Vertu Motors - Ford Bolton Arvostelua 

100
TrustScore 4.5/5 tähteä

4,7

54-56 Higher Bridge Street, BL1 2HG Bolton, Lancashire, GB


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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Aneeqa is a credit to ford. She made our experience of picking and collecting our new kuga very pleasant. Kept us upto date on delays and very professional. She's a very pleasant lady and will defini... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Just a quick thanks to Max, Dave& Nick in the used Vans at Vertu Ford Bolton, had the pleasure of meeting all 3 guys and couldn’t fault them in anyway, cheers lad and hope to see you in the near fut... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I'm over in Noth Wales .So was looking for a car here.Not had much luck until I looked on Vertu.The nearest place for me was Vertu Motors Bolton. Phone then up Spoke to Stephen Calland Sales Executive... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

When my fleet company sent me to kwik fit to check the brakes on my car & were unable to help, I called in at Ford on the off chance. Dominic was really helpful, explaining about the different driv... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Autoliike
  2. Auton varaosaliike
  3. Auton korjaus ja huolto
  4. Moottoriajoneuvot
  5. Vaihtoautot ja käytettyjen autojen myynti

Tietoja yrityksestä Vertu Motors - Ford Bolton

Yrityksen kirjoittama

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Yhteystiedot

  • 54-56 Higher Bridge Street, BL1 2HG, Bolton, Lancashire, Yhdistynyt kuningaskunta

  • 0330 108 8787

4,7

Erinomainen

TrustScore 4.5/5 tähteä

100 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 96 %: iin saamistaan huonoista arvosteluista

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4,7

Kaikki arvostelut

(100)

11 769 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Our mobility advisor Aneeqa was…

Our mobility advisor Aneeqa was excellent, she looked after us both with 5 star service, couldn't fault Ford in any way

4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you for your wonderful feedback. We're delighted to hear that Aneeqa provided you both with such excellent service and made your experience a 5-star one. It's especially pleasing to know that you couldn't fault Ford in any way.
Many thanks,
Chloe

Saanut 5/5 tähteä

IExcellent service'm over in Noth Wales .So was looking…

I'm over in Noth Wales .So was looking for a car here.Not had much luck until I looked on Vertu.The nearest place for me was Vertu Motors Bolton. Phone then up Spoke to Stephen Calland Sales Executive who was very helpful.Liked a Ford Fiesta ecoboost so had it Reserved by Stephen till I got over to Bolton.When I arrived he was extremely helpful showing me all around the car.Which was in excellent condition. Just like to Thank Stephen and all the staff for all the help and guidance we recieved. The car arrived at my house a few days later delivered by Andy who was also helpful showing me around it again. Once again like to thank all at Vertu Bolton for there excellent service.

28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you for your fantastic feedback. We’re delighted to hear that, despite the distance from North Wales, Stephen provided such helpful support throughout, from reserving the car to guiding you through it on arrival.
It’s great to know everything lived up to expectations and that the delivery by Andy was just as helpful and informative. We truly appreciate your kind words and will be sure to pass them on to the team at Vertu Bolton.
Kind regards,
Matthew

Saanut 5/5 tähteä

Very professional

Very professional, polite and couldn’t do enough for us to ensure we had a positive experience

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you for your kind feedback. We’re delighted to hear that the team provided such professional, polite and supportive service to ensure you had a positive experience.
Kind regards,
Matthew

Saanut 5/5 tähteä

Just a quick thanks to Max

Just a quick thanks to Max, Dave& Nick in the used Vans at Vertu Ford Bolton, had the pleasure of meeting all 3 guys and couldn’t fault them in anyway, cheers lad and hope to see you in the near future for another great deal, top notch.
Martin
Marbro Contracts Ltd

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Hi Martin,

Thank you for your great feedback.

We’re delighted to hear you had such a positive experience with Max, Dave and Nick in our used vans team at Ford Bolton. It’s fantastic to know they looked after you so well and made such a strong impression.

We really appreciate your kind comments and look forward to seeing you again in the future.

Kind regards,
Danielle

Saanut 5/5 tähteä

Brought a Ford Focus and the car was…

Brought a Ford Focus and the car was immaculate inside and out. Stephen Calland showed me the car, who was very helpful and informative. I would recommend Vertu to anyone.

6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Hi Chris,

Thank you for your great feedback.

We’re delighted to hear your Ford Focus was presented immaculately and that Stephen provided a helpful and informative service. Your recommendation really means a lot to us.

Kind regards,
Danielle

Saanut 5/5 tähteä

Aneeqa is a credit to ford

Aneeqa is a credit to ford. She made our experience of picking and collecting our new kuga very pleasant. Kept us upto date on delays and very professional. She's a very pleasant lady and will definitely purchase from her again.

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you for sharing such a lovely review. I’m so pleased to hear that Aneeqa made your Kuga collection experience so smooth, keeping you updated throughout and looking after you with such professionalism. She’ll be delighted to know you’d happily return to her again.

Many thanks,
Chloe

Saanut 5/5 tähteä

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Fantastic service from Chris at Vertu Ford Bolton. Friendly, knowledgeable and kept me informed throughout the entire process. Made buying my new car easy and enjoyable. A great experience from start to finish and I would highly recommend both Chris and the dealership.

13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Saanut 5/5 tähteä

Always helpful and friendly service

When my fleet company sent me to kwik fit to check the brakes on my car & were unable to help, I called in at Ford on the off chance.
Dominic was really helpful, explaining about the different drive modes on electric cars, how they affect the braking and took the car out for a drive, reassuring me all OK and giving me some really helpful info.
He also helped to set up the app which until now, I didn't realized existed and filled the washer fluid which was on my to do list. Great customer service, always a friendly and helpful welcome whenever I've been, thank you!

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Good afternoon Robyn,

Thank you for your detailed and thoughtful review. It’s great to hear that Dominic was able to support you so effectively, taking the time to explain everything clearly and reassure you about your vehicle.

Going the extra mile to provide helpful advice, set up your app, and take care of those smaller details really shows the level of care we aim to deliver. It’s also lovely to hear that you’ve consistently found the team welcoming and friendly.

We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Saanut 5/5 tähteä

The selection of cars was excellent

The selection of cars was excellent, each in great condition and at very competitive pricing. The sales assistant was far from pushy and was there to provide information and assistance throughout. She was very personable and made the buying process very much better than I had feared it would be. All in all a very positive experience throughout

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Good afternoon Chris,

Thank you for your review. It’s great to hear that you found a strong selection of cars, all in excellent condition and competitively priced. We’re especially pleased that the sales approach felt relaxed and supportive, with helpful information provided throughout.

Creating a personable, pressure‑free experience really does make a difference, and we’re delighted your visit exceeded your expectations.

Kind regards,
Dean

Saanut 4/5 tähteä

My car was booked in for a 2nd year …

My car was booked in for a 2nd year service. Over the 2 years I paid monthly towards the service and was hoping that there was no extra fees.

My issue was that I was offered and oil flush, Aircon filter as additional and yes I took that up because I wanted the car to be in good condition. That amounted to approximately £44.

When the car was check I was then contacted to state there was an advisory on the brake fluid to be changed every 2 years. I went ahead again for safety reasons. That was apparently another £55 reduced after I raised my complaint.

These additional fees could be worked into the monthly plan to reduce any further expenses. I would like to hear back about this.
I had a conversation with the dealership GM who did take time to hear my concerns I much appreciate that too.

One positive. I had updates and conversations with Amber M service advisor at Vertu Bolton.
I was very impressed and happy with her telephone manner and face to face communication. Amber I believe has only just started, she was amazing and I hope you continue doing well 5* from you.
Can’t fault the dealership, but the additional packages : add ons needs to be addressed to reduce any unnecessary costs.

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Hi Andy. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Saanut 5/5 tähteä

Friendly and professional

From the first visit to Bolton Vertu the staff were polite, helpful and knowledgeable.
The Sales Executive Harvey was a pleasure to deal with from initial viewing and test drive, through to completion of purchasing an i-Pace.
All the staff I spoke to were easy to speak to and there was never any pushy sales, it was all very relaxed and efficient.

11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you for your fantastic feedback. We’re delighted to hear that you had such a positive experience at Vertu Bolton and that the team were polite, helpful and knowledgeable throughout.
It’s great to know that Harvey provided a relaxed and professional service from initial viewing through to completing your i‑Pace purchase. We’re especially pleased that you felt at ease with a no-pressure approach.
I’ll be sure to pass on your kind words to Harvey and the team.
Kind regards,
Matthew

Saanut 5/5 tähteä

Everything was easy and to the point

Everything was easy and to the point! Dave was spot on and explained everything i needed to know.

10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Good afternoon Josh,

Thank you for your review. It’s great to hear that everything was straightforward and clearly explained, and that Dave made the whole process easy for you.

Kind regards,
Dean

Saanut 5/5 tähteä

Great experience great people kept us…

Great experience great people kept us up to date and informed

16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Hi Neil,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a great experience at Vertu Ford Bolton.
It’s wonderful to know that the team kept you well informed throughout and made the whole process smooth and enjoyable. Your kind feedback means a great deal to everyone involved.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Saanut 5/5 tähteä

First class service

We have had a number of commercial vehicles from the Bolton branch and as always the service we get from Luke at Vertu Bolton has always been first class.
All the staff at Bolton very helpful

29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Good afternoon Dave,

Thank you for your review. It’s great to hear that you’ve continued to receive first‑class service from Luke and the team at Bolton across your commercial vehicle purchases. Consistency like that really makes a difference, and we’re pleased the whole team have been so helpful.

Kind regards,
Dean

Saanut 5/5 tähteä

High quality customer service

Linda was informative and helpful during the process of ordering and collecting a new car. She talked through the options and provided a high level of customer service. Linda worked to understand my requirements and provided support throughout the process.

30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you for your kind feedback. We’re delighted to hear that Linda provided such informative and helpful support throughout the process of ordering and collecting your new car.
It’s great to know that she took the time to understand your requirements, talk you through the available options, and deliver such a high level of customer service from start to finish. Providing a personalised and supportive experience is exactly what we aim for.
We’ll be sure to pass on your kind comments to Linda — she’ll be pleased to know her efforts made a difference.
Thank you again for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Keith

Saanut 5/5 tähteä

Fantastic customer service from Ellie…

Fantastic customer service from Ellie and Amir. Delighted with my new car.

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Good afternoon Rosie,

Thank you for your review. It’s great to hear you received fantastic customer service from Ellie and Amir — we’re delighted you’re so pleased with your new car.

Kind regards,
Dean

Saanut 5/5 tähteä

Everything was well explained

Everything was well explained, Great customer service . Thank you

23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you for your feedback. We’re delighted to hear that everything was clearly explained and that you received great customer service. Your kind comments are very much appreciated.

Kind regards,
Matthew

Saanut 5/5 tähteä

From first phone call to collect…

From first phone call to collection of the my new truck the sales team ( David ) was outstanding couldn’t ask for more
Polite / friendly / professional
So thank you
May thanks
Jason

23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Thank you for taking the time to share your review, Jason.
We’re delighted to hear that your experience was outstanding from the very first phone call through to collecting your new truck. It’s fantastic to know David provided such polite, friendly, and professional service throughout — he’ll be thrilled to receive your kind feedback.
Ensuring everything runs smoothly and creating a great experience for our customers is exactly what we strive for, so your comments mean a great deal.
Thank you again for your support, and we hope you’re enjoying your new truck. We look forward to welcoming you again in the future.
Kind regards,
Keith

Saanut 1/5 tähteä

Extremely disappointed with the way…

Extremely disappointed with the way this company handled damage caused to my car. For over a week we were repeatedly told they were not responsible, despite the evidence and concerns raised. Tristan Peters in particular denied any responsibility during this time and was also very rude and dismissive throughout the situation, before the company later admitted fault.

The damage itself was frustrating enough, but the dishonesty, attitude, and lack of accountability made the situation far worse. Customers deserve honesty and respectful communication from the beginning, not delays, excuses, and poor treatment.

I would strongly recommend people take photos of their vehicle before using this company and think carefully before trusting them with their property.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Dear Mr Pardue Thank you very much for taking the time to review your visit to us at Vertu Motors Bolton. We are very sorry to hear about your experience. This most certainly is not the level of service we expect to deliver. Please accept my apologies for this. If you should wish to discuss further please do not hesitate to call on 01204 524 474. Regards Chris Armstrong General Manager

Saanut 5/5 tähteä

The service from start to finish was…

The service from start to finish was excellent. I bought a truck on line and was given regular updates from Dave. Would highly recommend.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vertu Motors  - Ford Bolton-logo

Vastaus yritykseltä Vertu Motors - Ford Bolton

Hi Darren

Thank you for your fantastic feedback. We're delighted to hear that you received excellent service from start to finish when purchasing your truck online. It’s great to know that Dave kept you regularly updated throughout the process — that communication really makes a difference.

We truly appreciate your recommendation and your kind words.

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