Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Their customer service is the worst I've ever seen. Tried to cancel an order, they never responded and sent the watch instead of reading their emails. Tried to return the watch and they ignored my mes... Näytä lisää

Saanut 1/5 tähteä

Be aware! These are overpriced dropship watches made in Shenzhen China and is of low quality and are not "Luxury" at all. Save your money and buy a watch of a respectable brand like Seiko, Orien... Näytä lisää

Saanut 2/5 tähteä

Valuchi created a limited edition Qatar edition, I pre ordered it and then when it released I ordered immediately (07-14-2025). After 3 days I received an email about how it sold out. We’re about a we... Näytä lisää

Saanut 5/5 tähteä

VALUCHI DATE MASTER is just Elegant, Classy and premier. Highlights- 1) Hands - hour and second indicator 2) Dial - Red colour, catchy with Date indicator , valuchi logo 3) Dial rings - w... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kelloliike

Yrityksen kirjoittama

We are on the mission to deliver high-end watched for down-to-earth prices.


Yhteystiedot

2,5

Välttävä

TrustScore 2.5/5 tähteä

186 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The best waitch on the world

15. kesäkuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Hi!

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you think our watch is the best in the world. Your praise truly motivates us and reaffirms our commitment to quality.

If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!

Best regards,
The Valuchi Team

Saanut 5/5 tähteä

Affordable Luxury watch

Recently added 3 of these watches to my collection after buying the first 1 I realised how nice these watches were in person would highly recommend for people that are looking for a affordable luxury watch

15. kesäkuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Dear Richard,

Thank you for your recent purchase and for sharing your feedback with us. We're thrilled to hear that you added three more of our watches to your collection and that you find them to be even nicer in person.

At Valuchi, we take pride in offering affordable luxury watches without compromising on quality. Your recommendation means a lot to us and we truly appreciate your support.

If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We're here to help!

Thank you once again for choosing Valuchi.

Best regards,

Airyl
Customer Care
Valuchi

Saanut 5/5 tähteä

Fantastic service

Fantastic service!
Got the watch as a present from my girlfriend and couldn’t be more happy with the quality, functions and look of the watch. Will defo be looking to get a few more time pieces from here!

8. kesäkuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Dear Maru,

Thank you so much for your fantastic feedback! We are thrilled to hear that you are delighted with the watch you received as a gift from your girlfriend. Your satisfaction with the quality, functions, and appearance of the watch means a lot to us.

At Valuchi, we are committed to providing excellent service and high-quality timepieces to our customers. We look forward to serving you again in the future and assisting you in finding more timepieces that you'll love.

If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to us. Thank you once again for choosing Valuchi!

Best regards,

Airyl
Customer Care
Valuchi

Saanut 4/5 tähteä

Not a scam, i was reached out to and i have received my watch

I previously wrote a review about my experience and i was reached out to by representatives from Valuchi who attended to my query and rectified it. I got my watch and i must say it is beautiful.
Valuchi needs to work on their customer service and respond to queries quickly in order to avoid misunderstanding.
I hope everyone who had problems like mine gets attended to and receive their delivery
Thank you

3. kesäkuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Dear Nom,

Thank you for your feedback and for updating us on your experience with Valuchi. We are pleased to hear that we were able to promptly address your concerns and facilitate the resolution of your issue regarding your watch order.

If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us. We appreciate your understanding and patience.

Thank you once again for choosing Valuchi.

Best regards,

Airyl
Customer Care
Valuchi

Saanut 1/5 tähteä

Ware nie erhalten

Ich habe am 02.02.24 Hemden bestellt und bis heute nicht erhalten. Auf anschreiben reagiert niemand.

1. kesäkuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Sehr geehrter Marius,

Ich hoffe, es geht Ihnen gut. Es tut mir leid, dass Sie Ihre Bestellung vom 02.02.2024 noch nicht erhalten haben und auch auf Ihre vorherigen Anfragen keine Antwort eingegangen ist.

Ich möchte mich aufrichtig für diese Unannehmlichkeiten entschuldigen. Ich möchte Ihnen gerne helfen und den aktuellen Status Ihrer Bestellung prüfen. Bitte teilen Sie mir Ihre Bestellnummer und weitere Details mit, damit ich Ihnen helfen kann.

Ihre Zufriedenheit ist uns sehr wichtig und wir werden alles tun, um dieses Missverständnis so schnell wie möglich auszuräumen.

Vielen Dank für Ihr Verständnis. Ich freue mich auf Ihr Feedback.

Mit freundlichen Grüßen,

Airyl
Kundenservice

Saanut 1/5 tähteä

Ordered from them-no response

(Order#52918 )Ordered from them, Payed, after got sent a receipt -Realizing my shipping address changed -Invoice has no tracing nr or contact details- msg them on all platforms, to change the shipping details no replies of any sort. order#52918.-They state also tracking in the spam folder ,nothing - I was so looking forward to this watch,-after seeing all reviews on here of how many didnt get their watch or no refund , Im not hopefull even though I would like to have my watch that I paid for. Worse customer service ever.-fyi- If your such a luxury brand -why not customer service or even a contact email.

21. toukokuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Dear Robert,

Thank you for sharing your feedback regarding order #52918. We sincerely appreciate your patience and understanding as we worked together to resolve the shipping address issue.

We're pleased to confirm that we have been in contact and you have confirmed receiving your watch. Your satisfaction is paramount to us, and we strive to ensure every customer receives the highest level of service.

If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us at info@valuchiwatches.com. Your input is invaluable as we continuously improve our services to meet your expectations.

Thank you once again for choosing Valuchi Watches.

Best regards,

Airyl
Customer Care
Valuchi Watches

Saanut 1/5 tähteä

Randomly stops working g for no reason

Bought a Valuchi watch in 2020. Truthfully was my favorite watch. Looked much more expensive than it is. Wore it a lot but always took good care of it. A couple of months ago just randomly stopped working one day. Can't recommend a watch that only last 4 years

1. helmikuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Dear Sean,

Thank you for sharing your feedback regarding your Valuchi watch purchased in 2020. I appreciate your loyalty and am sorry to hear about the recent issue you've encountered.

I understand how important it is for your favorite watch to maintain its quality over time, and I apologize for any inconvenience caused. Please know that your satisfaction is our top priority.

I would like to offer you a complimentary inspection and repair service for your watch. Please contact us at info@valuchiwatches.com with your order details, and I will ensure that your watch is promptly repaired and returned to you in excellent condition.

Thank you for bringing this matter to our attention. I look forward to resolving this for you and restoring your trust in Valuchi.

Best regards,

Airyl
Customer Care
Valuchi Team

Saanut 1/5 tähteä

Really bad customer service no watch…

Really bad customer service no watch after 10 days and no reply whichever way I try and communicate I get nothing back don’t bother with them $400 down

3. toukokuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Dear Stephen,

Thank you for sharing your feedback regarding your recent order experience. I apologize for any inconvenience caused by the delay and lack of communication.

I want to assure you that we have been in contact, and I am pleased to confirm that you have received your watch. Your satisfaction is important to us, and we appreciate your patience throughout this process.

If you have any further questions or concerns, please feel free to reach out to us directly at info@valuchiwatches.com. We value your feedback and aim to provide a better experience moving forward.

Thank you for choosing Valuchi.

Best regards,

Airyl
Customer Care

Saanut 5/5 tähteä

It’s great

The watch came exactly as I saw it on the site and I must say it’s very very amazing. I’m very much obsessed and definitely getting more

27. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic Quality and Service

Arrived within a week.
Beautiful quality exactly as per the one I ordered on the website. Beautiful design and came with full paperwork.
Will definitely be ordering again

18. maaliskuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Hello Helen,

Thank you so much for your wonderful feedback about your recent experience with Valuchi! We're thrilled to hear that you found our products to be of fantastic quality and that they arrived within a week.

It's great to know that the watch you received was exactly as described on our website, with beautiful design and accompanied by full paperwork. Your satisfaction means a lot to us, and we're delighted that you had a positive experience.

We look forward to serving you again in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

Thank you once again for choosing Valuchi.

Best regards,

Airyl
Customer Care
Valuchi

Saanut 3/5 tähteä

Ordered a lunar phase, got a smily sun instead

I have ordered a lunar watch from there website, once I opened the watch box nothing is matching what is on there website, no moon phase there, instead sun with smily trolling face and stars that rotate every 12 hours..
Even the seconds hand is not as what was there on the photos..
I requested a refund but still no answer

Update 21/04/2024 watch sent back to them... No reply from there side.. And no money was sent back! Worst experience u could have. Stay away from them.

Last update, I have received the Money back.
Best of luck

7. huhtikuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Dear Abdulhaleem,

Thank you for updating us on your experience with the Lunar Calendar watch from our website. We apologize for the discrepancies you encountered upon receiving it and for any inconvenience caused during the return process.

I'm pleased to confirm that we have been in contact through email, and your refund has been processed.

Your satisfaction is important to us, and we appreciate your patience and understanding throughout this matter. If you have any further questions or concerns, please feel free to reach out to us directly at info@valuchiwatches.com.

Thank you for your understanding.

Best regards,

Airyl
Customer Care

Saanut 5/5 tähteä

Amazing quality

Amazing quality! The watches the box, Authenticity cards and the packaging looked so smart!

Definitely will be buying again worth every penny😊

6. huhtikuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Hello Neve,

Thank you so much for your glowing feedback about our products! We're thrilled to hear that you found the watches, box, authenticity cards, and packaging to be of amazing quality and very smart-looking.

Your satisfaction is our priority, and we're delighted to know that you feel your purchase was worth every penny. We look forward to serving you again in the future.

If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to help!

Thank you once again for choosing Valuchi.

Best regards,

Airyl
Customer Care
Valuchi

Saanut 5/5 tähteä

Amazing watch

I recently purchased the valuchi watch after i saw an advertisement on instagram and i decided to order one and i am glad that i did… A very elegant watch quality is amazing and the design and color is just beautiful.
I was able to receive it only in one day all the way to dubai very easy process and the boxing is elegant as much as the watch.
Even i was contacted afterwards by a representer of the company to make sure that i received my order.
Thank you and cant wait to see what you have to bring to the table for your futur designs :).

29. maaliskuuta 2024
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Hello,

Thank you so much for your wonderful feedback about your recent purchase of the Valuchi watch! We're thrilled to hear that you found it elegant, with amazing quality, and a beautiful design and color.

We're delighted that the ordering process was easy for you and that you received your watch in just one day all the way to Dubai. It's great to know that you found the packaging as elegant as the watch itself.

It's also heartening to hear that a representative from our company contacted you afterward to ensure you received your order. Customer satisfaction is very important to us, and we're glad we could provide you with a positive experience.

We appreciate your support, and we're excited to bring more designs to the table in the future! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you once again for choosing Valuchi.

Best regards,

Airyl
Customer Care
Valuchi

Saanut 2/5 tähteä

Montre achetée en Août 2021 279€ et…

Montre achetée en Août 2021 279€ et moins d’1 an plus tard, le poussoir s’est détachée et était impossible à remettre dans son emplacement. L’horloger ne pouvait rien faire j’ai donc pris contact avec Valuchi pour demander un remplacement, et ils m’ont répondu qu’ils étaient désolé et de l’amener à l’atelier le plus proche… rien à ajouter.

8. elokuuta 2023
Oma-aloitteinen arvostelu
Valuchi-logo

Vastaus yritykseltä Valuchi

Dear Yvan,

Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced with your watch.

We want to reassure you that our watches come with a comprehensive 24-month warranty, ensuring our customers' peace of mind and satisfaction. However, it appears that your warranty has expired since the purchase date in August 2021.

Despite this, we genuinely regret any frustration this situation may have caused you. If you require further assistance or have any questions, please don't hesitate to contact us directly. We remain committed to providing excellent service and ensuring your satisfaction with our products.

Best regards,

Airyl

Customer Care

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