Wardrobe Direct Arvostelua 300

such a easy transaction

The wardrobe delivery and installation service was excellent. The team arrived on time, handled everything professionally, and ensured the installation was completed to a high standard. The wardrobe was assembled perfectly, with great attention to detail and care for the surrounding space. Communication throughout the process was clear and friendly, making the experience smooth and stress-free. I’m very satisfied with the quality of work and would highly recommend this service.

Feras was very responsive and arrived as committed. The assembly was completed satisfactorily. He did not do any cleanup and left all the cut offs without sweeping it up

Excellent customer service. A lovely product and the fitting service is so worth the money.

Took ages to come once ordered. Ordered 6th October, delivered 4th November.
The delivery was fine. One man carrying everything out of the can with care. I asked him to leave in my garage as I needed room to assemble it in my house. He did this. Brilliant.
There's little indication on the boxes what's inside, so I had to do a lot of guess work and the instructions were vague in parts. Struggled to put it together with my 13 year old.
The wardrobe is massive. Make sure you have enough room. I hadn't accounted for the middle section which doesn't go flush with the wall at the back, or it isn't level with the two side wardrobes, so it has to sit out a bit. How you then fix it to the wall is anyone's guess. The size wasn't clear from the measurements on the website given on the diagram. Only had room in daughter's room for two pieces out of the three.
I also have a problem with the doors which won't stay on the wardrobes. They keep falling off, and they are heavy! Also, the back sections are really flimsy and I broke it in a couple of places trying to force it into the channels. You can't slide it down, unless you have a massive room to assemble it, so you have to lever it in.
All in all, it looks nice, albeit it has no doors on at the moment until I come up with a solution, but it's really expensive for some chipboard furniture. I'm disappointed.

Service was great, we paid for the wardrobe to be built which went ahead fine. Biggest issue is delivery, they only deliver to the ground floor which is a problem if people struggle to get the heavy boxes upstairs.

I had some very expensive quotes for redoing my dressing room wardrobes so I was so pleased to find Wardrobes Direct!
The delivery and wardrobe construction were very professional and efficient. Altogether I am very pleased with my experience.

Really happy with the end product, thank you!

Fantastic wardrobe and really responsive sales support team !

Excellent value for money would highly recommend

Very disappointed with this company.
We finally received the wardrobe. Just over two weeks ago at 5.57am in the morning. Paying an extra £20 to have a wardrobe taken upstairs.
We believed the wardrobe fitter was also them but no we had to arrange this ourselves. Although if you read the long winded email they send it is at the bottom.
To be told he can fit it at 6 pm or 7 pm and it take 3 1/2 hours. Plus.
This isn’t suitable to us and asked for a normal time slot. Which was this morning at 8am. No show. I called and apparently he’s coming tomorrow. We will see? Luckily we didn’t take a day off today as I would have been even more frustrated with this company.
We’ve even had an email asking us to remove our last negative review that my husband has written. What a joke.

Did live chat which was really informative. Thank you for your help.

I have different choice on the kind of wardrobe that I liked. I was not limited in my choices

Absolutely useless company, in purchased a wardrobe with assembly, after paying I never received a confirmation email. I searched the site for a number to call and there wasn’t one. I sent an email to customer service. I heard nothing for a week. I filled out a chat form and some to a robot, they asked for my postcode and said someone would be in contact, nobody bothered. I spoke with a robot again and demanded to speak to a human, I left my phone number. About a week later finally someone called me, after the conversation I received my order confirmation email. Another week later I received a message with a delivery date, I couldn’t accept it because I’d be on holiday. When I was on holiday I phoned the company to try to get another delivery date, they said it would be another ten days or so. Then a day later I received another message saying it two days later am. I nearly turned it down as it was the morning after I returned on a late flight from holiday. Then at the airport I received a message saying the would deliver at 6am the following morning. Also the message said they if the delivery was upstairs I had to pay £20, which I thinks a con considering it’s a wardrobe. I knew I wouldn’t be home until 2am but There was no way for me to cancel. After 3 hrs sleep I was phoned by delivery guys who’d gone to wrong address. It wasn’t far away so I gave them instructions ho to get to my house. When they arrived they were fairly rude and immediately demanded £20 for upstairs delivery, it had been raining, none bothered to ask if they needed to take off their shoes. They just traipsed in and out, dirtying the carpet. When all packages were delivered they asked me to sign the delivery note. I asked them how long it would take to assemble, they said they didn’t assemble just delivered. I could hardly lock them in and insist. I’m absolutely fuming.

So far so good, great choice of wardrobes, fair prices, good website.
I now await the wardrobes..,

Relatively simple to assemble (Petra wardrobe), once assembled they feel really solid, doors slide well and look great.
A couple of small issues with the instructions but can be worked out with the pictures etc.
Delivery service was probably the best I have ever encountered - You choose day, track real time all the way to your door. The driver was great, unloaded everything and checked the glass before he left.
Very happy with wardrobes would definitely use this company again 👍

User friendly website. Good choice of products. Easy order process.

Great communication; I was made well aware of delivery time in advance, and just before delivery. Delivery and set-up was completed by friendly and efficient staff, Mariusz. I would not hesitate to order again from Wardrobes Direct. Thanks so much!

It is 2nd wardrobe I bought from wardrobe direct and like the way company kept me informed and arranged the delivery and assembly on the same day.

Good wardrobe for the price. Appreciate the assembly service, the customer service were very helpful in arranging the assembler as I was not in the UK. The person doing the assembly was very good, changed the configuration for me without complaint, and did a great job. Happy with the service.