I just got the NOTTING HILL Zipper Wallet and it is AMAZING!!! It is EXACTLY what I needed. Quality and well designed.. I can organize all of my cards finally. This wallet is the mother of wallet or... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The dilvery time was very accurate, the service welcome and the product itself is just great. It is everything I’ve been looking for - minimalist, leather and compact. The only small issue I find is t... Näytä lisää
Yritys on vastannut
I ordered a "cognac" Notting Hill wallet a couple of years ago. I wanted a small (minimalist) wallet, but also wanted to be able carry 5-6 creditcards, insurance cards, frequent dining cards and... Näytä lisää
Yritys on vastannut
Ordered a month ago and nothing has happened since. Edit: After review and email I was contacted promptly for a replacement order that arrived in a week and a half. Arrived in good condition. Zippe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Introducing Vaultskin, a fashion-plus brand. Vaultskin isn’t just fashion. It is gorgeously fashionable premium leather wallets and iPhone accessories with thoughtful design features and unique technology that keeps you several steps ahead of card-skimming criminals. Vaultskin looks exquisite. It provides unparalleled RFID protection. It feels beautiful and minimalist. Vaultskin is engineered elegance. The following pages show you our range, created by a symphony of designers, engineers, architects and technologists to be utterly unique and desirable.
Yhteystiedot
235 Earls Court Road, Suite 93, SW5 9FE, London, Yhdistynyt kuningaskunta
- info@vaultskin.com
- vaultskin.com
4,7
Erinomainen
223 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product!
Great product!
Had a small issue customer service took care of it right away!
19. lokakuuta 2022
Vastaus yritykseltä Vaultskin
We're happy to help, anytime! :)
I had to chase my order on many…
I had to chase my order on many occasions
I kept getting excuses after excuses
It took over a month to arrive I was promised a refund but that never happened
It’s all such a shame as I have used your company for years and love the product
24. marraskuuta 2022
Vastaus yritykseltä Vaultskin
Dear Paul,
We're terribly sorry to hear about your experience. According to our tracking software, your order has been delivered on Nov 19th. We'd still like to hear more about the challenges you've faced with ordering our product. Please reach out to us via email (info@vaultskin.com) so we can find a solution for you ASAP.
Over a month since ordering - no wallet
Over a month since ordering and the wallet is still stuck in shipping...
Update: the wallet arrived eventually and I like it, but the shipping experience was very bad. Shipping is part of the customer experience. Use cheap shipping service, and your customers will have poor experience..
3. joulukuuta 2022
Vastaus yritykseltä Vaultskin
Dear David,
We're terribly sorry for this inconvenience. Even though we have very little to no influence on the shipping time, this is not the product we want to represent. According to our tracking software, your order has been delivered. Please reach out tom us via email (info@vaultskin.com) so we can find a solution together for the trouble you've experienced.
Vastaus yritykseltä Vaultskin
Thank you!
Everything perfect
Everything perfect, from the quality of the product to the delivery process. The site is well organized and intuitive. Congratulations
7. lokakuuta 2022
Vastaus yritykseltä Vaultskin
Thank you, we're glad to hear that!
I eventually received a nice new wallet…
I eventually received a nice new wallet as expected; however, the first wallet that was sent was obviously used. Very disappointing that you would try to push a used wallet as a new one. Actually quite embarrassing, if it were not for the fact I really like the Chelsea I would no longer do business with you.
14. lokakuuta 2022
Vastaus yritykseltä Vaultskin
We're very happy to hear that you're a fan of our CHELSEA wallet. However, situations like the one described above should NOT occur, which is one of the reasons why our products undergo strict quality control before being shipped out. We apologise for the inconvenience caused and we're glad to hear that you're happy with your replacement! :)
The quality of my vaultskin is great
The quality of my vaultskin is great! I've used it with my regular EDC gear for a few weeks now. My shipment arrived quickly.
18. marraskuuta 2022
Vastaus yritykseltä Vaultskin
We're happy to hear that! :)
Vaultskin Wallet
I love how slim it is and also love the colours (so many companies only make black and brown - boring!) Its really useful and the pull tab at the top to access cards is a game changer!
20. lokakuuta 2022
Vastaus yritykseltä Vaultskin
We're glad to hear that you like the colours, thanks for your feedback! :)
Very poor website which took me ages to…
Very poor website which took me ages to figure out. The subscription 10% email never came but lots of junk emails with offer did
2. lokakuuta 2022
Vastaus yritykseltä Vaultskin
Please take our sincere apologies for this inconvenience. Usually the discount email comes within a few minutes. Have you checked your spam folder? If the discount is nowhere to be found, please reach out to us via email (info@vaultskin.com) and we will create one for you or re-apply the first one.
5* service
Had a problem with an order (faulty item) and they sent a replacement which came really quick.
12. lokakuuta 2022
Vastaus yritykseltä Vaultskin
We're here to help, thank you for your feedback! :)
Vastaus yritykseltä Vaultskin
Thank you! :)
Vastaus yritykseltä Vaultskin
Thank you!
Very bad
It was not good catcall
It took me so much time to finally find out what to do and where to write
1. elokuuta 2022
Vastaus yritykseltä Vaultskin
We are sorry to hear that your experience with us wasn't like you imagined it to be. Could you please reach out to us via email (info@vaultskin.com) and specify the problem(s) you encountered? We'd appreciate it!
very happy to buy a vault
15. lokakuuta 2022
Vastaus yritykseltä Vaultskin
Thank you, enjoy your Vaultskin experience! :)
Excellent service goods arrived on time…
Excellent service goods arrived on time as promised thank you
5. lokakuuta 2022
Vastaus yritykseltä Vaultskin
We're glad to hear that you're happy with our service and products! :)
Best customer service ever
Best customer service ever. Leather keychain loop broke and Vaultskin replaced with a new wallet. The new one was in my pocket in just a few days. Great company!
21. syyskuuta 2022
Vastaus yritykseltä Vaultskin
We're happy to hear that you're satisfied with our products and our service Richard!
I am very satisfied with the product
I am very satisfied with the product. Ordering overseas was easy and problem free.
2. lokakuuta 2022
Vastaus yritykseltä Vaultskin
If you're satisfied, we're satisfied. :)
The inside card pockets overlap each…
The inside card pockets overlap each other and add bulk points at their intersection. Otherwise the wallet meets my slim wallet needs.
25. syyskuuta 2022
Vastaus yritykseltä Vaultskin
We're glad to hear that it meets your needs!
Feel free to reach out to us via info@vaultskin.com if you have suggestions on how we can improve. :)
Great service, unless you need to return
I ordered the wrong size which was my fault, I wanted to send it back and swap/pay difference for the right size. The company never returned any of my queries, I tried to contact them three times and heard nothing back.
5. toukokuuta 2022
Vastaus yritykseltä Vaultskin
Hey Rebecca,
We're sorry to hear about your experience. We usually initiate a refund within 24-48 hours after we receive the tracking number (or just a simple photo of the shipping receipt).
Please reach out to us via info@vaultskin.com and we will resolve your issue ASAP. :)
Quick delivery and good quality
The Vaultskin wallet was delivered quickly, well packaged and in good condition. It is well made out of fine leather and just as advertised.
1. syyskuuta 2022
Vastaus yritykseltä Vaultskin
Thank you for your feedback, we appreciate it! :)
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