Vita Student Arvostelua 

141
•
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The staff are so supportive and really helpful 24/7. The setting and grounds are so beautiful is like a secret garden with a gorgeous orchard. Breakfasts are rather nice and the parties are all includ... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Top notch! Our Agent Ricky went above and beyond to help us find the perfect fit for our study abroad student. Jaw drop when we saw how nice the room was via a virtual visit on What’s App. As a b... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Vita student York is the best student accommodation in town and I would say the UK in general, easily. Absolutely lovely staff that are amazing at their jobs, excellent events being held all... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Don’t go here unless you love having windows that don’t open at all, half of the ‘facilities’ never work the oven is just a microwave good luck cooking anything ever. the staff are pretty nice though.... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Opiskelija-asuntolat

Yrityksen kirjoittama

Award-winning luxury Student Accommodation with 25 locations across the UK and Barcelona. Vita Student is the only student accommodation with everything covered. Maximise your university experience with free gyms, study spaces, private dining rooms and more. Create new friendships and hone new skills with some of the world's best brands in our free regular events.


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

141 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 94 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(141)

52 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Truly Rewarding.

Truly Rewarding.
It really feels like home at vita with all the events and everything.. its just so good.

16. lokakuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Dear Hiren Balwani,

Thank you so much for taking the time to leave us a 5* review. We are so thrilled you are enjoying your Vita Student experience and love the events we have to offer. We love having you live with us.

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

Vita Student accommodation in York is…

Vita Student accommodation in York is known for providing high-end, premium living spaces for university students.

1. Location: Vita Student York is well-located, close to both the University of York and York St John University, making it convenient for students from either institution. It’s also within easy reach of the city center, which is great for access to shops, restaurants, and cultural spots.
2. Amenities: Vita Student properties are providing us:
• Fully furnished studios or apartments with sleek, contemporary designs.
• All-inclusive bills, covering utilities, Wi-Fi, and often even a TV license.
• Common areas, such as lounges, study spaces, and social areas for group work or leisure.
• On-site gym, laundry facilities, and in some cases, cinema rooms or gaming areas.
• Regular cleaning services for shared spaces and often studio cleaning options as well.
3. Community vibe: Vita Student focuses heavily on creating a community feel. They often host regular social events like cooking classes, movie nights, and networking events to help students connect with each other.
4. Security: There’s usually excellent security with CCTV, secure entry systems, and staffed receptions, ensuring a safe environment.

Overall, Vita Student York offers a high-quality living experience for students who value comfort, convenience, and community-focused living.

16. lokakuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Dear Keyu Shah,

Thank you for your 5-star review! It's truly heart-warming to see that you have thoroughly enjoyed all the amenities Vita has to offer.

We're thrilled to hear that you enjoyed our great rooms, cleaning service, breakfast, and facilities. Our friendly and supportive team is dedicated to creating a positive environment for our residents. Your positive feedback is greatly valued, and we're excited to continue providing you with a fantastic experience!

Creating memorable experiences for our residents is our goal and your positive feedback motivates us to continue delivering exceptional service.

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

Staff are really cooperative and…

Staff are really cooperative and helpful and the vibe in vita is pretty good and positive

16. lokakuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Dear Dawood Abdulla,

Thank you for sharing this fantastic review! We're delighted to hear that you're enjoying your stay and are pleased with all the services.

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

Since the moment I’ve moved in

Since the moment I’ve moved in. Elation, that’s the only suitable word I can use to describe how I’ve felt since I moved in. I have been welcomed in with open arms. The sweetest most generous people I have ever met exist in this place. I truly feel like I’m part of the vita family.

I was nervous and scared about moving to a new country with nobody I knew but I was pleasantly surprised with how hospitable the place felt. I can truly call it my second home.

14. syyskuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Dear Aisha al Marhubi,

Thank you so much for taking the time to leave a 5-star review! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience at our student accommodation. If you ever have any specific comments or suggestions, feel free to share them with us. We strive to provide the best possible service and appreciate your support.

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

Great place good vibes nice energy

11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Hina,

Thank you for sharing this fantastic review! We're delighted to hear that you're enjoying your stay and are pleased with all the services.

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

Amazing place to live !

11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Dear Kevin Daware,

Thank you for sharing this fantastic review! We're delighted to hear that you're enjoying your stay and are pleased with all the services.

Best Wishes,
The Vita Student Team

Saanut 1/5 tähteä

Total fraud with a lot of legal dispute

Total fraud, give informations that are not true and refuse to achieve what they promised to do.
Get a lot of students in troubles finding their money back when they get refused by university.
Get involved into legal issues with a lot of people.
Check online forum like reddit to see how many people get into a trouble with a huge amount of money(10000+ pounds).
Having a legal team just to deal with complaint not to solve issues.
This company shouldn't exist.
Run away.
如果有中国学生看到这条评论,去搜索一下贴吧,小红书,看看有多少人的钱血本无归。
为了身心健康,不要考虑这家住宿。

1. syyskuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Dear 脆虹田,

Thank you for taking the time to leave a review and we are sorry to see it is not a better one. We have strict policies and procedures in place relating to payments and cancellations to ensure fair and equal treatment of all Vita Student residents in line with ANUK recommendations.

If you would like to understand more about our approach and get any additional advice or support with this issue please let us know what building you are staying in so we can investigate this further.

Best Wishes,
The Vita Student Team

Saanut 1/5 tähteä

Terrible company!

Terrible company!! Sell a fake dream to students!! Disgusting behaviour. Stay far away from this company!!!! Also a huge tip and note carefully, do your research into the Chinese social media platforms.. You will discover the true hauntings of Vita. Don’t be fooled and dig deep before putting your trust into this company!

1. toukokuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Dear Dbfbv,

Thank you for taking the time to leave a review. We're sorry to hear that your experience with us was not as you expected. That being said, we are struggling to find your details on our system but would really like to resolve any issues you may be experiencing.

Please reach out to our Customer Engagement team so we can investigate this further.

Best wishes,
The Vita Student Team

Saanut 1/5 tähteä

TERRIBLE!! Need replies of experience from others!!

I booked VITA student in Barcelona and I saw a lot of bad reviews with similar situation to mine on trust pilot. But I have no was of contacting them so please i request to anyone who sees this and has faces similar issues to contact me and tell me how they resolved it.

I wanted to study in Spain and really wanted to live at vita considering I yea great things. However i mentioned to them that I am not a registered student yet and via WhatsApp they still urged and rushed me to go ahead and do the booking since they were so “high in demand” But on the contract it says that I am registered at an institution. I was then faced with visa complications. So upon contacting them thinking they will understand my situation they then said they I am liable and I am supposed to find a tenant. HOW AM I MEANT TO FIND A TENANT??? they gave me a few sites including idealista. But idealista cannot list my place since I am not the rightful owner. how convenient. Then I asked to differ to starting the tenancy in January, I was refused of this as well. How do you expect me to pay 12,000 euros and not live there!?!? Just cancel my booking as I am asking and give it to someone else since you’re so ‘high in demand’. Now I am getting threats of debt collectors which is stressful. Please email me if you have been through something similar, I want to know how the situation was resolved and if this affected their visa status later on and everything at Jigneshtoral at gmail dot com
PLEASE REPLY AS SOON AS POSSIBLE 🙏🏻🙏🏻

30. syyskuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Jigneshtoral,

Thank you for taking the time to bring the issues outlined below to our attention. We sincerely apologize for any inconvenience you may have experienced during your time at Vita Student.

We’d like to discuss the circumstances you have described in more detail but we aren’t able to find your booking or a record of you on our system.

In order for us to investigate this further, please can you email Ecalation.Pedralbes@vitastudent.com or Escalation.Poblenou@vitastudent.com depending on your building, with your details?

Best Wishes,
The Vita Student Team

Saanut 1/5 tähteä

L'équipement est très médiocre

Les installations sont en très mauvais état. Après la porte du frigo cassée, le frigo non dégivré, la douche mal fixée, aucun ustensile pour cuisiner et pas de possibilité de repasser son linge, le tuyau d'évacuation de l'eau de l'évier se décolle et de l'eau s'écoule dans la cuisine. A ne pas recommander.

4. elokuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Claudio Bertoni,

Thank you for taking the time to provide a review.

We’d like to discuss the circumstances you have described in more detail but we aren’t able to find your booking or a record of you on our system.

In order for us to investigate this further, please can you email feedback@vitastudent.com with your details?

Best Wishes,
The Vita Student Team

Saanut 1/5 tähteä

Impossible Tenancy ‘Agreement’

This is a real shame because my experience with the staff in Liverpool was wonderful. However, the actual agreements and ‘Customer Service’ from Vita student themselves was truly awful. I was pressured via Whatsapp to rebook another year just one month after moving in for my first year. Reading back on the messages now, it’s very obvious to spot the tactics they use to pressure young students into another contract with them. After calling and emailing Vita multiple times telling them I felt pressured due to being told my room would be put up for sale if I didn’t pay, they told me I would have to find a replacement- despite the first payment of rent being due on May 1st and the official move in date being in September. After spending weeks posting advertisements everywhere (and of course getting no response due to the very early payment) I called Vita again about this and instead of getting support I was messaged by the same person that pressured me into the contract with multiple rude and extremely unprofessional messages, and another person on WhatsApp attempting to sell me a room! The whole situation was very unprofessional and the company seemed completely clueless every time I contacted them. I have now recently received a debt collection notice for the full years rent of that room and more. I urge anyone looking into staying with this company to be very vigilant or better- find somewhere else.

1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Olivia woods,

Thank you for taking the time to leave a review and we are sorry to see it is not a better one. We have strict policies and procedures in place relating to payments to ensure fair and equal treatment of all Vita Student residents in line with ANUK recommendations.

If you would like to understand more about our approach and get any additional advice or support from us regarding your debt, please email us so that we can discuss your circumstances in more detail.

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

I am thrilled to write this review for…

I am thrilled to write this review for Jasleen Kaur ma’am,who went above and beyond to help me secure the perfect student accommodation. Her professionalism, dedication, and genuine care for her clients make her an exceptional individual in her field. Her profound understanding of the student accommodation market is truly remarkable. Her expertise made the overwhelming process of searching for a perfect room to live much more manageable and less stressful. What sets Jasleen apart is her personalized approach. She took the time to understand my needs, preferences, and budget, ensuring that the options she presented were tailored to my specific requirements. She was attentive to every detail, which made me feel valued as a client and confident that she had my best interests at heart. Her calm demeanour and willingness to go the extra mile made me feel reassured and well-supported, even during moments of uncertainty. Her timely responses and clear, concise explanations made the entire process smooth and transparent. She not only helped me find a place but also provided guidance on signing the lease, understanding the terms, and even moving in. Her comprehensive support made a significant difference and alleviated much of the stress associated with relocating for my studies. It was evident throughout the process that she genuinely cared about my well-being and wanted to ensure I found a room where I would be happy and comfortable. Her empathy and understanding of the challenges faced by students looking for accommodation were truly commendable. Thanks for this memorable experience Jasleen ma’am.

1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Kashish Dawar,

Thank you for your 5-star review! It's truly heartwarming to see that you appreciate the work our sales agents do. Your recognition means a lot to us. Our friendly and supportive team is dedicated to creating a positive and smooth process for all our customers. Your positive feedback is greatly valued, and we're excited to continue providing you with a fantastic experience!

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

Great accommodation

Great accommodation, really comfortable

12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Paco González Rodríguez,

Thank you so much for taking the time to leave us a 5* review. We are so thrilled you are enjoying your Vita Student experience and we love having you live with us.

Best Wishes,
The Vita Student Team

Saanut 1/5 tähteä

Just a heads up for all prospective…

Just a heads up for all prospective students considering Vita - Since we all come here to read the reviews first right?

And if I had known this before hand I would never have been in the position I am now.

If you ever book a clearance room, and then have a change of circumstance and need to end that agreement - their tenancy takeover rules are impossible to get out of. Their contracts are NOT clear at all.

4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Charmaine Bird,

Thank you for taking the time to bring the issues outlined below to our attention. We sincerely apologize for any inconvenience you may have experienced during your time at Vita Student.

We’d like to discuss the circumstances you have described in more detail but we aren’t able to find your booking or a record of you on our system.

In order for us to investigate this further, please can you email feedback@vitastudent.com with your details?

Best Wishes,
The Vita Student Team

Saanut 1/5 tähteä

Poor company to work for

Poor company to work for. Mismanaged and my own manager was often rude to contractors, students or staff. Other times just didn’t speak to you throughout a whole shift. Boring, unchallenged but a tough environment to enjoy or work in for all the wrong reasons. Further to that you get little training, when you ask for help or training there’s usually a PowerPoint or told to teams someone else. Which is why I found the company is obsessed with teams meetings! I sat in a few and they’re utterly ridiculous and a time waste. Little regard for students or staff well being, but encourage alcohol consumption then struggle to deal with actual complaints from other students.

6. marraskuuta 2023
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Jonny,

Thank you for taking the time to bring the issues outlined below to our attention. We sincerely apologize for any inconvenience you may have experienced during your time at Vita Student.

We’d like to discuss the circumstances you have described in more detail but we aren’t able to find your booking or a record of you on our system.

In order for us to investigate this further, please can you email feedback@vitastudent.com with your details?

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

My experience is very good.

Vita student provides more than just a place to live. I have lived in halls before this place and each time there I have never been a part of a community like what we have in Vita Glasgow. We meet friends here and socialise which helps the burden of our study. You never feel alone and there is always somebody that is willing to help in any situation. You are fed and the staff are very kind and work carefully and seriously.

23. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Lara,

Thank you so much for sharing your experience with us! We're thrilled to hear that Vita Glasgow has become more than just a place to live for you. It's wonderful to know that you've found a vibrant community here where you can meet friends, socialize, and lighten the load of your studies. We're glad to hear that you feel supported and never alone, with helpful staff always there for you. We'll continue working diligently to ensure you have a fantastic experience here!

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

My time here in Vita has been fantastic…

My time here in Vita has been fantastic so far, so much opportunity for growth as an individual. The design and layout of the accommodation gives those that live here a great outlook on our studies and our intentions as students trying to make it through our lives at Uni. Many of the staff are so helpful, and you don't always see this kind of service in student accommodations. There is more to Vita in Glasgow than just the room. They make our times at University a whole experience. Many fellow students live in Vita at other cities and we share the same experiences.

22. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Fii,

Thank you for taking the time to leave such a fantastic review! We're delighted to hear that you're enjoying your stay and appreciate our modern design building. We're pleased that you find our onsite services and staff welcoming. Keep the positive energy flowing by joining more exciting events on Vita!

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

Worth Staying

Overall, Vita Student is an incredible accommodation to stay. Especially in Cardiff. The staff are very helpful and kind, and the rooms and facilities also add onto the experience.

22. syyskuuta 2023
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi Lauryn Nanra,

Thank you for your wonderful 5-star review. We're thrilled to hear that you found our building and staff to be excellent. We appreciate your positive feedback!

Best Wishes,
The Vita Student Team

Saanut 5/5 tähteä

格拉斯哥vita

我在格拉斯哥。vita的地址非常完美。在到学校,超市,车站的距离之间取得了非常让人舒适的平衡。工作人员非常细心并愿意提供支持。make it be your second home。我想她们做到了。每两周一次的房间打扫服务可以满足很多个性化需要。入住感受很大程度上也取决于自己的邻居。我很幸运,目前为止的一切是非常满意的。

22. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Top Accommodation in Leeds!!!!

-Vita Student St Albans-
I’ve had so many positive experiences in Vita Student. The building and facilities are top notch, the staff is friendly and the events are always so fun!
I got to meet so many good people here and make amazing memories.
I 100% recommend staying here!

21. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vita Student-logo

Vastaus yritykseltä Vita Student

Hi John,

Thank you for your fantastic 5-star review. We're thrilled to know that you found both our building and staff to be excellent. It brings us joy to hear that you formed many friendships during your stay with us. Your positive feedback is greatly appreciated!

Best Wishes,
The Vita Student Team

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