VIBAe Arvostelua 298

I was so excited to try these shoes. I like the design but I really wish they didn't have arch support. I've spent decades dealing with lower back issues, and my chiropractor advising me to remove all arch supports from my shoes has been an absolute game changer. Barefoot is really the best, and I'm unsure as to why Vibae give these insoles the big sell "like Barefoot, but better".... they truly aren't.

As explained by my chiropractor, and experienced by myself, arch supports in shoes are not universally beneficial and can potentially weaken foot muscles, especially in the long term. Relying on artificial arch support can lead to atrophy of the intrinsic foot muscles, which are responsible for stability and shock absorption. This can make the foot feel weaker and more prone to injury when relying less on shoe support......

Also the size guide is inaccurate. I came up as a 39 but the 3 pairs I have are too big. Also the leather on the open toed version in particular is quite hard, and cuts into my toes.

Really disappointed in my experience - I wanted so much for them to be better!

Fabulous shoes and excellent service with delivery. Definitely want more colours. Fantastic comfort.

Never received my order. terrible response from customer service. Still out $175. I do not recommend.

Product is great but service is bad. No response to my questions and request for bigger size.

I absolutely love my VIBAe ROMA Leather shoes in Fawn Tan. From the moment I slipped them on, they felt like they were made for me. The leather is soft and supple, and the colour is the perfect neutral, elegant without being too polished, and it goes with absolutely everything.

What I appreciate most is how comfortable they are, even after a full day on my feet. The footbed gives just the right amount of support, and I can wear them without socks thanks to how breathable they are. I travel often, and these have quickly become my go-to shoes for both flights and city exploring. They are lightweight, easy to pack, and still look great after plenty of wear.

I also love that they are so easy to slip on, but still feel secure when I walk. There is a real sense of quality in the craftsmanship, and I know I’ll be wearing them for years.

Highly recommend to anyone who wants style without sacrificing comfort.

Super comfortable shoes! Great cushioning, perfect fit, and ideal for long walks or standing all day. Highly recommended.

Avoid.
Arrived 2 weeks late (one month after order was placed).
Not able to return online as website wouldn’t generate a returns label, so sent 6 emails asking for a return label snd assistance and still no response.

Love the Helsinki boots! Used the size chart but did go a size up, as recommended by some reviews. Fit nicely, very soft footbed, very soft leather and generally comfortable to wear. Received the boots within a week. Only issue is the tab at the back - could be a bit bigger - I have small fingers but I still have trouble using the tab! Would definitely buy again (although might wait to see if there are any sales!)

I love my Roma shoes. They are a bit wide, but I put a sole under in front. Very comfortable. A bit slippery with socks but absolutely perfect bare feet.

Very slow to ship out the package, their sizing chart does not match other brands, the cm stated for the sizes also do not match the size of the shoes at all and after trying make a return to exchange for another size for many days now, I still havent heard back from them, its impossible to contact these people, nobody in this company answers any emails. I do not recommend doing any business with them.

RIP off. Unexpected customs payment on top of purchase price. Delivery still not happened after a month!!!

Best shoes ever! Comfortable and look nice! I’ve just ordered a second pair and doubt I will ever wear any other shoes ever again. I highly recommend these shoes!

APPALLING customer service, communication.
I have been waiting for confirmation from Viba when I will recieve my refund ( circa £430 ) for over 7 days !!! But I have heard nothing eventhough I have emailed over 6 times, as there is not number to call !!
I understand the Viba claim to be a small business and processes can be slow .... But I am an even smaller BUSINESS and can not afford to have circa £430 unpaid promptly.
DO NOT BUY DIRECT FROM VIBA is my advise

Absolutely love these shoes so comfortable best I have had in a long time. They are that nice I have just ordered them in black

What a disappointment this company is. First of all, I had to wait weeks for the order. I had to email myself to ask where my order was. Answer: they were waiting for their delivery from Portugal themselves. I asked if they could deliver part of the order and cancel the product that would still take a while. Then I received the delivery relatively quickly. The shoes were too big so I started a return/exchange. The return costs are also charged. In the meantime, weeks later, no shoes and no communication about the order status. I sent another email saying that I was completely canceling the purchase. Another three emails later, each time telling a standard story without giving an answer or providing any information. I hope that the order has now been canceled. Too bad because they have a nice product, but the Portuguese factory would do better to do the handling itself instead of leaving it to the failing head office in Finland.

They slip off whilst walking. They got my foot but not for walk more than 100m.

the great thing is that I love the product. the shoes are fab. i messed up and ordered too big. they totally run true to size.....maybe even a little big.

Beställde och betalade mina skor 29/3 , ej kommit än och får bara AI-svar utan vettig info .
Senaste brevet har jag inte fått nåt svar alls.
Uselt uselt , hade verkligen inte väntat mig detta , trodde företaget skulle vara mer pålitligt 👎👎👎

Terrible returns process. I tried to use the returns portal to generate a free return label and just got an email saying it didn't work, but my order now shows as processing the return. So no free return label as promised. Also they are deducting £23 from order value of £203, for 'restocking'. What a cheek! I have never encountered a company clawing that much back for restocking ever before. Not only do I have to wait to even begin the returns process, but apparently it takes at least 2 weeks, for me to then get back way less than spent. I will not be buying Viba again. They claim to be so righteous but it's nonsence. Only automated customer service. BEWARE.

I ordered two pairs so i could get the right size and have been unable to return the unwanted pair meaning i've spent £330 on a pair of boots. The company are totally unresponsive to my emails and the contact form on their website. The 30 day limit has now expired so I would avoid buying from this company if you are in any way unsure of sizing. Terrible customer service. I would not buy again