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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

My wife really likes the shoes for the extra support they offer. Lost stars are due to horrible customer support. Inquired multiple times about an issue with an order and still have yet to receive any... Näytä lisää

Saanut 1/5 tähteä

I ordered 2 pairs of trainers in different sizes, as I didn't know which would fit. They arrived in a timely manner, I tried them on and returned the pair that didn't fit. This was all very easy. Re... Näytä lisää

Saanut 1/5 tähteä

I ordered shoes. Did not fit neverbwore besides trying on insurance house. They asked me to take picture then said lookednworn and refused to refund money. Went on for more than 3 plus months. Nev... Näytä lisää

Saanut 1/5 tähteä

Vioniczapatos - This is a Spanish web of Vionic shoes. Beware, the payment is charged in USD and the receiver is the company in Hong Kong. I was informed by my bank that this company is blacklisted... Näytä lisää

Yrityksen tiedot

  1. Kenkäkauppa
  2. ja myös
  3. Buutsit
  4. Kenkätehdas
  5. Vaateliike

Erilaisten ulkoisten lähteiden tuottama tieto

Shop supportive and comfortable shoes, sandals, boots and orthotics at Vionic. Get relief from plantar fasciitis and heel pain while staying stylish.


Yhteystiedot

1,7

Huono

TrustScore 1.5/5 tähteä

159 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,7

Kaikki arvostelut

(159)

25 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Have to order via Amazon and unable to earn reward points

This is the second occasion I have been disappointed with Vionic and had to order Vionic shoes on Amazon because Vionic did not have my size. This is frustrating because I am unable to earn reward points for future purchases. I have been a very reliable customer for years and find this deeply frustrating. Any suggestions for long time customers who should always be able to earn rewards with a Vionic purchase? Thank you.
Maureen Jones

21. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dikke prul!

Ik kocht 2 paar schoenen via België en kreeg een zonnebril ipv de schoenen! Dit trekt op niks dat zo een gerenommeerd merk het toelaat dat andere mensen met zeer slechte bedoelingen zo een goed merk slecht laten maken! Blijf er af is dikke scam!!!

12. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very unhappy with your return policy.

Yes, I recently purchased a pair of Vionic slide on shoes online
As it turned out, it was not a proper fit as I recently had knee surgery
I’ve worn multiple styles of Vionic shoes for a long period of time never had a problem.
The problem I’m having now is your return system it is so not convenient for anybody who is disabled .
I called customer service and what they explained for your return policy is terrible. It is not convenient and of course she said nothing else can be done unless something is done. This will be my last pair of Vionic shoes.
What can be done?
I also asked to speak with the manager, and she said none was their very, very surprised.
Please let me know how this can be remedied
Rhona kilstein

10. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love the shoes and CServ

Love the shoes. If you have trouble with arch support and foot pain, they are the best. Recently I had the opportunity to engage with customer support and they were excellent. I will continue to shop directly with them online.

1. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

I purchased the men’s Vionic slipper

I purchased the men’s Vionic slipper. The are very comfortable. However, less than a year old the material that comes over the foot to the sole of the slipper started coming apart. And I only wore the slippers at home.Contacted Vionic Customer Service and was told the warranty is six months.

1. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I BEWARE Before you buy Vionic brand Shoes

I purchased vionic shoes just a week ago, I removed the footbeds to air them out our new puppy unfortunately chewed on them a little before I could get them from him. I reached out to the company THIS IS MY EXPERIENCE I asked for replacements which I would pay for, The response was they don't have any way of servicing their products, they are basically the middle man, the manufacturer supplies their warehouse and no spare parts like REPLACEMENT FOOTBEDS just beware if you buy Vionic shoes

30. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Vionic-espana is a scam

I think Vionic should do something about all these scam sites around, copying their shoes in different countries. I'm glad my bank realized before I did, but this site is a scam, and until Vionic does something to put a stop to all these scams, I'm not buying any shoes from them, no matter the site

3. helmikuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They send you a code for free shipping…

They send you a code for free shipping as a new customer. But when you use it..it doesn’t go through. So I lost $10 shipping for fake FREE shipping code! No one answers the phone for customer service and zero response to emails. Returned the shoes as were uncomfortable and not worth the money with zero customer service. Will never buy from them again. Buyer beware.

7. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Vionic...poor customer service experience

I went online found a pair of Vionic slippers that I wanted. I gave them my email address and phone # to received free shipping. I inadvertently chose $15 shipping, even though I put in a free shipping code. I immediately reached out to the company to let them know of the mistake. They have a no cancellation, no modification policy. So I have no resources. I will not purchase Vionic in the future. I only support companies with outstanding customer service. There are too many great companies that accommodate their customers.

6. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Da denunciare

Ho ordinato un paio di pantofole per mia madre a luglio … Servizio Clienti inesistente, l’articolo non arrivava così ho mandato mail e mi ha sempre risposto un account “service11”, penso cinese, mettendo scuse sui ritardi per la pandemia, per la guerra … a settembre mi hanno proposto il rimborso di pochi spiccioli (perché secondo loro l’articolo era stato inviato ma smarrito dal corriere …). Anche questo rimborso non è mai arrivato “perché i tempi di trasferimento dei soldi da un paese extracomunitari sono lunghi” … Sono dei ladri e interesserò la polizia postale

18. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Purchased a pair of sneakers at a…

Purchased a pair of sneakers at a podiatrist office,3 months later there was a hole in the toe of my shoe. Called customer service and it was horrible. These shoes are clearly made for people who are sedentary, I walk a lot at work and I walk for exercise. They don't tell you the sneakers can't handle all that

17. marraskuuta 2021
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Velcro closures poor

Certainly it takes a while to break down in Vionics, just like an orthotic. What did not work at all for me was the Velco closures which just did not work for any length of time despite me not wearing those shoes very much. They do not hold closed.

23. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible customer service

Terrible customer service, difficult to make returns or exchange. This is my first time trying vionic. And now my last. I ordered a size up and wide, and still to small and narrow, the shoe itself looks great if ONLY i could wear them. Cannot get anyone at company to help and my 30 days will be up soon. Very very disappointed! Thats alot of money to drop and never be able wear.

17. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

It's a scam

Bought vionic trainers and sandals on vionic Ireland, paid over 100 euro last March, no sign of order and no money back,it's a scam, please can someone take this website down,I don't have much money and suffer bad with planter facitis, I really needed them for work,I am so annoyed 😢

2. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

BUYER BEWARE

This is not about Vionics shoes either but is about vionicfrance.com. This is also a scam and I have passed the information onto my French bank to take further. I have still not received a reply to my contact with Vionics Uk about whether this is genuine.
I am not stupid and like to think I’m quite savvy and still fell for this. Surely Vionics themselves also need to take action to prevent this happening!

1. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Vionicsireland.com scam

This isn't a review about vionics shoes as such. It's about making people aware that there is no vionicsireland.com or vionicsshoesireland.com it's a scam as I am too painfully now aware! So please do your reviews these websites above look absolutely legitimate and I am usually very wary but unfortunately got caught out this time, it took me 3 days to get through to UK vionics (which is a joke in itself) as on the website it shows numbers for UK and Ireland that's when they told me I'd been scammed as there's no Irish vionics website and that they are trying to take these fraudulent websites down. It's ridiculous that vionics know about them but yet these low life scum are still here everyday scamming people. It's not good enough just saying we are 'trying' to take them down.

29. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Vionic

They are no longer orthotic shoes! Orthoheel the original name were much better made! Will not buy them anymore!

3. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I received no support from customer service

I purchased 3 pairs of shoes. One pair the bottom of both shoes came unglued. I wasted a lot of time trying to work the customer service but did not get any help in the end. This is the first review I have ever written for any product. I just want others to know about the poor quality of these shoes

18. kesäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

No Customer Service

I purchased 3 pairs of shoes as I always do on their website. 1 pair I did not want so I returned it no problem and the other 2 I exchanged for a bigger size. All was seamless until I needed to return the 2 larger sized shoes. You can't submit another return on their site so you're left with calling customer service. They are completely unreachable. After multiple attempts I had to dispute it with my credit card. I'm appalled they conduct business like this. I'm sad to say that while I loved their shoes, I am done with them as a customer. I just can't deal with this.

13. kesäkuuta 2022
Oma-aloitteinen arvostelu

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