Pepper Arvostelua 258

I bought 4 different styles, as I was very excited with this brand. What a dissapointment. I received completely different colours from what it was advertised in the website, the “nude buff” is actually WHITE. I can see it under all my white tops.
Contacting them politely and explaining I would like to repurchase the pieces but in a darker shade, as their photos were misleading and that I would like to purchase it with the same blk friday discount, they gave me a 10% discount as a reply, an insult as they give 20% to new customers.
So be aware of colours and customer service here, WOULD NOT RECOMMEND this overpriced brand.
The bras are alright, but nothing special and completely overpriced.

The bras are very expensive and you can’t try them on to see which size fits because returns cost £10 from the EU! And you have to print the label AND take it to DHL.
As others have said, they do flatter small boobs and don’t gape like many others, but is that just because they size down? I needed a whole size up!

I haven't had the bras for long, but when I received my order, it was incorrect (normally the sort of thing that would merit a low review). BUT when I reached out, it was super easy to get in contact with a real person and get the correct item shipped. To add on, I have a tiny chest, and these are the first bras that have ever fit well and actually lifted without gapping.

I bought three bras in 2022 when they were on sale for $40 and $48 CAD, respectively. They fit perfectly and felt great for the first year but then they stretched out and warped so bad they're unwearable. The band is wavy and doesn't stay up anymore, and the straps are about to snap in half because they've frayed so badly. In 2024 the website currently advertises 60% off for Black Friday, and most bras are on sale for $83. That is insanely overpriced, especially for a product that I am certain will fall apart.

Great bra's for small boobs. I've never felt this comfortable & confident in a bra.. Even my husband commented that it's the first time that I have a bra that actually fits me.
Other than that the quality is superior, the material is buttery soft and matches the price that you spend for a bra. Worth every $.
And if you use the online calculator and measure as they describe, I doubt that you will order the wrong size. I got the perfect fit and it took 5mins to follow the measurement instructions

Returns from the EU are made completely impossible. DHL will not send them back from Germany and they anyway make you pay. It's a shit company, like all the other reviews have clearly pointed out. Should have read the reviews before buying, do not make my mistake

I recently ordered 3 bras and three pairs of knickers from Pepper and I have now been left confused, worried and very angry. Firstly, my order took over two weeks to arrive when the company claim it takes 1 week maximum.

When my order finally arrived they were in plastic packaging with Chinease writing on the frot. My previous order from Pepper came in a cardboard box with eco friendly packaging, so this isn't Peppers usual packaging and the Chinease writing makes no sense to me as they're an American company.

Secondly, all three of my bras are a 36A in size, but non of them fit and are too small. The make and design are very cheap and the material is beginning to fray on a couple of them. Also, non of the bras have a label on them to show the size, just a white label with Chinease writing.

Thirdly, two items in my order are completely wrong and have been replaced by one set of knickers and a bra I didn't even order.

I have tried emailing hello@peppersunderwear twice now and have had no response. I am worried another company who is pretending to be Pepper has taken my money and now I have no way of contacting them. I paid a lot of money for these items and feel utterly let down and completely ripped off.

Has anyone else had a similar experience to me? If so, I'd be really grateful for any advice you have or how you dealt with this problem!!

Liza

I purchased 3 bras as a set from Pepper. At £48 per bra these are clearly at the higher end price wise. I’m a 36A and they fitted well but within a bit over a year already one has snapped at the base of the strap. I would not expect this from a bra at this price. It was the bra of the three I had been wearing least! And had been hand washing as advised.
I contacted them and they advised it was out of warranty and offered a measly 10% off next purchase.
I’m really disappointed and would not buy from them again. Simply not worth the money

Best bra I've ever owned!
After a kid my boobs got tiny and I've been hating wearing bras ever since. They were all uncomfortable and gave me an annoying gap. I kept on looking at adverts from Pepper but being from Australia I was really scared of buying a bra from the US without being able to try it on. Finally I bit the bullet and used their size guide. It arrived a few days ago and I'm in love. At the end of the day I no longer want to take my bra off. It looks beautiful, makes my small boobs look fantastic and is SO comfortable. I decided to write a review because I want other (small-breasted) women like me to also experience this amazing product

I ordered a few bras to try on and a few of them were not right for me so I returned them. One of the bras that I ordered arrived to me with the tag not securely fastened (it was loose and could easily be removed from the bra). When I returned this bra (I made sure to include the tag), they refused to refund me, saying that it came back to them without the tag, therefore I had worn. I guessed that the tag fell off the bra when it was removed from the packaging by whomever received it. It was their word against mine, and they refused to believe me. I received a store credit for another bra that I returned. When I used the store credit to buy another bra, the price was less than the store credit, so I assumed I could use the remainder for the shipping cost. Well, that was not the case, so I had to pay for shipping and lost the balance of my refund. What a terrible company. I will never buy from Pepper again. I also don't like that the bras have removable inserts. they always get folded/messed up after washing and it's a pain to pull them out and put them back in. They should just make the inserts nonremovable.

I bought a bra. Its.. just really weird. Despite following sizing I did not expect the absurd amount of padding that came with it. Wanted to return, and its using DHL where you have to take it down to a shop if you can find one near you and go through all these hoops about having someone declare and sign and its just a GIANT hassle. If you're in the UK -- don't bother. The bra is not that great quality, does not fit well, and returns are a HUGE pain. After FOUR trips to DHL I gave up and threw the thing in the trash on the way out. £80 down the tubes. Horrible.

I order first time from pepper after seen a lot of advertising. I used the guide for finding the right size, and ordered 3 different models (on sale - but still really really expensive). None of them fit!

The band and cups is just so off, to big bands - and to small cup coverage - the placement on the cups on the band is all off. The dept of the cups is great tho, but it will not work without right size (if you use bigger band size - the body is bigger and most need to have wider/higher bras but not deeper cups), band is to thin and strechy. They need better coverage, good overlap/transition on the sides. Also it's really not made for people using a bit bigger band size, the cups is really making underarm fat pop out, band is to thin. The bralette is so far away in the front that the nipple is falling out - missing several inch of fabric in the front erea (but better on the side). I really understand why they don't have any pictures of people using bigger band size in theyr photos - because it just is a really bad fit, coverage and design.

And ofc. No return.

Pepper makes unlawful use of the OEKO-TEX name as according to OEKO-TEX themselves, advertising and labelling articles for only OEKO-TEX certified components is not allowed. Upon direct request, Pepper refused to produce the label or certificate number. This practice is called GREENWASHING.

Therefore, BEWARE - there is no assurance that their products are indeed safe or free of harmful substances. Shame on this company.

Update: The use of the OEKO-TEX certification does not work that way. It's extremely conniving to think a CLAIM to work with a factory where you cannot even prove your products were made somehow entitles you to use the OEKO-TEX brand. I'm going to give you the benefit of the doubt and assume you're not purposely playing dumb and ask that you go learn about it yourself: oeko-tex dot com > Our Standards > Labelling Guide. According to the OEKO-TEX brand's policy, the claim and label can only be used on product and marketing materials that promote the EXACT certified product. All your products specifically state "Made sustainably in Colombia. OEKO-TEX® certified." - but this needs to be accompanied by the specific product certificate number for the label. How many ways must I rephrase this? Plus, there are 7 different specific brand labels - so which is it? Even if you're trying to claim a factory you use has a OEKO-TEX STeP certification: "only facilities that are actually certified can be associated with the OEKO-TEX® STeP label and advertised as such. This means that a STeP label may only be displayed in brochures, catalogues or other media in connection with the production facility whose certificate number it bears.
The company-related label shall never be used on products and on product marketing." You're on the product side of things, huns.

Maat die ze aanraadden paste niet goed, had een dubbele borst terwijl ik helemaal geen grote maat heb. Terugsturen dus. Moet ik alsnog 31 euro betalen voor verzending terwijl ik gewoon op basis van hun "maatadvies" een bh had besteld. Bestel hier nooit meer.

I purchased 2 bras from WearPepper. I used the size chart and ordered accordingly. I received these in 8 days. The size chart was very inaccurate, the bras were so tiny, I was busting out the top and sides. And there was zero nipple coverage. I waited until a sale, but now they are saying I cannot get a refund because it was a final sale item. I cannot believe that first-time customers cannot get an exchange or refund if the size charts are inaccurate. I spent 74 dollars on 2 bras to literally throw them in the trash. Do NOT purchase from the company. They do NOT stand by their products!! Their customer service is terrible.

Fair warning, this is about to sound like an ad, but I can't help it. I am 27 years old and have not owned a bra besides sports bras and bralettes since high school because I hated shopping for one. After literal years of receiving targeted ads on instagram for Pepper, I finally decided to buy two (Ultimate Contour T-Shirt Bra and
Limitless Wirefree Scoop Bra). They arrived today and after trying them on, I then spent an hour putting on every single shirt and dress from my closet and felt absolutely amazing. There are items in my closet I avoided because I did not feel confident wearing them braless or with a bralette but now I want to find an excuse to wear these clothes! The bras 1. actual fit me and 2. are so comfortable. I took the size quiz on the website and got 30A (which was the first thing I was skeptical over) but both bras in this size fit wonderfully. I could go on and on, and I have read reviews like this and rolled my eyes but truly I am having a moment for my 15 year old self right now. I cannot recommend this bra for anyone with a small chest who has cried in a fitting room or unashamedly stuffed their bra just for it to feel remotely close to right.

Sizing chart incorrect - I’m usually 34A it took me as 36A which I trusted. Too big & guess what… you can’t even exchange. Useless for international buyers - quality not good as expected either. Shame.
So much potential - just
Don’t deliver.

I ordered these and they came quickly. Good for my smaller bust. I'm in the Chicago area.

Ik schrijf ook nooit reviews. Maar lees ze wel voor ik iets bestel. Ik was al langer op zoek naar een push bh die wat beter past. Er zijn echt gemengde reacties over pepper te vinden. Maar toch besloten om het te proberen. Ik vind het echt super. Het duurde iets langer voor de bestelling aankwam, maar dat lijkt me vooral omdat het helemaal vanuit US moet komen. Het is duur, maar heel comfortabel en inderdaad geen openstaande cups! Zit heel gemakkelijk, de stof is inderdaad geen katoen maar het voelt aan als een stof waar sport-t-shirts enzo van gemaakt worden. Ik ben fan.

Terrible quality. For $80 I would expect at least a cotton lining, no tag, stitching that wouldn't come undone after a week of wearing it, and something that was decently comfortable. The Pepper bra is none of those things. It's cheap polyester/polyurethane inside and out, which is scratchy and rough. The straps fall down constantly no matter how tight I make them. The stitching started tearing after a week, even with only hand-washing, and it doesn't lift so much as it's just a giant foam pad to make your breasts look bigger. Absolute waste. Cheaply-made, uncomfortable, petrochemical piece of trash.