VanInsurance.co.uk Arvostelua 1 655

James was helpful and patient over the phone with an online quote. I got a competitive quote and he answered my questions clearly. I don’t understand why my current insurer told me to look elsewhere as I had been with them for quite a while and emphasised that their would not be the most competitive. It’s like you’ve been with us for sometime and we should exploit that to the full. I always think that you don’t need insurance until you need it and then you really do need it! I would hope my new insurers adopt a more sensible attitude to my business with them. John

I got my renewal quote and it was over £800, so i went onto Quotezone.co.uk and got a quote from Vaninsurance.co.uk for £290. So i went with that and paid the first premium and then phoned to validate it. They tried to tell me that i'd click mirror no claims on my motorbike. I told them over and over that there isn't an option to mirror no claims and then hung up on me just after i said it seems like they don't want to honour the quote and lose all that money. In the end they gave me it for over £500. I've since gone back and filled out the forms again and took a video of no option to mirror the no claims. So i phoned to complain and was put through to customer services and they hung up on me. So they've gone honoured the quote simply because i'd got it from over £800 to under £300. I'll stay with them for the year and just go elsewhere. In fact no. i'll do a quote with someone else and change. I can't be doing with dishonesty.

I insured my van. The cost was about £75 per month. A couple of days later, they emailed me an offer for £39.09. It's not serious to scam people like that.

Speaking to Charlie was very easy and uncomplicated

So easy to do great price and simple to fill in.

Great service, simple straight forward and a great price.

Guy was helpful

Very helpful

Great easy guide by the guy that confirmed my details and great app

Very helpful and quick service

Sebastian was very helpful and explained everything clearly. Great customer service.

Shetcompany

Felt like the person on the phone was talking to fast and felt pressured into taking the insurance

Really helpful adviser
and easy to complete documents
Thank you

Background noise on phone was very loud and distracting. The customer service man was hard to understand by talking very fast and hard to understand at times adding to the office background noise was not a good customer experience at all. Constantly having to talk to manager for clarity too which didn’t show competence

Louis Persson.
I had the pleasure of dealing with Louis to sort out my van insurance. Louis was very informative, patient and listened to my needs and queries, and sorted out any queries I had. I got a very good price for my vans insurance too, far less than my renewal price.
Thank you