Abigael was fantastic in her dealings with me. Very responsive and knowledgeable on the subjects matter too. Great Customer service. Many thanks
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Abigael demonstrated a high level of professionalism, and her feedback was exceptional. Our firm was mistakenly debited for a transfer made between our own accounts because the company had change... Näytä lisää
Yritys on vastannut
We had a challeng with our Verto Account as we are still new with the account and trying to learn, navigate, to get the best out of it. Victoria, one of the Verto Customer Success Team, has bee... Näytä lisää
Yritys on vastannut
I would like to express my appreciation for the excellent support provided by your team. When I initially reached out, Frank responded promptly and advised that Ashley would follow up within two h... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Global cross-border B2B payments solution that helps businesses send money to anyone, anywhere. Effortlessly accept payments, streamline payouts, manage global expenses, automate financial tasks, and grow revenue.
Yhteystiedot
Yhdistynyt kuningaskunta
- verto.co
4,6
Erinomainen
813 arvostelua
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
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Reversal request successful
Ashley has been very very helpful with reversal after I sent funds in a wrong account.
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Jane,
This is great feedback, and we are so glad we could help! Dealing with a fund reversal after sending money to the wrong account can be very stressful, and we are thrilled that Ashley was very, very helpful in resolving it for you. We value her expertise in handling these critical situations. Thank you for recognizing her great support!
The Verto Team
Victoria has always been helpful
Victoria has always been helpful - and I'm grateful to her. Quick and great with her assistance. Excellent service!
13. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Qdistribu Limited,
This is wonderful feedback, thank you! We are so grateful to hear that Victoria has always been helpful and that you recognise her for her quick and great assistance. Consistent, excellent service is what we strive for, and we'll certainly pass on your sincere gratitude to her!
The Verto Team
I got a payment issue via Verto debit…
I got a payment issue via Verto debit card and logged a complaint. My issue got recrified without much stress.
11. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Chumley,
Thank you for taking the time to share your experience with us.
We are very sorry to hear that you had a payment issue with your Verto debit card, but we are extremely pleased that our team was able to rectify it for you without much stress.
Providing fast and effective support when things don't go as planned is a top priority for us, so your feedback is incredibly valuable. We're glad we could get this sorted out for you quickly.
We appreciate your business and your patience.
Best regards,
The Verto Team
Fast and convenient
Simple, fast and easy to use interface with some of the best rates around. Great security with the ability to define clear access roles for different users and two way authentication.
10. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Emeka,
Thank you for taking the time to write such a fantastic and detailed review! We are absolutely thrilled to hear your feedback.
Our product and engineering teams will be delighted to know you find our interface simple, fast and easy to use. We're also very happy that you're benefiting from some of the best rates around, as providing great value is a core goal for us.
We are especially grateful for your comments on our security features. We believe robust, flexible security is critical, so your appreciation for the two-factor authentication and the ability to define clear access roles is wonderful validation for our team.
Thank you again for your trust in us and for this outstanding review!
Best regards,
The Verto Team
Quick convenient and very easy to use…
Quick convenient and very easy to use .Payments and receipts are fast and efficient!
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Kevin,
Thank you so much for this wonderful feedback! Quick, convenient is exactly what we aim for.
We're so thrilled to hear that you find our platform very easy to use and that your payments are running smoothly. That's our #1 goal!
We appreciate you choosing us.
Best regards,
The Verto Team
Exceptional Service and Support from Victoria at VertoFX
We had the pleasure of working with Victoria from VertoFX, and I couldn’t be more impressed with the level of service we received. Victoria was incredibly patient and professional throughout the entire process of resolving our refund. She kept us informed every step of the way, and we truly appreciate how diligently she worked to ensure everything was handled properly.
Although there was a slight delay on our end in confirming receipt of the refund, Victoria was understanding and very helpful in making sure everything was sorted out in the end. It’s clear she takes pride in providing top-notch customer service, and we felt supported from start to finish.
We highly recommend Victoria for her excellent communication and dedication to customer satisfaction. Thank you for your outstanding service, Victoria, and for making this experience a positive one!
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi BGI,
Thank you so much for taking the time to write such a thoughtful and detailed review. We are absolutely thrilled to hear about your outstanding experience with Victoria.
We are incredibly proud to have team members like her who embody our values of professionalism and patience. Your feedback about how she kept you informed, worked diligently to resolve your refund, and handled the confirmation delay with understanding is a testament to her dedication to top-notch customer service.
Turning a potentially complex situation like a refund into a positive one is exactly what we strive for. We will be celebrating this wonderful feedback with Victoria and our entire team—it's a perfect example of the support we want all our customers to feel.
Thank you again for your high recommendation and for being such a pleasure to work with.
Best regards,
The Verto Team
It is very easy to navigate through my…
It is very easy to navigate through my transaction
6. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Gabriel,
Thank you for sharing your feedback! We're so happy to hear that you find our platform "very easy to navigate."
Our team has worked hard to make the transaction process as simple and intuitive as possible, so your comment means a lot to us.
We appreciate your business!
Best regards,
The Verto Team
excellent cross boarder transaction
Verto has made my life easy when it it comes to cross boarder transaction . fast and reliable
5. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Precious,
Thank you so much for this amazing review! "Made my life easy" is the best possible feedback we could hope to receive.
That's our entire goal at Verto—to make cross-border transactions simple, fast and reliable. We're so thrilled that's been your experience.
We truly appreciate you choosing us and look forward to continuing to support you.
All the best,
The Verto Team
Really satisfied so far
So far, I've had an impeccable experience, with transfers received on both local and global multi-currency accounts, favorable commission rates, and super-efficient onboarding with very helpful customer care.
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Luca,
Thank you so much for this outstanding review! We are absolutely thrilled to hear you've had an impeccable experience with us.
It's fantastic to know that you're finding value in our favorable commission rates and that your transfers to both local and global multi-currency accounts have been smooth.
We've worked hard to make our onboarding process efficient and to ensure our customer care team is always helpful, so your feedback on those points is especially rewarding for our team to hear.
We truly appreciate you choosing Verto and look forward to continuing to provide you with an excellent service.
Best regards,
The Verto Team
Prompt and smooth
Prompt and smooth. Thanks to Victoria for assisting to speed up my refund for a failed transaction and also ensuring it was validated by following up.
Weldone
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Anthony,
Thank you so much for taking the time to share your positive experience! We are delighted to hear that you found the process "prompt and smooth."
We are especially impressed of your kind words about Victoria. It's fantastic to know she provided such excellent support by speeding up your refund and diligently following up to ensure it was validated. That level of ownership is exactly what we aim for.
We will be sure to pass your "Well done" on to her and the rest of our team. We appreciate your business!
Best regards,
The Verto Team
The attendant was up and doing
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Pinnacle Biogas Tech,
Thank you for your feedback! We are glad to hear our team were able to help you.
If you have any further feedback or any questions please do not hesitate to reach out.
All the best,
The Verto Team
Awesome service
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Tolu,
Thank you for your feedback! Providing excellent customer service is extremely important to us so we are very glad to hear you have been impressed!
We are always happy to help so please reach out if we can support with anything at all!
The Verto Team
Verto Fx is simply wonderful
Verto Fx is simply wonderful. It has made fx transfer seamless and smooth. Keep up the good work.
I will recommend verto anywhere, anytime!!!
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Bright,
Thank you for this wonderful feedback! We are delighted to hear you have had such a positive experience with Verto. Ensuring all transfers get completed seamless and efficiently is a top priority for us.
If there is anything we can help with please do not hesitate to reach out!
The Verto Team
great platform
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Adaobi,
Thank you for your feedback! We are so glad to hear your positive feedback about our platform. We are constantly working on new enhancements to ensure its user friendly and efficient!
If you have any specific feedback about the platform please feel free to reach out anytime!
The Verto Team
Good response time and willingness to help
Good response time and willingness to help.
11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Morenike,
Thank you for feedback! We are delighted to hear you had a great experience when communicating with our team. Please feel free to reach out anytime and we will be happy to help!
The Verto Team
SPEED
Used a wrong reference to make a payment into the wallet but was not credited into the acct instantly, David @ support team were help in get this resolved as soon as possible after assuring me of a timeline and worked within the expected time frame
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Seyi,
Thank you for your feedback! We're glad to hear that David from our support team was able to assist you and provide a clear timeframe for resolving the issue. We understand this can be a frustrating situation and we appreciate your patience while our team worked to resolve this. If you ever need further assistance, please don't hesitate to reach out - we are always here to help!
The Verto team
Excellent customer service received…
Excellent customer service received from Ashley. A happy customer here.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Mark,
Thank you for your wonderful feedback! We're delighted to hear that Ashley provided you with excellent customer service. Your satisfaction means a lot to us, and we're so glad to have you as a happy customer. We'll be sure to pass your kind words along to Ashley.
If you have any questions or any further feedback, please do not hesitate to get in touch!
The Verto Team
Excellent .Fast response & trustable…
Excellent .Fast response & trustable services
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Deepak,
Thank you so much for your kind words! We're thrilled to hear that you had a fast and trustworthy experience with Verto. Providing reliable and efficient cross-border payments is our top-priority, and feedback like yours keeps us motivated. We look forward to serving you again soon!
The Verto Team
Dont send money on this platform
Dont send money on this platform.
Performed several transfers to ivory coast and cameroon recipieints, transfer was incomplete although showing as complete on the platform. Customer service takes up to 1 to 2 weeks to get you a final response on the transaction!
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
For anyone starting out and looking for…
For anyone starting out and looking for a new business account my advice would be to stay away and stick with other business accounts that are more reputable and have been doing it for a longer time. It's taken well over two months just to go through the onbording process and the delay in responses has been awful. In the end you can get a decision within a few weeks from all major banks that offer business accounts that even offer a better product selection. Communication is poor from the onboarding team and even with the correct documentation they will still decline your application.
16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi there,
Thank you for sharing your feedback - we're genuinely sorry to hear about your experience. This is far from the standard we aim to uphold and we understand how frustrating delays during onboarding can be.
We have reviewed your case with our onboarding team to ensure we have provided you with as much information as possible. I can see the team have kept you updated regularly and gave you a clear explanation regarding the decision on your application.
However, if you do require any further explanation or detail please reach out to our support team who will be happy to help!
The Verto Team
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