Abigael was fantastic in her dealings with me. Very responsive and knowledgeable on the subjects matter too. Great Customer service. Many thanks
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Abigael demonstrated a high level of professionalism, and her feedback was exceptional. Our firm was mistakenly debited for a transfer made between our own accounts because the company had change... Näytä lisää
Yritys on vastannut
We had a challeng with our Verto Account as we are still new with the account and trying to learn, navigate, to get the best out of it. Victoria, one of the Verto Customer Success Team, has bee... Näytä lisää
Yritys on vastannut
I would like to express my appreciation for the excellent support provided by your team. When I initially reached out, Frank responded promptly and advised that Ashley would follow up within two h... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Global cross-border B2B payments solution that helps businesses send money to anyone, anywhere. Effortlessly accept payments, streamline payouts, manage global expenses, automate financial tasks, and grow revenue.
Yhteystiedot
Yhdistynyt kuningaskunta
- verto.co
4,6
Erinomainen
813 arvostelua
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
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Abigael was fantastic in her dealings…
Abigael was fantastic in her dealings with me. Very responsive and knowledgeable on the subjects matter too.
Great Customer service. Many thanks
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Samuel,
Thank you so much for the 5-star review! We are thrilled to hear that Abigael provided such responsive and knowledgeable support. We take great pride in our team's expertise, and I’ll be sure to share your kind words with Abigael and the rest of the team. Many thanks for choosing Verto!
The Verto Team
I requested for a copy of MT103
I requested for a copy of MT103, and I got it within 24 hours. Abigael was very supportive, as she ensured I got the telex in a timely manner.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hello Christopher,
Thank you for the 5-star review. We are pleased that Abigael could assist in providing your MT103 within 24 hours.
Speed and timely support are what we strive for, and it’s wonderful to hear that Abigael made the process seamless. Thank you for choosing Verto.
The Verto Team
Excellent Service
Abigael demonstrated a high level of professionalism, and her feedback was exceptional.
Our firm was mistakenly debited for a transfer made between our own accounts because the company had changed its name, which caused the system to incorrectly identify the transaction as a third-party transfer.
Abigael handled the matter with urgency, and her turnaround time (TAT) in resolving the issue was truly commendable. ✅
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hello Powell,
Thank you for taking the time to share your experience. We are delighted to hear that Abigael provided such professional and efficient service in resolving the transaction discrepancy.
Maintaining a high level of urgency and clear communication is a priority for us, and I will be sure to pass your kind words along to Abigael. We value your partnership and thank you for choosing Verto!
The Verto Team
I really appreciate the immediate reply…
I really appreciate the immediate reply from your side and quality work on the issue. Thank you means a lot.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hello Alex,
Thank you for the 5-star review. We are glad to hear that you received immediate and quality support from our team. Our goal is to make your experience as seamless as possible, and it’s great to know we’re hitting the mark. Thanks for choosing Verto!
The Verto Team
KYCR
Victoria from the Customer Success Team was super helpful. It was great to do the KYCR is such a smooth way
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Olivia,
Thank you so much for the 5-star review! We are thrilled to hear that Victoria made your KYCR process such a smooth experience. We know that compliance updates can feel like a hurdle, so having a 'super helpful' guide like Victoria is exactly what we aim for. I’ll be sure to share your appreciation with her—it will definitely make her day!
The Verto Team
Victoria was prompt and polite
Victoria was prompt and polite. She showed genuine interest in my query and made sure it was resolved
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Goke,
Thank you so much for the 5-star review! We’re thrilled to hear that Victoria provided such prompt and polite support. At Verto, we believe that showing genuine interest in our clients' queries is key to a great experience, and we're so glad Victoria made sure everything was fully resolved for you. I’ll be sure to pass your kind words on to her!
The Verto Team
Ashley did very well with prompt…
Ashley did very well with prompt feedback. This is encouraging.
Regards
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Morufu, thank you for the wonderful feedback! We're so glad to hear that Ashley’s prompt support was encouraging for you. Providing fast, reliable feedback is a top priority for us, and I’ll be sure to share your kind words with Ashley and the rest of the team.
We look forward to supporting you again soon!
The Verto Team
Excellent service by Ashley
Ashley responded timely and the resolution was quick
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Gimba, thank you for the 5-star review! We’re so glad to hear that Ashley provided a timely response and a quick resolution to your request.
We know that in the world of global payments, every minute counts, and Ashley is an expert at moving things along efficiently. We’ll be sure to pass your kind words on to her!
The Verto Team
I had a very smooth and efficient…
I had a very smooth and efficient experience with Verto. Victoria provided excellent support throughout the KYCR process. She was professional, responsive, and very helpful in guiding me on the required documents and ensuring everything was handled quickly.
The whole process was clear and well managed, and Victoria kept me updated, making the experience stress-free. I truly appreciate her assistance and the high level of service provided by Verto.
Highly recommended for reliable and professional financial services. Thank you, Victoria, for your great support!
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Mustang Heights LLC,
Thank you so much for this detailed review! We’re thrilled to hear that Victoria made your KYCR process smooth and efficient. We know that document requirements can often feel complex, so we’re glad Victoria’s guidance and responsiveness provided the stress-free experience we aim for.
We’ll be sure to share your kind words with her and the rest of the team. Thank you for the high recommendation!
The Verto Team
Positive Feedback on Support Provided
I would like to express my appreciation for the excellent support provided by your team. When I initially reached out, Frank responded promptly and advised that Ashley would follow up within two hours.
I was very impressed that Ashley resolved my issue within just 12 minutes. She was highly responsive, supportive, and consistently checked in to ensure that my issue had been fully addressed.
I truly enjoyed working with her and appreciate her professionalism and efficiency.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Muzdalifa, thank you so much for this wonderful feedback! We are thrilled to hear that the handoff from Frank to Ashley was so smooth. We know how important a quick resolution is in your business, and Ashley is a superstar when it comes to being both fast and thorough. I’ll be sure to share your appreciation with both of them—it will truly make their day! Thanks for choosing Verto.
The Verto Team
Ashley was incredibly helpful in…
Ashley was incredibly helpful in resolving our issue quickly and professionally. Ashley ensured the refund was processed smoothly, and the prompt assistance was much appreciated. Highly recommend!
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Skylar, thank you so much for the glowing review!
We’re thrilled to hear that Ashley was able to resolve your issue and ensure your refund was processed smoothly. We know that when it comes to your funds, speed and professionalism are everything. We’ll be sure to pass your high recommendation along to Ashley and the rest of the team!
The Verto Team
Very Slow
Very slow. Each payment requires multiple follow ups and takes days when it should take hours.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi there,
Thank you for the review of your recent experience.
We are very sorry to hear that your payments have taken longer than expected. We would like to investigate exactly why this has happened so we can resolve the root cause. This will ensure we are able to complete all your future payments quickly and efficiently. Please contact our team at support@verto.co and we will be happy to help.
The Verto Team
Very user friendly
Very user friendly. Better control and the main benefit is to do all types of transaction at one platform.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Rajesh, thank you for the review! We're glad to hear that having 'all types of transactions on one platform' is making your financial management easier. Our goal is to provide that total control and user-friendly experience so you can focus on growing your business. Thanks for choosing Verto!
The Verto Team
Ashley and support team has been…
Ashley and support team has been helpful.
The experience in general has been Great, First and thorough.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Raiser,
Thank you so much for the feedback! We’re thrilled to hear that you had a great experience with Ashley and our support team. We pride ourselves on being both fast and thorough, as we know how important accuracy is in global payments. We’ll be sure to share your kind words with Ashley and the rest of the team!
The Verto Team
Ashley provided us with a very fast…
Ashley provided us with a very fast solution and always responds very quickly.
We thank them for all their support.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Batuhan,
Thank you so much for the 5-star review! We’re thrilled to hear that Ashley provided such a fast and effective solution for you. We pride ourselves on our responsiveness, and it’s great to see her hard work recognised. We’ll be sure to pass your thanks along to her and the rest of the team!
The Verto Team
Best online bank
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Bruno, thank you so much for the 5-star review! We’re thrilled to be your top choice for managing global business finances. Our goal is to provide a seamless, digital-first alternative to traditional banking that actually moves at the speed of your business. We’re glad to have you with us!
The Verto Team
Abigal assisted me with my cancelation…
Abigal assisted me with my cancelation request and she was swift about it
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi King Doe Chidi,
Thank you for the feedback! We’re glad to hear that Abigael could assist you so swiftly with your request. Providing a seamless experience—even when managing cancellations—is a top priority for us. We’ll be sure to pass your kind words along to her!
The Verto Team
Prompt response from Ashley
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Gloria,
Thank you for sharing! We aim for speed in every interaction, and it’s great to hear that Ashley delivered on that promise for you. We’ll be sure to pass your kind words along to her.
The Verto Team
I reached out for a pending transaction…
I reached out for a pending transaction which was actually causing a fuss, and almost immediately i got attended to which was really great for the flow of operations.
This is a Job well done to Abigael.
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Ibukunoluwa,
Thank you for sharing this! We know that a pending transaction can disrupt your entire workflow, so we make it a priority to jump in and resolve those immediately. We’re so glad Abigael could help get your operations back on track—she’ll be thrilled to hear your feedback. Thanks for choosing Verto!
The Verto Team
Got a quick response from Ashley to…
Got a quick response from Ashley to connect with Nigerian team for a business discussion.
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Verto
Hi Vineet,
Thank you for the feedback! We’re so glad Ashley could quickly get you connected with our Nigeria team for your business discussion. We wish you a productive discussion and look forward to supporting your business growth!
The Verto Team
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