We have booked our holidays with Viva cruises twice now and will continue to do so in the future .We go back to the same travel advisor Vaibhav , he was very very good indeed,really patient and looked... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
VK quickly and politely responded to multiple enquiries. He was patient and reassuring and did everything he could to help us. VK went above and beyond to ensure that we had the best value package, in... Näytä lisää
Yritys on vastannut
Its always a pleasure to speak to Viabhav . Hes so helpful . I have used them 5 times and Viabhav goes above and beyond. This time everything was decided quick but previous holidays he always change... Näytä lisää
Yritys on vastannut
Kritika has been absolutely amazing,she couldn't be any more helpful patient and knowledgeable. Kritika found me lots of different alternatives and as many price reductions as feasible possible Unf... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Cruise holidays are a wonderful way to see more of the world. And when you book with Viva Cruise, you’ll be spoilt for choice. Our great escapes on the ocean waves have been meticulously researched to bring you the best cruise liners and most beautiful destinations without breaking the bank. We work on the ethos of providing affordable luxury combined with first-class customer service at our heart. You can choose from different types of cruise holiday to suit your tastes and budget, including cruise and stay, all inclusive, cruise & rail, fly cruise or no fly cruise.
Yhteystiedot
Central House, N3 1LQ, London, Yhdistynyt kuningaskunta
- 0203 967 7576
- support@viva-cruise.co.uk
- viva-cruise.co.uk
4,9
Erinomainen
366 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic service special thanks for V…
Fantastic service special thanks for V for his patience, help and knowledge and made booking much easier.
A Massive thanks
8. maaliskuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
My experience booking a holiday
Ruti was the person that helped us get the holiday we required, and nothing seemed to be a problem we changed the hotels they recommended to the ones we wanted and it was done quite promptly. The only thing I was disappointed at is that once she had sorted our holiday I was rushed to pay a deposit. I requested she send through all details so we could look and check everything was in place then we would ring back to pay a deposit. I was told we needed to pay deposit first and then she could send details with conformation of holiday if we did not do this the price could go up. Just felt she was being a bit pushy then, (I don't like that) she still had time to send details before she finished work that day. We did pay deposit and we did get conformation and all details of our holiday.
5. maaliskuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Very helpful
Kritika was very helpful, explained everything she was very polite, we even got a free upgrade, we will definitely be booking with Viva again
27. helmikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
kritika was wonderfull took us through…
kritika was wonderfull took us through the booking with great ease made it so simple whole everything was done in minutes
27. helmikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Brilliant Experience
Kritika made the whole experience of booking a cruise and stay holiday simple. She was extremely helpful and answered all of our queries very quickly. We are so pleased we chose to book with Viva Cruise and would highly recommend both them and Kritika
12. helmikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
the sales team were attentive and…
the sales team were attentive and helpful and were able to answer all my queries
11. helmikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Timely response and paperwork
3. helmikuuta 2024
Porsche is soooooooo helpful..!!!
Porsche was very helpful and happy to keep in constant communication throughout with all my questions. Highly recommend..!!!
31. tammikuuta 2024
Kritika was very helpful and efficient
Kritika was very helpful and efficient. Due to one of the hotels not having 2 rooms she upgraded us for no additional cost
30. tammikuuta 2024
Porsche was very helpful and when we…
Porsche was very helpful and when we need information got this to us very quickly. She also sorted out our requirements and when we needed changes made these for us.
She is very friendly and was a pleasure to deal with.
We will certainly look to deal with her and Viva again in the future.
25. tammikuuta 2024
Fantastic service by Ritu and Dhaval
22. tammikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
EXCELLENT SERVICE
Had a good booking experience with Kritika to help us through the process.
We had a group booking of 4 people so everyone had many questions and she talked us through everything.
There was even stuff we forgot to ask or mentioned we needed after booking, and Kritika always responded.
Very impressed with the service so far, but we don't travel till November.
19. tammikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Kritika was very good at making our…
Kritika was very good at making our holiday tailor made to suit our needs she was also very calm wen we ad a hiccup wth the payment
3. tammikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Excellent and prompt response
Excellent and prompt response. Excellent help from Kritika .
2. tammikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Thankyou Vaibhav, you were really helpful.
Vaibhav was really helpful, friendly and knowledgeable. The process and proposals were clear. We weren't rushed. We were able to take our time over a few days to plan the best trip for us. I would definitely recommend using this expertise, all of the holiday is planned together and therefore protected by ABTA for extra protection.
4. joulukuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Lake Garda and cruise
Kritika was very helpful and made the booking a pleasant experience
26. joulukuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
New York, Miami, Mexico, Niagara-May2024.
The planning our May 2024 cruise trip was handled under the expert care of Porsche & Rose. I have never booked a holiday like this before and I was very unsure. Porsche was brilliant, knowledgable and able to answer all of my questions, providing me with every bit of information I needed to go ahead and book. A real pleasure to deal with them throughout. They were making sure we got the deal that we needed. Rose provided me with so much info even on Saturday and Sunday we chat and she was easily available on the phone during the weekend. I can’t wait for 2024,You are both a five star! ⭐️⭐️⭐️⭐️⭐️
28. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Excellent experience very professional …
Excellent experience very professional gentleman call vaibhav. Sorted everything for me
25. marraskuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Easy booking process well dealt with by…
Easy booking process well dealt with by friendly staff
3. marraskuuta 2023
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