Plantmade Arvostelua 

Terrible client service ! No respect for clients at all!

My order took a little longer than expected to come. However the customer service team were helpful and resolved the issue quickly. I have enjoyed using the products for a few weeks now. I really like the simple guidance that comes with how to use the different hair products!

4th time ordering. I've never had an issue with my order. I recieve it in a timely fashion and I'm updated throughout the process.
Staff are polite and accommodating. The products are lovely, and smell fantastic!

Thank you very much. I am very pleased with my plant-made. It is an honour to have a product handmade with love from someone that looks like me and has gone through very similar situation. All the best! Keep moving on!

Such a honest and caring company great products thst work and customer service is superb they always make the customer happy NOTHING AT ALL BAD TO SAY BUT IF U DONT KNOW ABOUT PLANTMADE I SUGGEST U GET TO KNOW YOU WILL NOT BE DISAPPOINTED AT ALL 💯💯💯💯❤️❤️❤️💫💫💫💫

I developed severe alopecia on the side of my head in 2021. This was really stressful as I didn’t even know of the condition before and my GP had no solutions. I tried several products but none worked. I somehow ended up bumping into PLANTMADEs products and gave them a try. My initial thought was “they’re a bit pricey” for 3 small bottles. I used drizzle, soil & inches and within a month the patches on my head grew back. I can’t emphasise enough how these products saved me from going into depression. I have since used the products for 3 years straight and found they’re worth the money as they last. Inches on its own has been very effective at solving the alopecia problem. I dread to think what I’d do if PLANTMADE stopped trading!!

Delivery was much faster than I expected and the product I ordered is great!!

Thank you PLANTMADE

Very easy to use, with clear instructions. As well as the products it comes with very helpful.

Easy to place the order through the app and hey presto.. didn’t take to long either for my product to arrive plus Plantmade’s kept me informed of my delivery’s journey.

Fast delivery and products work great!!! My hair has grown over 4 inches since using your products!!

Your shipping department dropped the ball multiple times. Your customer service was not responding timely. Product is fine. Your staff is not.

My order was said to be delivered when it was not even shipped. When I reached out to plantmade regarding that no one even responded. Instead my order was shipped out as if they forgot about it. Customer service and to let deliveries are lacking with this company.

Great products, Great Service. I will definitely be purchasing again in the near future.

Terrible, terrible,👎👎 experience!! The product itself is 5 stars ⭐️, however customer service and the company’s distribution is unlike any online business I have ever encountered. I ordered 3 items, only 1 came within the month of ordering. The last 2 orders took another 2 mos. to finally arrive. I went back/forth with customer service, they told me each time that it was going be shipped within 48 hrs, but it never was. Then finally their customer service was switched to AI that gave generic answers.
I will NEVER order from this company again!! 👎👎👎

Extremely poor customer service and I wish that I’d read the reviews beforehand. So disappointed, I’ve been using them for a just over a year now but I’m done with them. I placed an order on the 20th Sep they said it was processed on the 23rd yet more than 10 days later nothing. I emailed them and received a very generic response no apology, but as I’ve been using them and really like their products I decided to give them more time. I then emailed the this week and received an AI response informing me that it would be passed on to the relevant people. It is now November 4th and still no product or refund. Plantmade you guys should be ashamed of yourself for such poor organisation it’s not like your products are cheap, I won’t be buying from you again.

Excellent products! The shampoo and conditioner bars are amazing, definitely helps with my frizz. Highly recommend

Great stuff, loyal customer

Do not buy products from this company. Your goods won't arrive and they will give you excuses for months. Honestly, save yourself the hassle and buy from somewhere else.

Good shampoo and conditioner bars. I didn’t have a lot of breakage like I used to.

This company is fraudulent. Please do not buy from here. I have not received my order at all not even a notification from Royal Mail and Celeste is trying to convince me that my order has been delivered when my order status still says on its way for over a month now. Please avoid ordering from here. They are stealing your money.