Vital Proteins Arvostelua 

This is either a very poorly run business or a scam.
Tried to buy product and it wouldn't accept the valid c/c used. Rang them and they said try again. Didn't work so called them back and there was an automated message saying they were closed for the day (3pm!!). Website says open till 5pm.
Tried to email them and email bounced back noticed they had slightly different email address name to the business name using a "t" in front of the company name) ANOTHER VERY ODD THING.
At this point they had all the c/c details so I had to cancel the card just in case.
Waste of time and also reported to SCAMWATCH.
Do NOT use them, read the other reviews if you need extra info about how these dodgy scammers operate.
ZERO STARS

This is a company that makes it very difficult to contact them once you have entered into a regular delivery. Once you have bought a product, your account gives you no options for stopping a regular purchase, amending a purchase or speaking to anyone. There is nothing wrong with the product I have bought but it's nothing special either and I am stuck in an ongoing purchase which Vital Proteins makes it impossible to stop or amend. The way that the web site is designed is manipulative.

I used this product a few years ago and needed only 1 Tbs. Now it's 3 Tbs, doesn't dissolve, just clumps up so I must use my Nutra-bullet. It's unlikely that the container will provide 28 servings, as advertised.
Very disappointing.

I’ve been corresponding with Vital Proteins numerous times over the last 4 weeks trying to obtain an agreed postage refund. I signed up for a subscription but was not notified in advance of this despatch, so I had no time to cancel. Very annoying. They agreed to refund postage but after several attempts to chase this my card was not reimbursed. I know it’s a small amount but it’s the principal.

I had ordered several products to try them out and I have to say I felt really bad as most jars had been only half full.

One box even had less than half of powder inside and I felt a bit cheated.

Also before they had a lot of Marine Collagen product as I am pescatarian but now most products are made of Bovine Collagen which is sourced from Beef which I am not eating.

I am a bit disappointed.

They claim 14 servings, it's only 9.25!! Lemon has a pleasant taste; not sure it's doing anything for me so far. Only done about 2 containers. Pricey for # of servings!!

I buy this from Holland and Barrett so can't comment on the customer service or delivery time from the actual company. I've been using the product for 3 months. In this time I've had so much new hair growth, all round my hair line! Over an inch of new hair, and it is beginning to feel a little bit thicker all over the scalp too (I have naturally fine, straight hair) which I am really pleased about. I haven't seen any difference in skin. I work out a lot and find that I never get sore joints or get injuries, although this could be due to Omega 3 as well.

In terms of taste and texture, I put two scoops a day into my morning coffee. It dissolves easily. It does make the coffee very slightly thicker than normal and it has a slightly sweet taste, but it is pleasant. You will notice this in your drink. If you don't like that, try it in a smoothie so the fruit flavours cover it up. I haven't tried it in cold drinks as I don't think it would break down well.

Overall I am happy with this and will keep taking it, maybe with a break every few months due to the cost.

Their customer service rep. Antonio is hilarious. I told him their webshop is broken and i cannot place an order because i cannot login to my account and he tells me to make a new account. I try ordering as a guest and that also doesn't work. Like I want to buy my products and they don't give a damn about the fact that their webshop is broken. I stopped getting a response on my support ticket when i insisted my account get fixed.

I have just received my order and unfortunately I will not be re-ordering as the container is only half full which means the powder will only last approx 18 days making it very expensive also the smell and taste is quite off putting. I will be returning to my usual collagen sachets which taste much better also are less expensive.

This product (which health conscious consumers may purchase) should not be on sale. I purchased it at Walmart. Walmart should boycott selling it! I paid $20+ to ingest lead! It’s disgusting to have this on the market it’s comical to state on their container ‘Your Wellness Routine is in for a treat’ Then there is a warning on their container that is contrary that states: WARNING: Consuming this product can expose you to chemicals including lead, which is known to the State of California to cause birth defects or other reproductive harm. So is it stating that if it’s sold anywhere else in the world this product will not harm?!

This review is to warn people about the collagen powder.
I purchased the collagen powder. I took it for three days in the morning, in my coffee, when I started to notice terrible headaches, heart palpitations, and Leg twitching. I contacted the company as I was worried. No interest at all in my side effects. After I did some research, I found a publication showing that Vital collagen is contaminated with heavy metals, so I asked the company to provide a lab test for heavy metals, but they were unable to do that. Also, I have requested a full refund, and they were arguing that the product is open and cannot be accepted for return. This is alarming. Everyone should be very cautious of these big companies and what they are selling. I will address this further.

I bought this powder and it does work for nails and hair, however I wish someone has warned me about horrible heart palpitations that those powders can cause. I know that I am minority but even so, this is a very dangerous side effects that can lead to heart failure in a longer run. Once I stopped using it my symptoms were gone.

I purchase my product from Costco. If I have an issue, I've never had a problem returning it. I have never dealt with Vital Proteins company directly. I have been using their product for 2+ years now and love it.
I do not care for any of Vital Proteins flavored collagen proteins. The unflavored is great. It leaves little or no taste to the drinks I add it to mostly to hot liquids. I don't care for it in water or iced tea. I add it to a hot drink, and it dissolves quickly with no clumping. The downfall for me is adding it to cold liquids. There is terrible clumping and the clumps become slimey. It never really dissolves except if I add it to a smoothy or a cold drink that I prepare in my Nutri-bullet or blender. I don't know if this is limited to Vital Proteins or if a powdered collagen supplement, in general, has this character. I've read that most powdered collagen supplements do not mix well in cold liquids, the secret to mixing collagen into cold liquids is, mixing it first in room temperature liquid, once dissolved, then pour and stir into your cold liquid and mix as usual. This seems to work much better for mixing into cold liquids that you aren't using a blender to mix with. You do need to allow for some additional prep time as you need to have your liquid at room temperature ahead of time.

Bought 2 large bottles of protein powder from their official website recently. They arrived on 7th october 2023 but both of them expires on 9th December 2023. I can’t believe they sell nearly expired protein powders and have the audacity to sell it through their official website. I have totally lost my trust on the Vital proteins brand and will be switching to a different brand. What kind of manufacturer sells nearly expired products on their official website ? Only sloppy ones do that and I now doubt the integrity of their brand and product. There might be lead and cadmium in there since they can’t even track the expiry dates of their products properly. Nearly expired products are usually sold via third party vendors at a large discount. Terrible experience.

J'ai reçu par e-mail une remise de 25% sur TOUT le site internet. J'ai donc commandé le jour même un pack de deux boîtes à 68€, au moment de régler ma réduction annoncée était seulement de 4 € or elle aurait dû être de 17 €, je contact le CHAT qui me dit que tant que je n'aurai pas validé mon panier aucun geste ne pourra être fait pour rectifier leur erreur, donc j'achète et dans un premier temps on m'annonce seulement un bon d'achat valable 3 mois :/ Apres insistance de ma part j'ai obtenu remboursement de la différence sur mon compte.
Comment une société aussi conséquente peut faire une erreur aussi grossière de réduction ?? Je suis persuadée que cette "erreur" de remise n'a pas été remontée en haut, ou bien qu'elle est faite exprès.
Gardez des copies de vos conversation par chat, copiez collez dans le bloc note de votre ordinateur pour garder les preuves c'est mon conseil.

I've had a monthly subscription thru Amazon for the past year. Received the recent delivery 4 days ago 9/22/23 and the package was damaged and half empty. Amazon doesn't refund or replace 3rd party providers, and I cannot reach Vital Proteins-when I call, they have me on hold for up to an hour until it turns 5PM Central time and then they say sorry we're closed. Also, have noticed the product is slimy and has a yellow tinge to it. Canceled the order thru Amazon and am pretty pissed off so I choose to write a negative review. Jennifer Aniston, are you still their spokesperson?

it clumps, although it works, it is horrible. slimmy as well
nobody answers the phone,

Bought Vital Proteins ... It said one could mix with cold or hot water. Added the tablespoons to glass of cold water and it's like a slime blob in the bottom of my glass. Can't even get the blobs to mix in any way. GROSS!

I have a standing order with this company. For reasons unknown, the courier returned my order to sender. I have been unable to contact anyone in this company to get a refund. I would not recommend ordering from them

Dishonest company advertising 20% discount on a £40 product snd gives you £2 . Complete false advertising spoke to chat service who advise already discount by 15% so the £2 is the 5% discount what an absolute con . Altho reading the other reviews they are proper charlatans so I’m glad I had a lucky escape