We have booked our holidays with Viva cruises twice now and will continue to do so in the future .We go back to the same travel advisor Vaibhav , he was very very good indeed,really patient and looked... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
VK quickly and politely responded to multiple enquiries. He was patient and reassuring and did everything he could to help us. VK went above and beyond to ensure that we had the best value package, in... Näytä lisää
Yritys on vastannut
Its always a pleasure to speak to Viabhav . Hes so helpful . I have used them 5 times and Viabhav goes above and beyond. This time everything was decided quick but previous holidays he always change... Näytä lisää
Yritys on vastannut
Kritika has been absolutely amazing,she couldn't be any more helpful patient and knowledgeable. Kritika found me lots of different alternatives and as many price reductions as feasible possible Unf... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Cruise holidays are a wonderful way to see more of the world. And when you book with Viva Cruise, you’ll be spoilt for choice. Our great escapes on the ocean waves have been meticulously researched to bring you the best cruise liners and most beautiful destinations without breaking the bank. We work on the ethos of providing affordable luxury combined with first-class customer service at our heart. You can choose from different types of cruise holiday to suit your tastes and budget, including cruise and stay, all inclusive, cruise & rail, fly cruise or no fly cruise.
Yhteystiedot
Central House, N3 1LQ, London, Yhdistynyt kuningaskunta
- 0203 967 7576
- support@viva-cruise.co.uk
- viva-cruise.co.uk
4,9
Erinomainen
366 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy booking
Porsche, my senior leisure expert was so helpful. She was able to answer all my questions & made the booking an easy & comfortable process. Highly recommended.
18. marraskuuta 2023
Excellent communication and made our…
Excellent communication and made our booking very easy . Thank you
8. marraskuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
So helpful and very polite nothing too…
So helpful and very polite nothing too much trouble excellent customer service vaibhav
8. marraskuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Porsche Silver - Dubai Cruise
I was so impressed by Porsche Silver with the way she handled our enquiry. She listened, understood and tailored the cruise according to our needs. She was very knowledgeable, always polite when discussing or asking what we did not understand. She booked an amazing holiday for us, looking forward to going on this cruise. I would recommend Viva cruise to family and friends. The whole department is absolutely incredible. Thanks again Porsche. 5 star ⭐️ . Will be booking any future Cruises with Viva ..
7. marraskuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Struggled with online payment.
Struggled with online payment.
Porsche our travel guide agent worked very hard to put together our plan
21. lokakuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Our agent Madhav was excellent
Our agent Madhav was excellent, very knowledgeable and helpful, a very professional person, the service provided was wonderful, tailored to our needs
22. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Booking Experience
Haven’t been on the holiday yet so can only review booking experience so far. Kritika was great, very patent in answering questions, changing hotels and building the package we wanted. Can’t fault service, and if holiday and everything else goes as smoothly as the booking process we’ll be very happy!
21. lokakuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Great booking service!
As I haven't actually had my holiday yet, I can't write a full review for viva cruise. The only thing I can say is that Porsche was great when it came to researching and adding everything that we wanted included. She was in contact regularly to check if there was anything else she could help with and was always very happy, friendly and seemed quite knowledgeable. I will write a full review once I have actually had the holiday.
13. lokakuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
What a great holiday!!
What a great holiday!!
We booked this trip/holiday for my wife and my joint 60th birthday with Viva-cruise. We looked at a similar packages with other travel companies and due to the very competitive cost and the extremely good communication we booked them.
I dealt with Madhav Thacker who is very good at his job, offering many suggestions and helpful advise along the way, even after making this booking with him. It gave my wife and total reassurance,, our money was well spent!
Our 18 day trip included stays in Las Vegas, LA, a 7 day Mexican Riviera cruise, back to LA and then San Francisco. All the international and the two internal flights were also arranged by Madhav from Viva-cruise.
Both the international flights and internal connecting flights were perfect and well organised.
Well done Viva- cruise and especially Madhav Thacker a great job. My wife and I were so pleased with everything you arranged for us
we both had a fantastic time !!!
We will certainly be using Viva-cruise in the near future.
Vaughan and Wendy
11. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Porsche was fantastic
Porsche was fantastic, she sorted out our holiday and gave us some great insight to the destinations as she had been there before! Can’t wait to go in 2025!
9. lokakuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
This company was helpful and called to…
This company was helpful and called to help and advise. I will write more on return from my holiday.
28. syyskuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Janet
Great communication, promp response.
Everything I wanted to do on my holiday was sorted out even though I changed my mind a couple of times.
27. syyskuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Impressive professional care
We were very impressed with the care and professional advice that Madhav gave us in ensuring that our holiday was exactly what we wanted. He made the whole process stress free and enjoyable and couldn't have been more helpful.
28. syyskuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Agent who helped me
Porsche was very friendly and informative. She went above and beyond to help me get exactly what I wanted for the holiday l was looking for. She made sure l was happy with everything I was looking for and even offered to stay late to help me with completing my documentation. I will definitely book with her company again.
26. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
So helpful about what would be best for…
So helpful about what would be best for our holiday and even about ways of saving on it , without losing out on the best parts. I must say he was the best travel agent I have spoken to in a long time.
11. syyskuuta 2023
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Great, helpful and friendly company!
Great service provided with this company who really cares about your experience and enjoyment of your holiday always doing there best to get you a great deal and will get upgrades for you where they can! Looking forward to our holiday!
24. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Booked a trip and a cruise through Viva…
Booked a trip and a cruise through Viva Cruise and am extremely pleased with the process. Thanks to Madhav who was even able to find us a better room for less than we expected!
The process has been completely painless and I will definitely be booking with them again
19. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Best ever travel advisor
I had another quote from a company who were recommended to me. I was happy enough with this. I then found Viva cruise by accident and had a look at their reviews and called them. I have been dealing with Porsche and started with the same cruise and stay that I had been quoted already. The price was comparable but the details and the customer service she gave me was the best I have ever had in travel. I was a travel agent and travelled for 40 years plus.
Porsche went out of her way, I changed my mind on cruise ships, how many passengers and internal flights etc but she was extremely patient and very knowledgeable and helpful. Even after I paid the deposit , the same evening I approved the holiday we changed our minds again, she kept on with this so we didn’t lose what we wanted and confirmed by email very late at night. This was way over and above what I ever expected.
I would recommend Porsche to anyone looking to do a cruise/stay as she is thorough and genuinely wants to get the best for her customers.
15. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Stress free holiday booking
Porsche did all the work for us! She's was very patient with me and has a lovely bubbly personality. Nothing was too much trouble.
We were kept informed every step of the way.
Thankyou for taking the stress out of booking our once in a lifetime holiday.
We can't wait!
8. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
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