Vortex Haus Arvostelua 237

TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This compact tool is seriously impressive. It’s powerful, efficient, and does way more than you’d expect from something this small. It easily clears out crumbs and debris from strollers and car s... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

There was a delay in receiving my order. I checked the company website which gave very clear instructions for inquiries regarding delayed shipments. Diane responded to my email quickly and with a grea... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Best customer service I’ve come across. I needed help placing an order and Diane was more than helpful. She had a solution for my questions and responded right away, everytime.

Saanut 5/5 tähteä

Purchased one based on great reviews & battery compatibility. Apparently each battery type has a separate model # wich i didn’t realize. Initially disappointed, i visited the website & received instr... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

You’re here to see if this is real. Fair. Here’s the scoreboard: 21,961 units shipped, 4.6★ on Trustpilot, and most of these reviews are from people just like you who were skeptical first. What makes us different is simple: small tool, serious power, runs on the Makita / Milwaukee / DeWalt batteries you already own, 90‑Day One‑Pull Test Drive, and a support team (Diane, Marielle, Kerbie) that actually fixes things fast. Read a few reviews below and you’ll see the pattern.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

237 arvostelua

5 tähteä
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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

We've been using the Vortex Haus blower…

We've been using the Vortex Haus blower for leaves and cleaning up our outdoor spaces and we love it! It works with my DeWalt battery which is awesome, no need to buy extra batteries. It's super light and small but still really powerful. We even used it to clean our gutters from the roof and it was so easy to handle up there. Honestly such a handy tool to have around!

5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Lightweight + easy to use

I love how light weight and easy to use this is! It makes yard clean up that much easier using this handheld, highpowered blower! I was worried with how small it was it wouldn't blow as well but I think it blows better than my old big, heavy leaf blower! I think I'll get my dad one for fathers day!

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Customer service is excellent

Customer service is excellent, had a concern that was immediately resolved and following up by the owner! We all know how customer service is lacking in today world, keep up the great work!

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

BEST OF THE BEST!!!!!!!!!!

Customer service is top notch- Best product with an even better staff to support it!!

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Janette, “best of the best” is a bar we wake up trying to hit every day. I’m glad the tool and the team both showed up for you. We’ll keep earning that line with how we treat you long after the first order.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

Excellent customer care

I made a mistake with my order, which I noticed moments after submitting. I contacted customer care by email and Diane responded within the hour to say she had corrected my error. Haven't recieved the goods yet, but customer care (Diane) is excellent.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Phil, thanks for trusting us before the box even lands. Catching the mistake fast and having Diane fix it in under an hour is exactly how it should work. Now it’s on the blower to live up to the service.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

The Customer Service from Marielle was…

The Customer Service from Marielle was amazing. My product shows shipped. It did not ship and she sent me all of the information and got the product here, here. I would highly recommend this product. Works amazing.

13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Mike, appreciate you calling this out. When tracking says one thing and reality says another, it’s on us to dig in and fix it, not gaslight you. I’m glad Marielle owned it and that the blower is pulling its weight now that it’s actually in your hands.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

There was a delay in receiving my…

There was a delay in receiving my order. I checked the company website which gave very clear instructions for inquiries regarding delayed shipments. Diane responded to my email quickly and with a great resolution to our issue. I was incredibly impressed with how Diane, and the company as a whole, handled the situation. And, no joke, the item coincidentally arrived the day after our email exchange! (The shipping tracking info had just not been updated online by the carrier)

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Heather, you did exactly what I hope people do: check the instructions, reach out once, and get a real solution. I’m glad Diane moved quickly and even happier the carrier finally caught up and got it to your door. We’ll keep tightening the gap between “where is it?” and “it’s here.”

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

My experience after a failure

After being bombarded with social media ads for the Turbo Jet DB 2.0 blowers I purchased 2 of them just before Christmas 2025, even though similar blowers were abundant on ebay and Amazon for less than half the price.

They arrived after New year's and I opened 1 and tried it out with my Milwaukee 6.0 battery. I was really impressed with the power. Compared to the 18v Milwaukee blowers that I own it was as powerful or more powerful but with the compact size definitely more versatile. So easy to keep it in my truck and have it handy for anything.

April 8, 2026 I used the blower to dry my car after a wash and right as I was finishing up the blower stopped and a plume of red/orange smoke poured out. It got very hot, I pulled the battery off and I put it down. That's it the blower was toast!

I contacted Vortexhaus to make a warranty claim and they responded right away. Per Vortexhaus I disassembled the blower to take photos of the motherboard and found the wires were melted off of the motherboard and the processor chips were actually melted off of the motherboard. They requested the photos so that they could see and understand the failure for improvements on future products.

There was a little back and forth in our email exchange and it was frustrating but ultimately I was contacted by the Operations Manager who was very apologetic for the delays and misunderstanding and they did send out a replacement.

I'm not sure why the blower failed and Vortexhaus did not offer an explanation but did say that my experience is not what they want for their customers. Vortexhaus has honored their warranty and this review has been updated to reflect that.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Daryl,
Arthur here. Founder of VortexHaus.

You’re absolutely right to be angry about this. A blower that melts itself and dumps red/orange smoke after a dozen uses is not “a small issue,” it’s a complete failure – and the back‑and‑forth you describe on top of that is on us, not you.

You did everything right. We didn’t.

Here’s what we’re going to do from here:

(1) Engineering review: I’m personally passing your case, photos, and description to our engineering and QC teams so we can tear this failure mode apart and build it into the next round of fixes. What happened to your unit is exactly the kind of edge case we want to eliminate.
(2) Full refund, no questions asked: We will refund you in full for your order so you’re not out a dollar on something that scared you and then let you down.
(3) Free replacement if you still want to try us: If you’re willing to give us another shot, we’ll also ship you a complete replacement at our cost. You can keep or recycle the dead unit and the unopened one – we won’t ask you to do surgery or jump through hoops.
(4) Priority handling: Your case will be fast‑tracked internally so this is resolved quickly and cleanly instead of dragged out over more emails.

To make sure we handle this correctly, please email info@vortexhaus.com with the subject line “Trustpilot – Daryl W.”

That lets us pull your order in seconds and execute everything above without more runaround.

The responsibility here is ours, not yours. Feedback like yours – detailed, blunt, uncomfortable – is exactly what helps us tighten the product and the systems. We take it seriously.

Thank you for speaking up. We will make this right, and we will do better.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

Diane is fantastic!

Diane has been fantastic in working my warranty claim. She is quick, responsive and professional.
Couldn’t ask for a better experience.

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Gary, this is exactly what I want people to feel when something goes wrong: “they were fantastic and handled it.” Diane and the team take the warranty promise personally. Thanks for trusting us enough to let us make it right.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

Disclosure: Great little blower

Disclosure: I received this product as part of a collaboration. I was skeptical when I received this double jet turbo blower with how lightweight and small it is, but the power this little blower has is amazing. I like that it is compatible with a dewalt battery however, I do wish it worked with other batteries as well. I love the power that it has behind it because it makes cleaning out my garage and shed super easy for spring clean out without having to move everything to get rid of all the dirt and spider webs. The other great thing is it is perfect for little ones to use. My son is 2 and a half and has an absolute field day with using the blower. It helps me with clean up. We have also used it to blow out the dirt in our cars in those hard to reach places. I definitely recommend the blower.

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Tiffany, this is a perfect description: small, light, looks harmless… then you pull the trigger and it’s a little cannon. Love that it’s doing spring‑clean duty and that your 2‑year‑old thinks it’s a toy while you know it’s a serious tool. Appreciate you giving it a fair shot and telling people you recommend it.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

Great product, incredible customer service

Purchased one based on great reviews & battery compatibility. Apparently each battery type has a separate model # wich i didn’t realize. Initially disappointed, i visited the website & received instructions for an exchange. Very customer friendly service. Returned the incorrect model & quickly received the correct model compatible with my Makita batteries. Really glad i did as this thing kicks but in the blowing dept .. still on the fence about ordering one .. relax just get one you wont be disappointed !

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Jett, thanks for being honest about the initial frustration and still giving us a chance to fix it. The battery‑type mix‑up is easy to make, so it’s on us to make the exchange painless. I’m glad the Makita‑compatible unit is now “kicking butt” enough that you’re thinking about a second one.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

I absolutely love this blower

I absolutely love this blower! It has great power, and will be my new favorite toy to blow dry my vehicle off with after washing it!

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Brittany, love hearing this. The moment someone calls it their “new favorite toy” for drying a car, I know we did our job. Thanks for trusting a small tool to do a big job.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 1/5 tähteä

Very expensive and unsafe

Very expensive and unsafe. Mine caught fire after using it.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Hey Kevin,
Arthur here. Founder of VortexHaus.

I’m really sorry you went through that. A tool catching fire, even once, is a hard stop for me. You shouldn’t be thinking about safety when you pull the trigger; that’s our job.

Here’s what we’ll do next:

(1) Engineering review: Your case is being sent straight to our engineering and QC teams so we can inspect this failure mode and bake the learnings into the next production and inspection cycles.
(2) Full refund, no questions asked: We’ll refund your order in full so you’re not paying for a tool you don’t trust.
(3) Free replacement if you’d like one: If you’re open to it, we’ll also ship you a fresh unit at our cost so you can judge the product on how it should perform, not on a defective experience.
(4) Priority handling: Your ticket will be flagged for priority so this is resolved quickly and cleanly, without more back‑and‑forth.

Please remove the battery and don’t use that unit again, and then email info@vortexhaus.com with the subject line “Trustpilot – Kevin R Safety” so we can locate your order immediately and get this handled.

The responsibility is on us, not you. Reviews like yours are uncomfortable to read but essential – they force us to tighten systems, improve QC, and earn back trust the hard way. We take that seriously.

Thank you for calling it out. We’ll make this right, and we will do better.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

Order from VORTEX HAUS with confidence. Whatever you order, you will receive.

I purchased the TurboPro blower online with some hesitation, but trusting their video of comparing other brands of blowers. I had purchased earlier from two other online companies and ended up greatly disappointed. The first purchase had a 5-minute battery life. The second purchase said they offered two ' long-lasting' batteries. Nothing ever came, so Citibank refunded my funds. However, the third time was the charm. Vortex Haus delivered an awesome product. I have a 45-by-65-foot barn with a concrete floor. We retired to the country and love it. The floor would get slippery from sawdust and fine sand that would blow in from time to time. It would be a laborious job to sweep it out, or an exhausting one to carry my heavy blower to blow it out. Now, with this small handheld Turbo Jet blower, I get the job done in around 10 to 15 minutes. Verses the hour plus, taking needed breaks by this very senior citizen. I have also used the Turbo Jet to blow off leaves from our patio. Now a quick five-minute job compared to the heavier blower taking twice that time.

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Doc, I smiled the whole way through this. After two bad online buys, you still took one more swing with us and now you’re clearing a 45×65 barn in minutes instead of burning an hour with a broom and a heavy blower. That’s exactly what we built this for: real power that a “very senior citizen” can actually enjoy using.

Thank you for betting on us as your “third time’s the charm.”

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

Turbo jet Double-Blow V3

Unlike the long funnel leaf blowers this one is short compact and has super power. Up in northern AZ there are tons of cottonwoods, tumbleweeds, grasses and sand so I used it on land, patios and found it moved elements with ease. Great tool.

5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Di, this is the picture we had in our heads when we designed it: short, compact, and strong enough to move real debris, not just crumbs. Northern AZ with cottonwoods and tumbleweeds is a serious stress test. I’m glad it’s earning its spot in the lineup.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

Excellent customer service

Customer service team was very helpful and made it an easy purchase.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

Sean, appreciate you saying that. Buying from a brand you mostly see in ads takes trust, so I’m glad the team made the whole thing feel easy instead of sketchy. We’ll keep earning that with how we show up after the sale too.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Saanut 5/5 tähteä

Small light but hold on tight

After I purchased my good batteries for this blower, decided to try it out against my Eco blower, which has a rating of 200 mph with a turbo. Button It’s very powerful and I must say the vortex blower was even better than my echo a lot lighter a lot easier to use. I would highly recommend this product.

4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vortex Haus-logo

Vastaus yritykseltä Vortex Haus

William, that’s a heck of a comparison. If you’re putting it up against an “official” 200‑mph blower and still preferring the Vortex because it’s lighter and hits harder, that tells me we got the design trade‑offs right. Thanks for testing it like that and still recommending it.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

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