We have booked our holidays with Viva cruises twice now and will continue to do so in the future .We go back to the same travel advisor Vaibhav , he was very very good indeed,really patient and looked... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
VK quickly and politely responded to multiple enquiries. He was patient and reassuring and did everything he could to help us. VK went above and beyond to ensure that we had the best value package, in... Näytä lisää
Yritys on vastannut
Its always a pleasure to speak to Viabhav . Hes so helpful . I have used them 5 times and Viabhav goes above and beyond. This time everything was decided quick but previous holidays he always change... Näytä lisää
Yritys on vastannut
Kritika has been absolutely amazing,she couldn't be any more helpful patient and knowledgeable. Kritika found me lots of different alternatives and as many price reductions as feasible possible Unf... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Cruise holidays are a wonderful way to see more of the world. And when you book with Viva Cruise, you’ll be spoilt for choice. Our great escapes on the ocean waves have been meticulously researched to bring you the best cruise liners and most beautiful destinations without breaking the bank. We work on the ethos of providing affordable luxury combined with first-class customer service at our heart. You can choose from different types of cruise holiday to suit your tastes and budget, including cruise and stay, all inclusive, cruise & rail, fly cruise or no fly cruise.
Yhteystiedot
Central House, N3 1LQ, London, Yhdistynyt kuningaskunta
- 0203 967 7576
- support@viva-cruise.co.uk
- viva-cruise.co.uk
4,9
Erinomainen
366 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy booking experience.
Ritu was patient and helpful. We were booking as a family, but we had different requirements. She sorted everything out and was prompt with her responses.
29. kesäkuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Fantastic service
Knowledgable, courteous, and efficient. Vaibhav went above and beyond to make my holiday dreams come true. I would highly recommend this company for its thoroughness, and flexibility. The offers they have are outstanding, making your special holiday affordable.
20. kesäkuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
I dealt with Kritika who was very…
Booked a multi stop holiday and cruise in USA, I dealt with Kritika who was very knowledgeable, helpful and ready to explain everything in detail. Nothing seemed to be a problem.
14. kesäkuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Fantastic Staff and Holiday Booking process
Booked the Holiday of a lifetime with Viva Cruises. Our Travel Consultant with fantastic and so approachable. We are so looking forward to our trip in 2025
13. kesäkuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Booking process really easy
Booking process really easy. Booking agents really helpful and prices competitive.
12. kesäkuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Cruise and Stay trip 2025
Ritu was great helping us with the planning and upgrade options available information not shown on the website. Very helpful tailoring our holiday.
7. kesäkuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
I’ve recently booked this cruise and…
I’ve recently booked this cruise and was a bit confused with the process. However, an advisor who works for the company, Ritu, was very helpful, allowing me to fully understand the process and book it happily knowing my trip will go as planned. Highly recommend
30. toukokuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Excellent customer experience …
Krikita our advisor was Very helpful and informative and guided us through our cruise purchase with ease ,nothing was too much trouble, excellent customer care
30. toukokuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Katrika was very helpful with…
Katrika was very helpful with everything I asked her, she made sure I got exactly what I was looking for. Always replied promptly.
26. toukokuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Great start to our holiday. Highly Reccomend
Very efficient operator. Took time to explain everything and fulfil our requests. Great use of whats app to confirm correct details. Very pleasant young man. Vaibhav was his name
A great start to what is going to be the trip of a lifetime. Can't wait.
24. toukokuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
My dad he recommended Viva Cruise and
My dad he recommended Viva Cruise and
I never regretted to booking with them , They were able to provide me with excellent service.
They were very polite when they spoke to me and they gave me a good deal as well.
I can Highly RECOMMEND Them.
Thank you..
10. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Kritaka was amazing
Kritaka was amazing, she listened to what I wanted, then produced a quote and gave us a great price. I'll certainly use her again.
20. toukokuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
We spoke to Vaibhav who organised our…
We spoke to Vaibhav who organised our whole holiday for us based on where and when we wanted to travel. He was so friendly and helpful and got us a great deal.
13. toukokuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
I have just come back from an amazing trip…
I have just come back from an amazing trip booked through Madhav.
I stayed in Miami for two days then went on a seven day cruise around the Caribbean with MSC Seascape, followed by four days in Vegas staying at the Luxor.
Thank you so much for arranging such a fantastic trip.
Everything went to plan, flights, accomodation, cruise it was all just perfect.
I will definitely recommend this company and I look forward to arranging another trip with
you again in the future.
11. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Reliable company whose staff gave first class customer serrvice.…
Reliable company whose staff were always helpful and knew each others cases if the original contact was not available. Kritika gave first class customer service and was helpful from the initial contact to completion of the purchase. She was knowledgeable and was able and willing to answer my many questions. Our first time using Viva but will use again many times in the future.
24. huhtikuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Great prompt communication & easy to…
Great prompt communication & easy to process agreement documents.
Comment only for booking process not holiday.
29. maaliskuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Kritaka the sales advisor had great…
Kritaka the sales advisor had great experience she was brilliant
She didn’t rush us
She explained everything step by step
She was lovely
27. maaliskuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Helpful staff at Viva Holidays and Cruises
We weren't disappointed with our recent trip to Marrakech and Agadir which we booked with help from Vaibhav at Viva Holidays.
For our second holiday Ramesh has been very thorough and answered all my queries. We now have a cruise booked for September!
I'm delighted I found Viva and can't wait to book again in the future.
27. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Very good customer experience with Vaibhav our agent
Vaibhav who handled our enquiry was very polite and patient. He was informative and looked for any potential deals that were available
18. maaliskuuta 2024
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
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