Billy new his stuff. Quick witted. Helpful. Got my new insurance cover sorted efficiently even though there were a couple of tricky details that needed clarifying. Also drove the price down as much... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having being dropped like a stone from my previous insurer, through no fault of mine- apparently something to do with a merger between the banks- I got a quote from Van Compare after initially accep... Näytä lisää
Yritys on vastannut
Bradley was our consultant, a lovely happy chap, he talked us through everything and helped to get us the cover we needed at a good price. Very good service, especially as we have some issues that are... Näytä lisää
Yritys on vastannut
I was dealing with a polite gentleman called Scott leader who was great. Helpful and explained everything fully. He helped the process go well. Fully appreciate his help.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
Yhteystiedot
First Floor, 140 Brompton Road, SW31HY, London, Yhdistynyt kuningaskunta
- vancompare.com
4,3
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic service.
It was lovely to speak to a friendly knowledgeable person with great customer service.
I would highly recommend to anyone requiring insurance.
17. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi DX Tech Services, thank you for your fantastic review! We’re delighted you found our team friendly and knowledgeable, and that you received great customer service. Thank you also for recommending us, as it really means a lot. We look forward to helping you again!
Thank you David for a very easy and…
Thank you David for a very easy and fast run through on getting my van insurance set in place
17. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Kevin, thank you for your review! We’re delighted David made getting your van insurance in place quick and easy. We’ll be sure to pass your thanks on. Thanks for choosing us, and we look forward to helping you again.
The operator was knowledgeable and …
The operator was knowledgeable and helpful. Efficent with my time .
13. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Antony and Avril, thank you for your review! We’re so pleased our team member was knowledgeable, helpful and made efficient use of your time. We’ll be sure to pass your kind words on. Thanks for choosing us, and we look forward to helping you again.
Very good service
15. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Liam, thank you for your review! We’re so pleased you received very good service from our team. We really appreciate your feedback and look forward to helping you again.
Obtained a good price but despite not…
Obtained a good price but despite not selecting to be contacted I was harassed all day by all sorts of 020 numbers. My advice would be to put in a fake number and correct it later if you decide to accept a quote. Shouldn't be passing on details to be cold called and badgered - Unacceptable.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VanCompare.com
Dear Mr Hunt,
Thank you for taking the time to leave your review, and I am sorry to hear about your experience. I can understand your frustration at receiving so many calls throughout the day, particularly having not asked to be contacted.
I want to reassure you that we do not sell customer data to third parties. It is more likely these were follow up calls from our own team relating to your enquiry, but I would like to look into this further to understand what happened in your case.
Please do get in touch with me using the contact details on our website, and I will be happy to help.
Yours Sincerely,
Isabel May
VanCompare
Dave made me feel that I mattered very…
Dave made me feel that I mattered very polite and professional from start to finish.
14. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Peter, thank you for your lovely review! We’re so pleased Dave made you feel valued and was polite and professional from start to finish. Every customer matters to us, and it’s great to hear that came across. We’ll be sure to pass your kind words on. Thanks for choosing us!
Excellent price and service ..
Excellent price and service ... could maybe make the follow up phonecalls a bit shorter and just send info via email
13. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Martin, thank you for your review! We’re delighted you were happy with both the price and the service. We also appreciate your suggestion about keeping follow-up calls shorter and sending more information by email. We’ve passed this on to the team, as we’re always looking for ways to make things more convenient. Thanks for choosing us, and we look forward to helping you again.
Simple and honest
14. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Darren, thank you for your review! We’re so pleased you found our service simple and honest, as those are values we take pride in. We really appreciate your feedback and look forward to helping you again.
Instant response via phone call
Instant response via phone call. Very nice man on telephone spoke very clear and was very relatable.
13. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Sarah, thank you for your review! We’re so pleased you got an instant response and that our team member was clear and easy to relate to. We’ll be sure to pass your kind words on. Thanks for choosing us, and we look forward to helping you again.
sTRAIGHT FORWARD APPLICATION
12. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Paul, thank you for your review! We’re so pleased you found the application straightforward. We really appreciate your feedback and look forward to helping Growing for Change again in the future.
Quick & professional service !
The customer service was great & the staff member was very helpful & the whole experience was quick & professional.
10. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Paul, thank you for your review! We’re delighted you found our customer service great and that our team member was so helpful. Quick and professional is exactly what we aim for, and we’ll be sure to pass your kind words on. Thanks for choosing us, and we look forward to helping you again.
Fast and easy
7. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi there, thank you for your review! We’re so pleased you found the process fast and easy. We really appreciate your feedback and look forward to helping you again.
Vastaus yritykseltä VanCompare.com
Hi there, thank you for your review! We’re so pleased you received great service that was quick and efficient. We really appreciate your feedback and look forward to helping you again.
Worst experience ever in obtaining a…
Worst experience ever in obtaining a quote , after securing quote I received nothing but daily emails and sms messages informing me to validate my insurance then the constant phone calls , I cancelled the insurance and asked for a refund of my money , dispute talking to 5 different agents I am still waiting on my refund 10 days later . Wouldn’t buy a stamp from them , very unreliable untrustworthy full of broken promises.
Ofcom and FSO informed of my contact with this company
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VanCompare.com
Dear Mr Booth,
Thank you for taking the time to speak with me, and for bringing this to my attention. I am genuinely sorry to hear about your experience, particularly the constant messages and phone calls, and the long wait you faced for your refund after speaking with several different people.
I can only imagine how frustrating that must have felt, especially given the number of times you had to go over this with different agents without a resolution in sight.
I really do hope our conversation has gone some way towards resolving things for you and restoring your faith in us.
Yours Sincerely,
Isabel May
VanCompare
Vastaus yritykseltä VanCompare.com
Hi Ian, thank you for your review and your recommendation! We’re delighted Harry gave you such brilliant service, and we’ll be sure to pass your kind words on. Thanks for choosing us, and we look forward to helping you again.
Alex was a very efficient salesman and…
Alex was a very efficient salesman and made you feel at ease
7. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Andrew, thank you for your review! We’re so pleased Alex was efficient and made you feel at ease throughout. We’ll be sure to pass your kind words on. Thanks for choosing us, and we look forward to helping you again.
SPEND 20 MINS ON PHONE TO BE CUT OFF…
SPEND 20 MINS ON PHONE TO BE CUT OFF BEFORE ISSUE SORTED
4. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Dear Mr Hickman,
We’re sorry to hear about your experience and understand how frustrating it must have been to spend 20 minutes on the phone only to be cut off before your issue was resolved.
This certainly isn’t the level of service we aim to provide. We’d really appreciate the opportunity to look into what happened and help get your issue sorted.
Please contact us directly with your details so we can investigate and assist further.
Yours Sincerely,
Isabel May
VanCompare
The app won’t open
The app won’t open. Tried about 20 times now, Not good!!
I really need this sorted!
6. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Dear Mr Lythgoe,
Thank you for taking the time to let us know, and I am sorry to hear the app was not opening for you, especially after so many attempts.
I can see you have since spoken with our team and this has been resolved. I do hope everything is now working as it should for you.
Yours Sincerely,
Isabel May
VanCompare
The guy was very helpful and polite got…
The guy was very helpful and polite got me a deal I was happy with so no complaints.Derek Bell
6. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Derek, thank you for your review! We’re so pleased our team member was helpful and polite, and found you a deal you’re happy with. We’ll be sure to pass your kind words on. Thanks for choosing us, and we look forward to helping you again
Josh russle who I spoke to was amazing
Josh russle who I spoke to was amazing. Dealt with him a few times now and always ask for him. Amazing service by the man
5. elokuuta 2026
Vastaus yritykseltä VanCompare.com
Hi Josh, thank you for your review! It’s fantastic to hear you’ve had such great service from Josh each time you’ve spoken, and that you ask for Josh by name. That kind of loyalty means a lot, and we’ll be sure to pass your kind words on. Thanks for continuing to choose us, and we look forward to helping you again!
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