The process was very simple and fast (apart from typing in all the ISBN numbers lol, but l think there was an option to scan)! Some of the prices are pitiful but they have to make it worth while and... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Liked the opportunity to downsize and make a bit of cash. Didn't like the way your system chops and changes about what to buy. Also strongly recommended that you be more generous with your EVRI labels... Näytä lisää
Selling my used books was easy. Easy to upload and get a price for them each and also easy to download an address label in order to post them off. Overall experience was good. Service was fast and... Näytä lisää
Good web-based system for selling your books. Nudges you to use their app but doesn't require it. Got a reassuring acknowledgment that they had received the books I sent, followed by prompt payment. C... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä We Buy Books
Yrityksen kirjoittama
Yhteystiedot
Yhdistynyt kuningaskunta
- 01706 212985
- info@webuybooks.co.uk
- webuybooks.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Outstanding
Outstanding! Quick process from scanning ISBN numbers to sending and receiving payment. And a phone number to call if any problems!!!!
Exceellent experience so far
Exceellent experience so far. Sent 4 boxes of books off this week via Royal Mail, which is convenient as the post office is just up the road for me to leave there.
Of all the nearly 100 books I sent only 3 were rejected which is fair enough, and the money is already in my Paypal account. Two more boxes are in transit, and I'm busy filling another one this weekend. Moving house this year so am delighted to have a way to shift lots of books very quickly and easily and gain some cash at the same time.
Only quibble is that prices offered are very low - just 10 or 20 pence in many cases for books that would have cost £15 or more originally. But the postage is paid by WBB and the process is swift and easy so will continue to shift those books I can bear to part with, and will charity-shop those that WBB does not want.
Easy to use
Easy to use, for some books unusually high prices! Payments were processed quickly, though not all my books were accepted. Very happy after all!
Semt 3 boxes 1 here and 2 to we sell…
Semt 3 boxes 1 here and 2 to we sell books and music magpie, we buy books was a clear winmer!
I was able to sell several books
I was able to sell several books. Despatching them is an easy process and the payment was entered into my account very quickly. I would have awarded 5 stars if more of my books had been accepted.
Great way to give your old books a new lease of life.
Easy to scan books, drop off and very quick payment. This is a great way of turning your old books into a little bit of cash.
Very quick service
Very quick service.
Books picked up the next day and quick to credit account with payment. Fantastic.
Another straightforward uncomplicated…
Another straightforward uncomplicated and very fair trade.
Free and quick despatch , fast processing and payment. Any query quickly resolved with very little impact on the above processes.
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
I honestly cannot believe the…
I honestly cannot believe the incompetence of this company. I bought a copy of a vintage book as it was listed as being from 1962 and was almost £65 which you can appreciate is quite a lot to spend on 1 used book. I was first sent a promotional copy of said book which after a quick google search is from 2007 and worthless. Initially the customer service team were reasonably helpful, albeit after 3 emails, and said they'd found the correct copy and sent it to me which I thought was very kind and helpful. I actually just wanted a full refund but was happy to accept the correct copy of the book as mistakes happen. However, the book that arrived is the exact same copy and now to add insult to injury I have had to contact them again and will no doubt be entering into another round of emails just to get a refund and will most probably have to send this copy back and waste even more time. So more than likely I will have to report it to my bank as fraud to claim the money back which I will be doing as soon as 14 days pass. I have regularly bought books from this company but this is the last time. Thanks for nothing, and I hope trying to extort amounts of money from your customers is worth it to ensure they never spend a penny again

Vastaus yritykseltä We Buy Books
Generally effective on-line system
Generally effective on-line system, for selling books.
Efficient and speedy delivery, checking and payment system.
However:
i). Too many books not recognised by ISBN.
ii). System for identifying books without ISBN, very poor, gives details of completely unrelated books.
iii). Many books recorded as not received, despite forwarding them.
iv). Impersonal, when communicating with back office.
Generally speaking, a just acceptable overall level of customer value, but certainly room for improvment.
Consistent good service
I’d avoid this seller
I’d avoid this seller. I bought a book and they sent the wrong one. Therefore, I had to fart about re-packaging the book and taking it to the busy post office to return it. All rather annoying!!!
Easy to use and post
Happy to sell to WBB
I’m really happy to sell to WBB. Everything about my transactions with them is smooth; they are easy to deal with on line, there is quick collection of the books and cds, and they pay very quickly. My only gripe would be the default offer of 20p for many books and cds. Doubling or tripling this would put them in line with their competitors. Yet the offers they make for more valuable books are on the mark.
It was nice.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.