Plantmade Arvostelua 

Unfortunately, this product completely damaged my hair which led to me needing to cutting it all off. My hair began to break so bad that I was left with the middle section of my hair very short and patches of short hair and oncoming bald patches throughout my hair. My hair was extremely dry, no matter how much I tried to moisturise it, nothing helped. My scalp was very tender and constantly itchy.

I've sent several emails including photos of the damage and still awaiting a response to my most recent one. This is a serious matter, I've had to cut off all of my hair which was healthy prior to using the products.

I'd be very careful about using them.

I never received my order, and they do absolutely nothing to reimburse me even though I've asked several times.
I ordered in May, we're almost at the end of the year, still nothing, and the worst thing is that they contact me to say they're sorry but still no refund seen

Happy customer! Thanks

I have sensitive skin and this product works really well for my scalp and skin

Love the inches hair oil, being using it for a while now. My whole family use it

Good morning
I placed an order, I sent an email last week to ask when I'll be receiving my order. I was told there was a problem with the system.
I'm still waiting for my order.

I’ve been waiting for my order for a month now….. I ordered on the 20th of September it’s now the 21st of October…. This is disgraceful…

Drizzle sprays work almost instantly and make your hair soft and hydrated

Imposing an insurance charge of £2.99 that is not required to purchases as a default and not giving customers an option.

I still haven't received my order

Hi brought this for my partner as his hair had broken and was thinning. He used the first bottle and saw amazing results and I have since ordered him 3 more !!

I placed my order early September and had not received by first week in October! I reached out to the Customer service and was told about system's issue which had just been repaired by the 3rd week of September, I waited another 1 week and having heard nothing from them, I had to ask for a refund in October. It also took a few days to even get the refund processed. I am still waiting to get the credit. It has never happened before though, so I am wondering what is going on too!!!

Still haven't received my order from 20th Sept

Cannot fulfil orders properly. Terrible customer service, super disrespectful and unprofessional communication, I don’t think they value their customers. They are also incredibly spammy, once you purchase it feels like you are being stalked by a weird creepy cult which is suddenly appearing everywhere. Ironic as trying to get info (on nearly a month) late orders feels like an impossible quest. It is a shame as some of their products are really nice. But as a company there is a disparity bw the image they portray and the reality - I honestly don’t trust the integrity of this company and am reluctant to support them financially going forward.

Please do not waste your money. You will pay for very expensive products that you will never get.
I ordered on 23/09/24.
01/10/24- Royal Mail still not received the product

03/10/24- messaged the company. Got a reply same day and provided all the information they requested.
Since then I have messaged multiple times and been left on read.

They do not care about consumers!!!!!

It took over two months to get my order. When I sent an email inquiring about tracking and my order I did t receive a response. It took 4-5 times to send an email before a “bot” sent a non informative email saying nothing.

Amazing company - so happy with my Inches product!

My subscription was not showing in my account yet orders were delivered and I was charged. I reached out to support who promised me the subscription had been cancelled. (I suspect the issue is Apple’s email masking service not playing nice with Shopify).

Then an order notification was sent. I asked for it to be cancelled but this was not actioned. The order was delivered and I was charged.

Since this time I have spent a great deal of time and have sent many emails trying to resolve the issue but the support team are clearly not equipped to fix this issue. I’ve not been refunded. Email responses are disjointed, slow and the escalations I’ve been promised simply don’t happen.

I’m super disappointed. The products are great but the support is non-existent. If I’m charged again my only option will be to report to my bank as a fraudulent transaction.

Plant made products are amazing! I have noticed a real difference in my hair. I also have to say their customer service is great and you are talking to real people!