manager, has been particularly excellent throug... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
'Guaranteed Response within 30 seconds ...' 'If only I'd met Western Lettings 16 years ago ...' Kuldip Bansal May 2022 I'm a BTL Portfolio who lives in Birmingham, UK with a large... Näytä lisää
Yritys on vastannut
I'd give 10 stars if I could My partner and I live in Spain and we have used Western Lettings ever since leaving the UK to help manage our property. They have been incredibly helpful, timely and al... Näytä lisää
Excellent service for 7yrs. Professional, efficient and very helpful at all times. Made being an absent landlord stress free and property was well maintained and handed back to us the way we’d lef... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Western Lettings
Yrityksen kirjoittama
Western Lettings is an ARLA licensed, multi-award winning independent letting agent in the West End of Glasgow. Ever since our business was established in 2008 our objective has been to continue specialising in letting and managing property without becoming side-tracked by other ventures, such as property sales and development.
By focusing on one thing, we can invest in people and infrastructure with a long-term strategy. Our culture is one of continuous improvement with tiny changes being implemented almost every day. Team members plan their own training. We leverage technology where we see the most juice, adopting it as our friend but not our master. Everything underpins our never-ending quest to make renting better.
Whether you are a landlord looking to rent your property with a letting agent in Glasgow or a tenant who’d like to register with us, we’d like to hear from you. You’ll find our service to be straight-forward, professional, and friendly.
Yhteystiedot
Suite 5, Platinum House, 23 Eagle Street, G4 9XA, Glasgow, Yhdistynyt kuningaskunta
- 0141 357 0436
- enquiry@westernlettings.co.uk
- westernlettings.co.uk
4,5
Erinomainen
125 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good company
We think that western Lettings have been a good company. Slight hesitation in giving 5 stars as we had an incident last November regarding a hob being replaced that took slightly longer than it should have resulting in the tenants not having the hob replaced prior to Christmas. We felt embarrassed as landlords but part of the problem was that the electrician checking the wattage did not thoroughly check the electricity resulting in the hob that was delivered could not be fitted. When checked again it had been a mistake and so the delay in fitting the hob could have been avoided. But these things happen and we offered compensation to the tenants for the inconvenience. Eventually it was fitted but not until the week between Christmas and New Year
Other than this we have found them to be a reliable company in which to do business with.
29. maaliskuuta 2022
Vastaus yritykseltä Western Lettings
Hi Jane,
Thank you very much for your review, we are really pleased to hear you find us to be reliable.
I understand the incident with the hob in your property took longer than it should have however, I believe it was the engineer from John Lewis who provided the incorrect information and did not check the wattage correctly. I believe our appliance engineer and electrician both confirmed the original hob could be installed but the engineer from J.L disagreed, which was later confirmed to be incorrect. We would hope that would not impact your thoughts on us as your letting agent.
If you have any ongoing concerns, please do not hesitate to get in touch directly.
Kind regards,
Emily
Excellent agency in Glasgow
We have been both renting and letting through the agency and can't say anything negative about them. Great service, keep it up. Highly recommended.
25. maaliskuuta 2022
Vastaus yritykseltä Western Lettings
What a lovely review, thank you very much Peter.
Great Customer Service & Landlord Portal
Western Lettings have been managing my rental property for a year now and the whole team have done an excellent job. The online portal for landlords is very useful too. I just send everything over to my accountant which makes running my property so much easier. Highly recommended :-)
25. maaliskuuta 2022
Vastaus yritykseltä Western Lettings
Amazing to hear, thank you Laurence. We are delighted to hear you find the portal useful, as we think it's a great tool too.
Really a great company to work
Really a great company to work. Great communication, helpful knowledgable staff. Great relationship with good trades mean swift and smooth repairs. Never had any problems.
25. maaliskuuta 2022
Vastaus yritykseltä Western Lettings
Thank you for your lovely review, Robin. Always a pleasure dealing with you.
Western have always been very helpful
Western have always been very helpful. They reply to questions quickly and sensibly. They react to to tenants problems quickly resulting in a good and fair tenancy.
22. maaliskuuta 2022
Vastaus yritykseltä Western Lettings
Great to hear, thank you Stuart.
I have been Western Lettings for a…
I have been Western Lettings for a long time and have found them to an extremely professional company amd would have no hesitation in reccomending them.
Irene Hughes.
11. helmikuuta 2022
Vastaus yritykseltä Western Lettings
Thank you for such a lovely review, Irene.
Communication is easy with quick…
Communication is easy with quick responses. Information about the property and details of any work carried out is provided promptly including photos and invoices. I feel a sense of trust with Western Lettings which I never had with previous management company. The online portal is also great for tracking all documents and certificates
7. helmikuuta 2022
Vastaus yritykseltä Western Lettings
We are really glad to hear your thoughts regarding our service and the online portal. Thank you very much, David.
Excellent service throughout.
Excellent service throughout.
Would highly recommend to landlords & tenants.
7. helmikuuta 2022
Vastaus yritykseltä Western Lettings
Fantastic to hear, thank you for your review.
Organisational Skills
Ever since I moved from my previous rental company I have been very impressed by Western Lettings and their organisational skills. I can keep track of what is happening with my property. Well Done
Patricia
7. helmikuuta 2022
Vastaus yritykseltä Western Lettings
Thank you very much, Patricia. We are pleased to hear your are impressed by our service.
Excellence
We let our property with Western Lettings.
In all dealings they are extremely professional and always react quickly when a situation arises.
Would highly recommend!
7. helmikuuta 2022
Vastaus yritykseltä Western Lettings
Lovely to hear your thoughts, thank you.
Excellent and personal service
Excellent and personal service. I like the fact that my property is regularly visited and any issues are dealt with efficiently.
3. helmikuuta 2022
Vastaus yritykseltä Western Lettings
Thanks Andrew. We are pleased to hear you are happy with our service.
Highly recommended - unrivalled service
As an experienced landlord and someone who has worked in property for almost 2 decades now, I can honestly say I have never worked with a company as thorough, helpful and incredibly responsive as Western and I would and always do highly recommend. Amazing service and keep up the exceptional work and support, Jack, Catherine, Sandra and the rest of the team.👌⭐️⭐️⭐️⭐️⭐️
2. helmikuuta 2022
Vastaus yritykseltä Western Lettings
Great review, thank you very much, Ross. It is a always a pleasure speaking with you.
Happy with this company
Happy with this company. Would like more regular checks although I appreciate COVID got in the way for a while.
2. helmikuuta 2022
Vastaus yritykseltä Western Lettings
Hi Mary,
Thank you for your review, we are glad to hear you are happy. As Covid restrictions have eased, we have started doing inspections again and will be visiting your property shortly. After this, the checks will be back to every six months and all reports will be visible on your online portal.
Kind regards,
Emily
Really great service throughout the…
Really great service throughout the whole process of renting out our flat. We were first time landlords and the staff at Western lettings could not have been more helpful, friendly or professional. Would highly recommend.
31. tammikuuta 2022
Vastaus yritykseltä Western Lettings
Delighted to hear your thoughts, Lisa. Thank you.
Professional yet personable
Quick to reply and deal with any issues quickly and effectively.
I've found all colleagues very personable yet professional. 2 years with no problems.
31. tammikuuta 2022
Vastaus yritykseltä Western Lettings
Thank you, Robyn. We are happy to hear you are pleased with our service.
5 star service
The service from Western Lettings has been first class from day1 in August 2020 they deserve a 5 star rating and I highly recomend them
31. tammikuuta 2022
Vastaus yritykseltä Western Lettings
Great to hear, thank you.
A first class all round service
A first class service from marketing to maintaining. Responsive and professional, highly recommended to landlords and tenants alike.
31. tammikuuta 2022
Vastaus yritykseltä Western Lettings
Thank you for leaving a review, we are delighted to hear your thoughts.
Happy Customer
Just briefly. Very pleased with service given to date. A trustworthy organisation with excellent staff. Hope this standard continues
31. tammikuuta 2022
Vastaus yritykseltä Western Lettings
Amazing to hear, thank you.
Service quality
Monthly MI provided on your property. Team promptly responses to any queries or information requests. Have not had any issues with the service provided.
31. tammikuuta 2022
Vastaus yritykseltä Western Lettings
Thank you Girish, for your great review.
Highly Recommended Agent.
Great Agency! Been using for 6 years. Quick responses with most issues resolved quickly.
27. tammikuuta 2022
Vastaus yritykseltä Western Lettings
Great to hear, thank you Andy.
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