Vaporesso official Arvostelua 

214
•
TrustScore 2/5 tähteä

2,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Used these for years but will unfortunately have to find a new vape. The new pod design is not fit for purpose, is hard to fill and leaks every time I put it in my pocket. I decided maybe it was my... Näytä lisää

Saanut 1/5 tähteä

The battery is absolutely useless, Very very disappointing You can put it on charge Go back to it in four hours and it hasn't moved, When it is fully charged only last about two hours then it ta... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Suite à un problème avec une cigarette électronique que j’avais acheté 3 mois auparavant chez un distributeur « Le Cercle de la Vap » à Dole qui n’a pas voulu la prendre en garantie et ne m’a f... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Paid just below R800 for my device. Warranty was 10 days… how can a device of that amount have a 10 day warranty. After 2 months the device started doing funny so I reached out to them to see if I can... Näytä lisää

Yrityksen tiedot

  1. Elintarvikkeet, Juomat & Tupakkatuotteet

Yrityksen kirjoittama

VAPORESSO (Official Brand Account) VAPORESSO is a leading global vape brand dedicated to innovation, premium quality, and harm reduction through advanced technology. Since our founding, we've been committed to delivering exceptional vaping experiences backed by cutting-edge R&D, strict quality control, and a user-first philosophy. From pod systems to advanced kits, every product is engineered to meet the highest standards of performance, safety, and design. This Trustpilot profile is our official brand hub — a space for sharing brand updates, and gathering authentic feedback on our overall brand experience, product innovation, and customer journey. We welcome honest reviews that help us continuously improve and serve our global community better. (For order-specific inquiries, shipping issues, or after-sales support related to purchases made on the online store, please visit another dedicated account VAPORESSO STORE Trustpilot profile, where the store support team is ready to assist you.)


Yhteystiedot

2,2

Välttävä

TrustScore 2/5 tähteä

214 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 81 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,2

Kaikki arvostelut

(214)

52 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Even 1 star is still too much for me…

Even 1 star is still too much for me personally. This was the last time I bought anything here. You order Vaporesso Corex 3.0 and end up getting the previous version, 2.0. I sent several emails, which were probably first automatically forwarded to another email address. I sent emails to the recommended address, also through the website itself, but unfortunately received no response. It is what it is, and I won't be taking any further steps, but the advertisements or reviews will certainly not be positive.
Update: My decision remains the same but I still want to give a quick update. Today 27/02/2026 I suddenly received the correct article in my mailbox, presumably they tried to correct their mistake. However, I have not received any further information about this, neither email nor other info. So I have to guess whether this really comes from them, although I have a strong suspicion that it does.
Update 2: On 10/03/2026 I received an email confirming that the correct products had been sent. So finally a confirmation that the package did indeed come from them. The question was then immediately asked whether I would like to remove this negative review. But why? I am only writing the facts as they happened, no more and no less.

6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vaporesso official-logo

Vastaus yritykseltä Vaporesso official

Dear friend,
Thank you for taking the time to share your detailed experience, and we sincerely apologize for the frustration and confusion this situation has caused you. We completely understand your feelings — receiving the wrong version of a product you ordered, followed by silence when you reached out multiple times to our partner store, is absolutely not the experience we want any customer to have.
We're glad to hear that the correct Corex 3.0 eventually made its way to you, and that you finally received a confirmation email from our partner store on March 10th. But we also fully acknowledge that this doesn't erase the earlier lack of communication and the hassle you went through. The fact that you had to guess whether the package even came from us is a clear sign that our partner store dropped the ball on keeping you informed, and for that, we are truly sorry.
Regarding your review — we respect your decision completely. You are simply stating the facts as they happened, and we have no right to ask you to remove it. Your honest feedback is valuable, and it highlights areas where our partner store clearly need to improve, especially our store partner's email response system and communication process.
If, however, there is anything still unresolved or if you'd like us to personally look into your case further to ensure everything is now fully settled, please don't hesitate to reach out to our official support account(support@vaporesso.com). We'd be more than happy to step in and make sure you are taken care of, no strings attached.
Your satisfaction matters to us, regardless of whether you choose to update the review or not. We appreciate your honesty and hope we can rebuild your trust in the future.
Warm regards,
Vaporesso Support Team

Saanut 4/5 tähteä

Correzione recensione Armour

Volevo cambiare la recensione scritta in precedenza. Effettivamente la prima Armour che ho acquistato l’ho dovuta cambiare per i problemi di ricarica di cui sopra.
Ma la seconda dopo aver cambiato il cavetto di alimentazione è tornata a ricaricare correttamente.
Ho dato 4 stelle perché il cavetto di alimentazione in dotazione è quasi inutilizzabile per la sua lunghezza. Potrebbe essere sicuramente più lungo.

4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vaporesso official-logo

Vastaus yritykseltä Vaporesso official

Dear friend,
Thank you so much for taking the time to come back and update your review — we truly appreciate it, and we're so grateful for your honesty and support.
We're really glad to hear that the replacement Armour is now charging properly after swapping out the charging cable. That said, we completely understand your feedback about the included cable being almost unusable due to its length, and we hear you loud and clear. It's insights like this that help us improve, and we'll make sure your suggestion about a longer cable is passed along to our product team.
You're a valued customer, and we genuinely mean it when we say we'd love to hear from you anytime you have thoughts, feedback, or even just a quick experience to share — good or bad. Please feel free to reach out to us directly at support@vaporesso.com anytime. We're always here for you.
Thank you again for giving us the chance to make things right, and for sticking with us. We truly appreciate you.
Warm regards,
Vaporesso Support Team

Saanut 1/5 tähteä

Vapresso pods are crap

Every single pod i've bought and replaced during the last week has conked out after the first fill and within less than an hour and has cost me about £40 in 2 packs of pods. No, I'm doing nothing wrong! They're just crap.

31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vaporesso official-logo

Vastaus yritykseltä Vaporesso official

Dear Nigel,

We’re sorry to hear about your experience — that’s definitely frustrating and not what we expect from our pods. This isn’t typical performance, and we’d like to help look into it.

Please kindly contact our customer support team via:
https://www.vaporesso.com/contact-us

Thank you for your feedback.

Best Regards

Saanut 1/5 tähteä

Denne hjemmeside er et fup firma

Denne hjemmeside er et fup firma, man hører ikke et ord fra dem, ordrebekræftelse, før man gør indsigelse via banken, så bliver man tilbudt noget kinesisk sprøjt. Efter meget frem og tilbage er jeg blevet lovet en fuld refundering. Så køb intet her

11. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

All show no substance. The worst vape company bar none

I stupidly trusted vape companies until getting ripped off by Vaporesso multiple times. Before ever buying from this company, try to get in touch with their supposed "24 hour customer service". When you do here's what you'll find....Lots of prefab questions of known issues with their items..Lots of them. So many of their pieces appear to be rushed to market and are all show but no substance. Secondly, what you will not find on their claimed "24 Customer service" is service... Literally there is no one there to help you in any way, There's no solutions, and no one at their company EVER responds. They just take your money, leave you with non-working tech and never respond ever.

5. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I bought a Luxe XR Max 2 from this…

I bought a Luxe XR Max 2 from this website, and after two months, the product stopped working. They don't honor the warranty, and they deceive me just to avoid sending a new product. I've sent dozens of messages with no response. SCAMMERS.

20. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

When I order a vape and pods I didn’t…

When I order a vape and pods I didn’t realise how poor their customer service was.
It’s almost a month since a placed the order, and the shipping status is “ preparing to ship”
There is no way to cancel my order for a refund, and no customer service who can assist me.

I certainly would not buy from this company again.

26. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

De vil ikke rette på forkerte vare sendt

Jeg bestilte 2 vare, fik 1 rigtig og 1 forkert vare.

Kontaktede Vaporesso samme dag, og de bad mig sende billeder af det forkerte produkt. Men fik alrig svar tilbage.

Et halvt år og flere mails sendt af mig, fik jeg en mail af Vaporesso.
Det eneste de skrev, var at jeg havde fået min pakke med et billede af track and trace.
Det var jo ikke det jeg skrev om.

Så nu har jeg forwarded hele mailen til dem, og må se hvad de finder på.

De laver nogle gode vape mods, men deres kundeservice er meget lav!

24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very good but slow

The delivery is very slow, they sent wrong items the first time but gave me a refund after a while. They sorted out a second issue for me at a later date, again it did take months. But im happy with the results, even though it took months.

6. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

La GTX One Pro è semplicemente…

La GTX One Pro è semplicemente eccellente per lo svapo di guancia. Curata in ogni dettaglio, dal design compatto alle finiture di alta qualità. La batteria ha una durata sorprendente. Davvero un prodotto top per il prezzo che ha

2. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

XROS Series 0.8 mesh pod leaking!!

XROS Series 0.8 mesh pod leaking!!! 2 out of 4 and costs 12 pound ?!?! like six Pound each worth ... no they are not "fake" according to the QR code... and LOL if 2 work and the others don't (IM NOT DOING ANYTHING WRONG!!!) stop telling people how to refill their pods if the problem is that they are faulty!!!

25. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Purchased 2 Armour G vape kits

Purchased 2 Armour G vape kits, first one failed in 3 months, they sent me a replacement that failed in 3 weeks. NO REPLY on the customer service email. DO NOT PURCHASE a single thing from them. Buyer BEWARE!!!!!!

6. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Vaporesso reply for the stupid

As you know, because XROS series pods has top filling system, this kind of pod has black top cap. We suggest that after you fill the eliquid into XROS POD, please cover the black cap(drip tip) of XROS POD immediately, because the Drip tip is the main reason of leakage issue. And if you leave the drip tip open for 3 minutes after you fill the eliquid, the eliquid will start osmosis the cotton inside and lead to leak. Especially after long hours osmosis, the e-liquid in the pod will completely leak out.

11. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Customer service none existent can't…

Customer service none existent can't buy the coils from the source/website very inconsistent coils never get the same amount of drags/flavour from them and no was to authentic the coils you can get hold of buy a different brand vape

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Missing parcels and bad customer service

Parcels missing from the powershop community and the admin team from the uvcommunity have some of the worst customer service ive ever seen, posts hidden in competitions because you are winning but they only want people they know to win.

4months ive been in the dark and many others regarding missing parcels no email address will get a reply and no admins will respond to this.

6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Zero Star. Horrible Experience

I would give them a zero star if I could. So many issues trying to order from this company. I ordered a product they said they had in stock and it took me 3 months to receive. They wouldn't reply to emails until I mentioned taking them to court. When they did finally ship my items, they sent it the slowest way possible taking 2 weeks to get to me. Never ever will I order from these frauds again.

2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Never again

This is the website I won’t order EVER again. I purchased a product from them two years ago and the shipment was really fast. However, the device stopped working so I decided to order a new one. I did place an order on May 3rd. Today is June 16th, and the order was NEVER shipped. Even worse - I sent them 4 mails and they NEVER got back to me, but I still receive their marketing mails to order more and more. They were really fast to charge me for NOTHING. There is not even an option to receive my money back or cancel the order. HORRIBLE CUSTOMER SERVICE. Don’t waste your time and money.

3. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Purchased a Vaporesso Armour Max

Purchased a Vaporesso Armour Max. Leaking from day 1 From local vape shop as opposed online. £85 with batteries, standard spare tank etc... The cover does not cover the spare tank provided. The reason leaking? Once did a little research as to how to take apart? Once did, the tank on it was literally split in half! So, ok... do a bit of research. Learn how to take it apart. Pop the atomiser in the spare tank provided... which the tank guard is too small to fit over. But at least does not leak any more. But then, not sure why, it died a week ago. Whilst charging happily. Finally, after loads of looking up... Had to press the power button 5 times in a row. Hey presto! Suddenly back to life. Nothing in the instructions provided, or on their site about this. Just the "click 3 times" if you want to go into the settings. Very poor if you are investing £85 all in for a supposed "quality product"! Finally it is working now... Pity none of that lot in the instructions...

13. kesäkuuta 2025
Oma-aloitteinen arvostelu

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